Banyan Tree Hotels in Suzhou

This was our 2nd anniversary and we chose to have a romantic hot spring stay at this resort. The checkin was smooth and we were initially impressed with our room. Later on to my horror, I noticed that people walking by could see our hot spring which was completely exposed. Luckily, the staff were very understandable and switched us to an upgraded indoor room. The ambience of the room was filled with love and my partner was very happy 😉.

We came to Banyan Tree Yangcheng Lake during off-peak hours. The hotel environment is excellent, the lakeside scenery is intoxicating, the restaurant is elegant and the atmosphere is pleasant. However, the quality of Mingyue breakfast needs to be improved. The selection and taste of dishes are not up to the standards of high-end hotels, which is a bit regrettable. The service is particularly outstanding. Special thanks to an enthusiastic and professional guest, Ambassador Yang, who took the initiative to assist in arranging the itinerary, from checking in and taking the boat to arranging dinner, as well as the introduction of the surrounding environment. The meticulous and thoughtful service made us feel warm and added a lot to the overall experience. I hope that the breakfast can be optimized at the same time. With such an ambassador serving attentively, we believe that it will be more perfect next time. It also makes us feel that the Banyan Tree Yangcheng Lake Hotel will be our first choice when we come to Suzhou next time~