Crystal Orange Hotel (Suzhou Jinji Lake International Expo Center) Reviews
Crystal Orange Hotel (Suzhou Jinji Lake International Expo Center)
Building 7, Jinji Lake Commercial Plaza, the intersection of Suzhou Avenue East and Xinghu Street, Suzhou Industrial Park, Suzhou, Jiangsu, 215028, ChinaSee Hotel Details
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1 night
Guest Reviews
9.6/10
Excellent
1520 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.5
Amenities9.5
Service9.7
Cleanliness9.6
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All reviews(1520)
Positive reviews(1495)
Reviews with photos/video(243)
Easy to get around(268)
Convenient location(212)
Friendly front desk staff(170)
Close to metro(159)
Delicious breakfast(101)
Perfect for business trips(61)
Good sound insulation(30)
Negative reviews(23)
Igor
1-bed Room
Stayed in Oct 2023
Business traveler
5 review
8.0/10
Very Good
Posted on Nov 27, 2023
Not a bad hotel for business trip, the rooms are small but clean. Unfortunately, during my visit the air conditioner only worked for heating and it was very hot in the room, even you open the windows. Breakfast is in the hotel lobby area, the tables are uncomfortable for my opinion and there are usually a lot of people during breakfast. The hotel staff is very helpful and friendly. The main advantage of the hotel is its location, 15 minutes from the International expo center and 20 minutes from the really beautiful Jinji Lake embankment, I highly recommend to visit this lake.
Response from Property: Dear guest, hello! It is our great honor to provide you with a stay. It is our pride to bring you a memory full of surprises and happiness. The hotel is close to Jinji Lake and Suzhou Central Tourist Attractions, and is the best choice for your travel. A delicious fruit and a cup of warm tea bring you a sense of consideration and warmth. We take the initiative to pick up and drop off your luggage and patiently show you the way. We just want to make you feel at home and only want you to have a value-for-money stay. About the room air conditioner, it sends warm air in winter. It is recommended to turn off the air conditioner when the temperature is high. You can also contact the hotel staff for help. Looking forward to meeting you again and wish you a happy life!
Chau Minh Thuy
Superior Queen Room
Stayed in May 2024
Business traveler
4 review
9.0/10
Great
Posted on Jun 16, 2024
Good location, clean and spacious room at reasonable price. Will definitely stay here again
Response from Property: 尊敬的賓客,您好!非常榮幸為您提供了一次滿意的入住體驗,能為您帶來一段充滿驚喜與快樂的回憶是我們的驕傲。酒店靠近金雞湖,蘇州中心旅遊景點,是您旅行的不二之選。一份可口的水果、一杯暖心的清茶帶給您一份體貼與温暖,主動為您接送行李,為您耐心指路,就是想帶給您賓至如歸的體驗,衹願讓您擁有物超所值的入住感受。期待與您的再次相遇,祝您生活愉快!
Jittakan
1-bed Room
Stayed in Mar 2024
Couple
10 review
10/10
Outstanding
Posted on Apr 20, 2024
Very good, this is my 2nd times stay here, first is 4 years aho. They renovate and it look good than before.
Pillow and bed is comfortable. Staff help a lot good place for stay.
Response from Property: 尊敬的賓客,您好!謝謝您選擇桔子水晶蘇州金雞湖酒店,也謝謝您對我們的信任和關愛,您的滿意就是我們的追求,我們會做的更好,期待與您的再次相遇!
AH CHYE
1-bed Room
Stayed in May 2024
Business traveler
9 review
10/10
Outstanding
Posted on Jun 8, 2024
Clean and comfort room. The staffs are very helpful. Highly recommended.
Response from Property: 尊敬的賓客,您好: 感謝您選擇入住桔子水晶酒店,並對酒店服務的誇讚,我們一定不驕不躁,以此為動力,提供更優質的服務,祝您生活愉快,工作順心!!
Guest User
1-bed Room
Stayed in May 2024
Business traveler
3 review
10/10
Outstanding
Posted on Jun 23, 2024
The location is very good and food is not bad. Hotel is clean.
Response from Property: 尊敬的賓客,您好: 感謝您選擇入住桔子水晶酒店,並對酒店全方位的點評誇讚,我們一定不驕不躁,以此為動力,提供更優質的服務,祝您生活愉快,工作順心!
Amirulhafiz Yusdi
Queen Room
Stayed in May 2025
Business traveler
19 review
10/10
Outstanding
Posted on Jun 17, 2025
Just perfect
Response from Property: 尊敬的賓客,您好 很開心能收到你的全五星好評。感謝您的用心的評價 ,水晶將繼續努力爭取服務好每一位客人。做到更細緻的服務,讓客人得到更好的入住體驗。我們酒店位於星湖街地鐵1號口,在金雞湖和東方之門附近,周邊距離久光百貨,吃喝玩樂方便。提供免費停車,水晶期待您再次入住,希望我們下一次能給您更好的入住服務體驗 祝您生活愉快!
Guest User
Crystal Orange Business King
Stayed in Jan 2023
Traveling with friends
8 review
10/10
Outstanding
Posted on Feb 24, 2023
Excellent service, clean and well put together. The staff is quite helpful. The breakfast has a small selection of foods, but everything is quite clean and tastes good.
Response from Property: 尊敬的賓客您好,感謝您對桔子水晶蘇州金雞湖酒店的喜愛和認可,酒店一直努力為賓客打造舒適、温暖、親切的體驗,希望我們能為您的假期增添喜悦和感動。酒店期待您的再次入住!
AN**
Superior Queen Room
Stayed in Oct 2022
Couple
25 review
10/10
Outstanding
Posted on Dec 5, 2022
The location is perfect with a subway station right outside the door. We had amazing service, especially from Lauren who was fantastic! The room was clean, spacious and very comfortable. Will definitely be returning.
Response from Property: Dear guests! Thank you for choosing Orange Crystal Suzhou Jinji Lake Hotel, and thank you for your trust and care. Your satisfaction is our pursuit. We will do better and look forward to meeting you again!
Anonymous User
Crystal Orange Business King
Stayed in Apr 2024
Traveling with friends
2 review
10/10
Outstanding
Posted on May 11, 2024
goood
Response from Property: 尊敬的賓客您好:非常開心與感動看到您的點評!桔子水晶的服務信條是待客如親友,我們會一直把您當成我們的家人,給您提供最優質的服務,最便捷的交通,最貼心的環境是我們的服務宗旨,我們在一直不斷的傾聽每位客人的感受,並一直在不斷持續改進,衹為做更好的桔子水晶,您的滿意就是我們的追求,期待您的再次光臨,祝您生活愉快!
Lisha
Crystal Orange Business King
Stayed in Aug 2022
Couple
4 review
10/10
Outstanding
Posted on Nov 7, 2022
Good location , super nice and helpful staff ❤️
Response from Property: Dear guests! Thank you for choosing Orange Crystal Suzhou Jinji Lake Hotel, and thank you for your trust and care. Your satisfaction is our pursuit. We will do better and look forward to meeting you again!
Guest User
Crystal Orange Business King
Stayed in Aug 2022
Business traveler
14 review
10/10
Outstanding
Posted on Oct 3, 2022
very good
Response from Property: 尊敬的賓客您好,感謝您對桔子水晶蘇州金雞湖酒店的喜愛和認可,酒店一直努力為賓客打造舒適、温暖、親切的體驗,希望我們能為您的假期增添喜悦和感動。酒店期待您的再次入住!
Xiaocaimi0214
1-bed Room
Stayed in Apr 2025
Business traveler
1 review
10/10
Outstanding
Posted on May 24, 2025
The room is very clean and quiet. I booked a king-size bed room with an inner window on the platform. The front desk lady upgraded me to an outer window room, which was awesome! The hotel's breakfast buffet is also very good. Everything is delicious, and the fruit is especially sweet. The hotel is very close to the subway station, and the subway station entrance is just downstairs. It's a 20-minute walk from Suzhou International Convention and Exhibition Center, and a 10-minute taxi ride. There are also many delicious restaurants nearby. This business trip is quite tight, and I will choose Orange Crystal next time.
Original TextTranslated by Google
6/9
Response from Property: Dear guests, hello: Thank you for choosing to stay at Orange Crystal Hotel and praising the hotel services. Xiaoju will not be arrogant or impatient, and will take this as motivation to provide better services. We also hope that more service personnel will get your recognition next time. I wish you a happy life and a smooth work!
Guest User
1-bed Room
Stayed in Mar 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Apr 26, 2025
The room is very clean, no odor, not noisy, the bed is clean, the toilet is clean, and the location is super good. There is a subway entrance at the door. The service is also very good. It is very suitable for college students to live here. It is very convenient to go anywhere. The front desk lady is very enthusiastic ❤️❤️❤️ and took the initiative to help store luggage. It's super cool
Original TextTranslated by Google
Response from Property: Dear guest, hello. I am very happy to receive your full 5-star praise. Crystal will continue to work hard to serve every guest well. Provide more meticulous service to give guests a better stay experience. Our hotel is located at Exit 1 of Xinghu Street Metro Station, near Jinji Lake and Oriental Gate, and is very close to Jiuguang Department Store and Yuanrong Tianmu Street, making it convenient for eating, drinking and having fun. Free parking is provided. Crystal looks forward to your stay again. I hope we can give you a better stay service experience next time. I wish you a happy life!
Guest User
1-bed Room
Stayed in Mar 2025
Business traveler
2 review
10/10
Outstanding
Posted on Apr 26, 2025
The environment is clean and tidy, the sound insulation is good, and there are many types of breakfast!
Original TextTranslated by Google
Response from Property: Dear guest, hello. I am very happy to receive your full 5-star praise. Crystal will continue to work hard to serve every guest well. Provide more meticulous service to give guests a better stay experience. Our hotel is located at Exit 1 of Xinghu Street Metro Station, near Jinji Lake and Oriental Gate, and is very close to Jiuguang Department Store and Yuanrong Tianmu Street, making it convenient for eating, drinking and having fun. Free parking is provided. Crystal looks forward to your stay again. I hope we can give you a better stay service experience next time. I wish you a happy life!
Guest User
1-bed Room
Stayed in Mar 2025
Couple
1 review
10/10
Outstanding
Posted on Apr 9, 2025
The room was very clean and the shower water pressure was very comfortable. Because I forgot to take my clothes with me when I left, the front desk lady took me upstairs to find them. It was very good. Thank you very much! The breakfast tasted good too! I liked it very much! The crayfish next door for supper at night was also delicious!
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好:非常開心與感動看到您的點評!桔子水晶的服務信條是待客如親友,我們會一直把您當成我們的家人,給您提供最優質的服務,最便捷的交通,最貼心的環境是我們的服務宗旨,我們在一直不斷的傾聽每位客人的感受,並一直在不斷持續改進,衹為做更好的桔子水晶,您的滿意就是我們的追求,期待您的再次光臨,祝您生活愉快!