Homeinn · neo (Suzhou Jinji Lake Expo Center Xinghu Street Subway Station)

Homeinn · neo (Suzhou Jinji Lake Expo Center Xinghu Street Subway Station) Reviews

Homeinn · neo (Suzhou Jinji Lake Expo Center Xinghu Street Subway Station)

105, Building 4, Jinji Lake Commercial Plaza, intersection of Xinghu Street and Suzhou Avenue, Suzhou Industrial Park, Suzhou, Jiangsu, 215028, ChinaSee Hotel Details
Homeinn · neo (Suzhou Jinji Lake Expo Center Xinghu Street Subway Station)
Homeinn · neo (Suzhou Jinji Lake Expo Center Xinghu Street Subway Station)Homeinn · neo (Suzhou Jinji Lake Expo Center Xinghu Street Subway Station)Homeinn · neo (Suzhou Jinji Lake Expo Center Xinghu Street Subway Station)
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1 night

Guest Reviews

9.3/10
Very Good
1448 review
Verified reviews
Location9.3
Amenities9.1
Service9.5
Cleanliness9.4
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All reviews(1448)
Positive reviews(1382)
Reviews with photos/video(119)
Easy to get around(218)
Convenient location(203)
Friendly front desk staff(134)
Close to metro(118)
Delicious breakfast(74)
Average sound insulation(68)
Perfect for business trips(57)
Convenient parking(46)
Negative reviews(66)
K-tina
Business Double Room
Stayed in May 2025
Solo traveler
6 review
10/10
Outstanding
Posted on Jul 22, 2025
I enjoyed my stay at this hotel. It's really easy to find because it's on the main road close to the subway station. There are many restaurants around. There's a small supermarket downstairs too. The room wasn't very big but it was clean and well-organised, the bed was very comfortable. The bathroom was clean, there was a hairdryer. I would recommend this hotel for a short stay.
Response from Property: 感謝您的反饋與推薦。我們很高興您對我們的位置、周邊設施及房間舒適度感到滿意。期待再次為您服務。
Guest User
Business Double Room
Stayed in Mar 2025
Couple
40 review
10/10
Outstanding
Posted on Apr 20, 2025
good places. lots of food around. not too far from the lake
Response from Property: 感謝您的積極反饋。我們很高興您享受了周邊的美食與便利位置。期待再次為您服務。
Malko
Business Double Room
Stayed in Sep 2024
Couple
7 review
10/10
Outstanding
Posted on Oct 27, 2024
Quick night for two, nothing to complain about.
Response from Property: 非常感謝您選擇如家蘇州金雞湖博覽中心星湖街地鐵站店入住。温馨舒適整潔的入住環境，熱忱的個性化服務，受到了眾多賓客的好評。我們會繼續努力，不斷進步，衷心期待您再次入住！
Roberto Vitri
Business Queen Room
Stayed in Nov 2024
Business traveler
19 review
8.0/10
Very Good
Posted on Mar 9, 2025
Nice place and comfortable
Response from Property: 感謝您的好評。我們很高興您覺得這裏既舒適又宜人，期待再次為您服務。
Guest User
Business Double Room
Stayed in Jan 2025
Traveling with friends
6 review
5.5/10
Posted on Feb 16, 2025
Because there was one more person traveling temporarily, the hotel front desk helped to change the room. However, the hotel has very poor soundproofing, and the phone in the room is broken and you can't make calls at all, let alone contact the front desk. The hotel robot made a loud noise when it was running, as if a tank was rolling through the corridor, notifying everyone that someone had ordered takeout and the food was being delivered...
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your review of the hotel! We sincerely regret your experience during your stay at our hotel. Your valuable opinions are very important to us. We will inform the relevant departments of your opinions to improve the quality of service. If there is a problem with the room facilities, you can contact the front desk to change your room. The front desk also provides earplugs for guests with light sleep. We are deeply sorry for this unpleasant experience. If you come here next time, we hope you can book this hotel again and give us a chance to apologize. Looking forward to seeing you again! -----Hotel General Manager
fff—
Business Double Room
Stayed in Jul 2024
Traveling with friends
7 review
3.0/10
Posted on Aug 17, 2024
If you can share a room with cockroaches, then you should. . The elevator is broken, the room is short, the decoration is shabby, and the air conditioner is of no use. I have endured all these. The most important thing is that when I return to the hotel at night, I still find cockroaches, crawling from the cracks in the wall! ! The hotel didn't give an explanation until the morning.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! We are sorry for the bad stay experience. If you have any problems with the facilities and equipment in the room during your stay, you can contact the front desk staff at any time to solve the problem for you. We are sorry for the bad stay experience. Hotel General Manager---Zou Wei
Guest User
Business Queen Room
Stayed in Feb 2025
Business traveler
3 review
10/10
Outstanding
Posted on Mar 4, 2025
Hygiene: Clean and tidy. Facilities: Complete and convenient. Service: Thoughtful!
Original TextTranslated by Google
Response from Property: 感謝您的好評，傾心相遇，今生緣起，很多時候打動我們的往往最樸實，最簡單，最直接的話語，每一次幸福的微笑，都是讚美與鼓勵，遇見您邂逅美好，一切為您所想，希望您繼續喜歡本店，等您再來噢！
Anonymous User
Business Double Room
Stayed in May 2024
Business traveler
2 review
1.0/10
Posted on Jun 5, 2024
There is nothing much to say. There was a power outage in the early morning, the time of the call was unknown, and there was no explanation. They were justified. It's so bad that it's outrageous. I just don't understand. They clearly knew there would be a power outage, but they still accepted the reservation. How does it feel to stay in a hotel on a business trip and not be able to take a shower?
Original TextTranslated by Google
Response from Property: Dear guest, we are sorry to make you feel dissatisfied. The hotel received a power outage notice and contacted the reservation guests as soon as possible. No one answered your call, so we sent you a text message. You did not contact us either. We are sorry for the inconvenience caused to you. In addition, the hotel does not stop water supply during power outages, which will not affect washing. The power supply time is estimated by the maintenance personnel of the power supply company, not decided by the hotel. Thank you for your stay and wish you well!
Guest User
Business Double Room
Stayed in Mar 2024
Business traveler
24 review
10/10
Outstanding
Posted on Apr 5, 2024
The room is clean, well-equipped with facilities, good hot water for bathing, rich breakfast supply, and the front desk staff is very friendly and helpful. The hotel has a good location, close to Metro Line 1, and easy to access. It has direct access to Guanqian Street and Oriental Gate Metro. It is within walking distance to Jinji Lake Scenic Area and the Cultural and Art Center Grand Theater. Anyway, it will be my first choice next time.
Original TextTranslated by Google
Response from Property: Thank you very much for choosing to stay at Home Inn Suzhou Jinji Lake Expo Center Xinghu Street Subway Station. Thank you for taking the precious time out of your busy schedule to review us. We are honored that you chose to stop by in the vast sea of ​​people. Everyone who comes is a guest, and meeting each other is always fate. May a wonderful life be with you!
Guest User
Business Queen Room
Stayed in Jun 2024
Solo traveler
3 review
2.0/10
Posted on Jul 18, 2024
It's super noisy and the soundproofing is terrible. I heard hundreds of door noises before 5am! Slept for three hours
Original TextTranslated by Google
Response from Property: Dear guests: Hello! We are sorry for the bad stay experience. If the room is noisy or noisy during your stay, please contact the front desk and we will provide free earplugs or help you change rooms for free. If you have any questions, you can consult our front desk lady! Hotel General Manager ---- WeiZou
Guest User
Business Queen Room
Stayed in Apr 2024
Other
1 review
10/10
Outstanding
Posted on May 28, 2024
The hotel is very close to Jinji Lake Scenic Area, and there is a subway station next to it. The room is very clean, the space is large and spacious, and the front desk service attitude is also very good! Give it a thumbs up!
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you for spending your precious time on your stay here. We welcome you to visit our hotel again in the near future. We look forward to welcoming you with better service and wishing you all the best and happiness every day!
Guest User
Business Queen Room
Stayed in Dec 2023
Traveling with friends
1 review
2.0/10
Posted on Jan 8, 2024
How do you evaluate it? A hotel that costs two or three hundred is just like a small cubicle, with no soundproofing at all. All night and morning, I could hear people walking and talking in the corridor, cleaners pushing carts to clean, and robots delivering things. I have never stayed in such a bad hotel, it's really an eye-opener!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! We are sorry for the bad stay experience. If you have any questions during your stay, please contact our front desk lady! Hotel General Manager ---- WeiZou
Guest User
Business Double Room
Stayed in Feb 2025
Business traveler
3 review
10/10
Outstanding
Posted on Mar 4, 2025
Very good location
Original TextTranslated by Google
Response from Property: 非常感謝您選擇如家蘇州金雞湖博覽中心新湖街地鐵站店入住，看到您的點評，我們感到非常欣慰，您的肯定是我們不懈努力的動力，我們將不斷提升品質，期待您的再次入住！
Weisenmohaizaizuiying
Business Queen Room
Stayed in Sep 2023
Couple
8 review
2.0/10
Posted on Nov 24, 2023
The hotel is not very clean. There are a lot of dirt on the floor and hair on the towels. The air conditioner is not working. The room is very hot and stuffy. I reported it to the front desk and they said it only has hot air and cannot be adjusted. If it is hot, you can only turn it off.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! We are sorry for the bad stay experience. If you have any questions during your stay, you can consult our front desk lady! Hotel General Manager---Zou Wei
Guest User
Stayed in Dec 2022
Traveling with friends
1 review
10/10
Outstanding
Posted on Jan 26, 2023
The hotel service is good, the sanitary environment is good, the transportation is convenient, and it is close to the Jinji Lake Scenic Area. The service attitude of everyone at the front desk is very good. It is a very comfortable stay these days. Highly recommend this hotel
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you so much for giving me a positive review despite your busy schedule! Friends, I hope you are in good health and all your wishes come true! We always believe that good reputation and publicity come from every guest. What a joy to have friends come from far away! Looking forward to your stay again, thank you! Hotel General Manager JunhongRu