Read genuine traveler ratings & reviews to find your perfect stay.
Posted onAug 9, 2026|Deluxe Loft King
Ae^xI highly recommend this hotel! The breakfast is incredibly lavish, and the staff are super friendly. The Echo Lounge offers amazing panoramic city views, and there's a pool too.
If your room faces the mosque at night, you can hear the call to prayer, which is quite interesting. Instead of rushing through your trip like a 'special forces' tourist, consider staying here longer. You can hire a car from here to visit Bromo, Sewu Waterfall, the mosque, and explore the fish market and old town. Enjoy a traditional local black coffee, delve into colonial history at antique shops and the Heroes Museum, and chat with the locals (I strongly advise against shopping malls, they're so boring!). That's what real travel is all about, isn't it?
(!!Breakfast staff like Ducan and Adrian were incredibly welcoming to me!!)
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Price per night from:PHP 2,806
Posted onJun 14, 2026
AnmimomiExceeded my expectations! The location is super convenient, close to both business areas and attractions. The room was spacious and comfortable, and the bedding was as soft as ever, making it incredibly easy to sleep. The service was thoughtful; I felt warmth and smiles from check-in to check-out. Breakfast was abundant, offering both international cuisine and authentic Indonesian flavors. The pool had an expansive view, perfect for gazing at the city skyline. Suitable for both business and leisure.
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Price per night from:PHP 7,724
Posted onMay 5, 2026|Deluxe Twin Room
FatherfairySecond stay here and the consistency is solid. Rooms are clean, comfortable, and well-maintained — no drop in standards compared to my first visit.
Service was smooth throughout. Special thanks to Joan for handling both check-in and check-out efficiently and professionally. Quick, clear, and hassle-free.
Location is very convenient with easy access to nearby amenities and transport. We had a meal in Nishimura is decent — not over the top, but reliable and well-managed.
Overall, a dependable hotel that delivers consistently. Would return again.
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Price per night from:PHP 4,674
Posted onAug 3, 2026|Deluxe Twin
Guest UserThis stay truly exceeded my expectations! The hotel's location is excellent, with convenient access to dining and transportation. The room was spacious and clean, and the bedding was soft and skin-friendly, ensuring a wonderful night's sleep. The bathroom had a separate wet and dry area, and the toiletries were comprehensive, showing great attention to detail. The front desk staff were friendly, check-in was quick, and they even proactively recommended local attractions. Breakfast offered a wide variety and tasted good. Overall, the service was attentive, the environment was quiet and comfortable, and it offered great value for money. It's suitable for both business trips and leisure travel. I'll definitely choose this place again next time and highly recommend it to anyone in need!
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Price per night from:PHP 2,403
Posted onJan 4, 2026|Deluxe Twin Room
Guest UserI had an unexpected overnight stay and requested a non-smoking room. When I checked in around midnight, the service was quick, and I was immediately given a room. Thankfully, the room was clean and didn't smell. The next morning, check-out was also swift, so the online taxi waiting for me didn't have to wait long.
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Price per night from:PHP 1,811
Posted onMay 29, 2026
Guest UserWe enjoy our stay here. The staff was so friendly and helpful. The food for breakfast is variety and delicious. The location is strategic, near the mall and hot spot around surabaya. Would absolutely recommend this hotel.
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Price per night from:PHP 1,577
Posted onJun 18, 2026
Hans0708ARTOTEL TS Suites Surabaya (historically known as TS Suites Surabaya or listed as ARTOTEL Hayam Wuruk Surabaya on some booking channels) is a trendy 4-star lifestyle boutique hotel with best locations
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Price per night from:PHP 2,196
Posted onJul 19, 2026|Superior Queen Room-City Side Non Smoking
Guest UserMy go-to hotel whenever I'm in Surabaya. The rooms are generally very good, though the cleanliness has been a bit lacking lately. The location is excellent, but the breakfast is just average and doesn't quite live up to a 4-star hotel. Everything else is fine, but the most crucial issue is the lack of car parking, forcing guests to park on the roadside. It would be much better if the hotel had its own parking lot to avoid inconveniencing pedestrians and for everyone's comfort.
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Price per night from:PHP 1,830
Posted onMay 21, 2025|Classic Deluxe Twin Room
Polka13This is actually a VERY COOL hotel. As someone who LOVE vintage things, I really appriciate this place. From their historical front building, their vintage styled room, all took me back to the 90s to early 2000. The NOSTALGIA 🥺. When I was little, my grandpa and grandma used to take me travel and stayed at hotels. So hotels like these have a special place in my heart.
Unfortunately, it looked like they really cut down the budget. Although they gave a very cheap price for their room (not more than IDR 250K including breakfast), on WEEKENDS?? But the towels were not white anymore and felt thin (not like other hotel towels), the sheets had tough spots, and no shower cap. But I loveddd the lemongrass soap and shampoo, and they were in dispensers so less plastic waste.
The breakfast was really sad. It was nice when I stayed here around a couple of years ago. But this time it was worse. Not too many options and looked empty. Really felt like they didn't put much effort. Well, what do you expect for that price? And I understand they might be in a very tight budget.
I noticed they added a ”Mini Zoo” signage. A staff warned me that there were not many animals yet. But I decided to go see it. Turned out it was located in the side of the parking road (but outdoor), there were fishes and a big avian animal (like chicken but different, I don't know what it was). And some parakeets in two separate cages, they were all dead 😭😭 I told a staff and they quickly removed the dead birds. Good idea but poor execution.
But anyways, location was top. Just a few meters across the street, there was a bus stop and you can hop on the Suroboyo Bus to go anywhere. And the hotel itself was in a main street of a hot destination (Old Town Surabaya), with historical buildings complex, also with the chinatown nearby.
I really hope they can survive this economy storm. I really love this hotel 🥺.
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Price per night from:PHP 939
Posted onAug 27, 2026|Standard Room with Double Bed
Guest UserOur room was fine, however the hotel and amenities are a bit old. Located next to some shopping malls and cafes, also there is Indomaret over the corner. There is a spacious parking lot. The buffet breakfast was quite nice, with plenty of options to choose from.
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Price per night from:PHP 1,183