Spa Hotels in Puebla

Wonderful hotel! Beautiful architecture. It’s a hotel dedicated to wellness, and they do a great job. My husband stayed there couple months ago and had a wonderful yoga session with Karen Lozano, the session was so great that he decided to bring his group of friends to have the same experience. Unfortunately they didn’t have the number of rooms to accommodate us all; but we were still able to organize a class with Karen (sound healing) and it was amazing!!! The rooms are beautiful, super comfortable, and they offer free aromatherapy. The restaurant has a wonderful variety of healthy choices. My only recommendation is that they should let the guest know about their free classes at check in, I found out too late that I had that option.

Stunning property and the room was probably one of the most unique and beautiful rooms I've ever stayed in. We were in awe of our bathroom and level of detail in our room and throughout the property, super impressive. Our breakfast at the restaurant was just okay, the coffee was served lukewarm and the dishes we okay, not stellar especially given the price point. Staff was nice, however, my chief complaint is that they were less than flexible seemingly because we booked through Expedia. We were traveling with our two young children arriving off a red eye flight, I requested an early check and when they noticed I booked through a third party site, confirmed it twice and followed that by stating they would not be able to accommodate the request. The hotel was completely desolate, we sat in the un-airconditioned lobby for 3 hours until our tour was scheduled and literally saw two other guests the entire time. The dining room was completely empty as well so it was not a function of having a fully booked property the evening before. I guess my recommendation is to NOT book through a third party site should you have any special requests.

The problem was that I left at dawn and wanted to check out and there was no one at the reception, security or parking

Very highly recommended, particularly for those weary travellers who would rather set up camp within a stone's throw of the bus terminal ... and close to a most delectable food market! The hotel boasts several elegant and ample lounges on different floors where the guest can sit with his companions for a chat, do some reading, catch up to his diary, or just idle away in quiet and immaculate surroundings. There are a number of lifts servicing the hotel's five storeys, if one does not wish to unwind the winding staircases. Room-door and room-lighting are operated by means of a card-key, and the sober en-suite rooms come complete with a coffee-making machine, telephone for FREE calls, wi-fi, bottled water, coffee & sugar, bathroom amenity kit, all courtesy of the house. You will find Mr Paul at the reception desk, and Mr Eduardo, extremely pleasant, polite and accommodating gentlemen. You will not even have to take your luggage upstairs! Ask for a room overlooking the mighty Mt Popocatepetl, the city's smoking active volcano! Un magnifico lugar, y mas aun para aquellos viajeros que deseen estar a un paso de la terminal de autobuses, ... y a dos pasos de un mercado con la mas deliciosa cocina Mexicana! Este gran hotel cuenta con multiples salones en varios pisos, comodos, elegantes, espaciosos e inmaculadamente limpios, donde el huesped puede sent**** a leer en paz, charlar con amigos, escribir su diario de viaje, o simplemente relaj****. Tambien hay varios ascensores para ascender y descender los cinco pisos. Tanto la puerta de la habitacion como sus luces son accionados por tarjeta (en vez de llaves), y las sobrias habitaciones incluyen cafetero, telefono (las llamadas son gratuitas), agua embotellada, wi-fi, una bandejita de amenidades para el bano, cafe, azucar, todo cortesia de la casa. Varias habitaciones tienen vista directa sobre el humeante volcan Popocatepetl, icono de la ciudad! Paul, encargado de la recepcion, y Eduardo, ambos de disposicion muy gentil y profesional, hacen de la estadia una muy grata experiencia.