Surabaya Hotels with Airport Shuttle

Clean hotel with big rooms. Service is really good and the breakfast fantastic. Planning to come back!

I recently spent my New Year's celebration at the Marriott Surabaya, and let me tell you, the first impression was like discovering a ”classic vinyl record”—a bit outdated yet full of charm! The decor leans towards the older side, but I was prepared for this vibe thanks to various reviews I had read. After settling in, I grew to love the cozy atmosphere—like wrapping myself in a warm blanket. The room was surprisingly spacious, offering more space than many newer hotels, making it feel like my own little oasis! The bathroom was also gleaming and roomy enough for an impromptu dance party, should the mood strike! Now, let’s dive into the breakfast experience at Pavilion. The cage-like design of the venue adds a unique touch, inviting plenty of sunlight—perfect for brightening up your morning. The buffet offered a wide array of dishes to satisfy international travelers' palates, making each breakfast an exciting adventure. The selection of Indonesian cuisines and desserts was particularly impressive. But what truly set Pavilion apart was the staff. They were superb and went above and beyond, taking the time to cater to us personally. They even recommended and brought out some local dishes—insider choices that added an authentic touch to our dining experience. In my past hotel breakfasts, the staff often just fulfilled their duties, but here, it felt more like breakfast with friends. That warmth and attentiveness made all the difference! And don’t miss out on the local flavors of ice cream! I can’t name the flavors since they’re all in local dialects, but they were heavenly and a fun challenge to try! For lunch and dinner, I found myself opting for room service several times because resisting their tempting menu was like ignoring a catchy tune stuck in your head. Each meal surpassed my expectations—purely irresistible! Another delightful surprise was the complimentary laundry service offered daily, which saved me after my waterfall adventure left me looking like a mud monster. And post-overnight trip to Bromo? I was practically a walking dust bunny! As I like to say, ”It's the little things that count,” and this thoughtful touch truly made a difference. Lastly, the hotel's location is fantastic! Just a short stroll away lies the biggest shopping mall—truly a haven for foodies and shoppers alike. Overall, my stay at the Marriott Surabaya was delightful, and I left with wonderful memories—definitely a place I’d recommend for a cozy yet vibrant experience!

Was suggested to upgrade to junior suite by a very pleasant lady at the front desk. I decided to go ahead with the suggestion, which was so worth it . The junior suite grants access to the executive lounge. Upon reaching there , I was served by an extremely welcoming , warm and friendly chef name Alfred. He takes the time to really introduce the dishes with so much passion and warmth . He ensure that I was well taken care of. Had an extremely pleasant time at Sheraton thanks to him. His service is one of the reason which makes Sheraton the top choice for subsequent stays whenever in Surabaya ( not to mention the delicious Rawon that both the executive lounge and lobby restaurant serve) The other staff at the hotel are really friendly , always greeting customers with a smile. The amenities provided at the hotel are really sufficient too

Our trip to Bromo and Ijen started from Surabaya. Ascott has a great location just beside the Pakuwan Mall, and the people are super friendly during check in and out, and during our stay, they were very helpful to provide anything we need. The service apartment is spacious and clean. Thanks for a wonderful stay.

Towels looks a bit dull. Coffee machine can’t use. The shower head stand already broken. We can’t use the shower without holding because always fall down. Unfortunately the house keeping when make up the room didn’t ask the man to fix it instead just propped up the head shower. I think it will continue broken until there are guests who complain. Others are okay, breakfast very satisfactory.

I had a wonderful experience here. The hotel is conveniently located just a three-minute walk from a large shopping mall, making it very easy to access shops and restaurants. The living environment was excellent, and the front desk staff kindly upgraded my room, which made my stay even more comfortable. After wandering around for weeks, being able to relax and watch Netflix was simply fantastic. Highly recommend this hotel for anyone looking for a comfortable and convenient stay in Surabaya!

The room is quite spacious. The hotel looks old but the facilities are complete with swimming pool and sauna. Good service and strategic location.

Review for Four Points by Sheraton Surabaya, Pakuwon Indah Four Points by Sheraton Surabaya, Pakuwon Indah, is an exceptional choice for both business and leisure travelers seeking a comfortable and upscale stay in Surabaya. Conveniently located adjacent to the Pakuwon Mall, the largest shopping mall in Indonesia, the hotel offers direct access to a variety of dining, shopping, and entertainment options. The rooms are modern, spacious, and well-designed, featuring comfortable beds, sleek furnishings, and thoughtful amenities such as high-speed Wi-Fi, a smart TV, and a well-equipped workspace. The bathrooms are equally impressive, offering premium toiletries and rain showers. The hotel’s dining options are noteworthy, with Lime Restaurant serving a delightful variety of local and international dishes. The breakfast buffet, in particular, stands out for its extensive selection and quality. Guests can also enjoy the hotel’s excellent recreational facilities, including a well-maintained swimming pool and a fitness center. The staff are warm, professional, and attentive, ensuring a seamless experience from check-in to check-out. Overall, Four Points by Sheraton Surabaya, Pakuwon Indah, offers great value for a four-star property. With its strategic location, top-notch facilities, and exceptional service, it is a fantastic choice for anyone visiting Surabaya. Rating: 4.5/5

🛍️ Next Stop: Pakuwon Mall & Stay at Vasa Hotel Surabaya! 🏨 From Jalan Tunjungan to Pakuwon Mall – the shopping hopping continues! 🛍️ Pakuwon Mall is a massive, upscale shopping haven, perfect for fashion, dining, and lifestyle finds. A true paradise for shopaholics! ✨ Along the way, I spotted a bank called Bank Ina – ha ha, not mine, but it felt reassuring since shopping definitely needs a solid bank to back it up! 💳😂 After a full day of retail therapy, we checked in at Vasa Hotel Surabaya – and it totally lives up to the reviews! 🌟 🍽️ Breakfast Like a King 👑 – An enormous spread covering Indonesian, Korean, Japanese, Indian, and Western cuisines. A true international feast! 🍛🍣🍜🍗 ✔️ Pecal Bu Naning – Traditional Javanese salad with peanut sauce 🥗 ✔️ Sushi, Ramen & Tempura – Japanese delights 🍣🍤 ✔️ Indian Cuisine – Flavorful curries & roti 🍛 ✔️ Western Chicken Parmigiana – Crispy, cheesy, and oh-so-satisfying! 🍗🧀 I tried a bit of everything, and now my stomach might just burst from over-eating! 😂 But hey, when the food is this good, how can you stop? #VasaHotelSurabaya #BreakfastGoals #PakuwonMall #HotelHopping #ShoppingHopping #FoodieAdventures #TravelCaraSendiri #BankInaButNotMine

love everything about this hotel! breakfast was quite good with many selections, service was excellent, next to a mall and room was one of the best in surabaya so far! this hotel is considered quite old but they still managed to keep everything like new and clean. def recommend and will be back ❤️