Read genuine traveler ratings & reviews to find your perfect stay.
Posted onMay 12, 2026|Westin Club Two Double Room Non smoking
Guest UserHotel is connected to a mall. Great location. Room is clean. Breakfast at Magnolia has an extensive spread. Quality of food is good, nice presentation and service by staff is excellent. Ambience at Club lounge is nice. What stands out most in this 5* hotel is the world class service rendered by all staff consistently. There is no staff that isn’t polite or helpful. Many go the extra mile to ensure that the hotel guests needs are well taken care of. Special thanks to Evan of the Club Lounge who attended to us when we checked in and Tian when we checked out, Bayu and colleagues (Conceige) who assisted us with ordering of Spikoe lapis cake and Bu Rudy, Lita and David (Magnolia) who served us at our table and Bastian and team for keeping the room clean. We highly recommend this hotel.
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Price per night from:BRL 650
Posted onApr 9, 2026|Deluxe King Room Non smoking
MiyalvtuzheA truly excellent hotel.
The environment is stunning. I had expected rain for my trip, but the weather turned out to be perfect, and I got to see some beautiful scenery.
The hotel has a pool, which is fantastic for anyone who loves to swim. I was on a business trip, so unfortunately, I didn't have time to enjoy it.
The staff's service attitude was exceptional. What impressed me most was that every morning at breakfast, they remembered my name when they saw me.
It was a wonderful stay, and I'll definitely be back here the next time I visit Surabaya.
Breakfast was also delicious.
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Price per night from:BRL 300
Posted onJan 4, 2026|Deluxe Twin Room
Guest UserI had an unexpected overnight stay and requested a non-smoking room. When I checked in around midnight, the service was quick, and I was immediately given a room. Thankfully, the room was clean and didn't smell. The next morning, check-out was also swift, so the online taxi waiting for me didn't have to wait long.
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Price per night from:BRL 150
Posted onAug 25, 2025
Mukhizam
The hotel is clean and the staff also nice..location is the best and if can come during weekend (Sunday), you can join Surabaya's Car Free 😊
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Price per night from:BRL 107
Posted onAug 26, 2026|Deluxe King Room
Guest UserThe hotel is great, with kid-friendly facilities and a complete breakfast. The only downside is that the location is a bit far from the mall.
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Price per night from:BRL 207
Posted onJun 30, 2026
Sarah_13Hotel is decent, not the new posh kind of hotel and it shows in some of its facilities in the room but the rooms are very big, service staff was very nice and helpful and spa was superb! As a female solo traveler it felt safe to stay at. Would recommend if you are not too picky about rooms and for the price it was good. Location was quite convenient too. The hotel staff was the one that helped me find tour guides for Sewu and Ijen.
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Price per night from:BRL 91
Posted onMay 29, 2026
Guest UserWe enjoy our stay here. The staff was so friendly and helpful. The food for breakfast is variety and delicious. The location is strategic, near the mall and hot spot around surabaya. Would absolutely recommend this hotel.
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Price per night from:BRL 129
Posted onDec 8, 2025
Guest User
A very good vintage hotel in Surabaya Old Tiown. Loca yes just across Taman Sejarah and near Jembatan Merah.
The service is excellent, when I got a warm welcoming letter and a plate of chocolate cake.
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Price per night from:BRL 67
Posted onJul 30, 2024|Standard Room
FarheenkhalilHad a great time. The environment was good and all the fasilities provided could be enjoyed. Definitely will come again in the future. I faced some difficulties but it was handled well bt the workers.
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Price per night from:BRL 53
Posted onAug 7, 2026|Standard Room with 2 Single Beds
QinggaosuzenmezoudaozhongdianIt was decent. Hot water was hard to come by at night, usually just lukewarm. The hotel's ground floor restaurant had good food and was reasonably priced. It's in the city center of Surabaya, close to the mall, which is convenient for shopping.
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Price per night from:BRL 100