Spa Hotels in Bilbao

I thought the sauna was included in our stay that’s why I booked the hotel. When I’ve mentioned it to the staff about not having an additional cost to it when you book online, they told me is part of the spa . This is very confusing as if it was part of the spa why mentioning it and not including it in the spa section . Spa and sauna are not the same and if it’s a cost to it , that should be mentioned. Anything else was amazing . Also they don’t have a separate cost to the sauna only ! I just wanted to use the gym and the sauna , no spa though! There was no possibility to book the sauna without the spa. It’s like 20 euros per acces not per day which I thought it’s a rip off especially when you are already booked with the hotel and you’ve paid for your room! Again staff showed no flexibility , it was either pay for something you won’t use or you don’t get it! Ended up not booking it because I did not want to use the spa , and I thought it was a lot of money (20 euros) to pay for 15 min use of sauna only.

We had a lovely 4 night stay at the at Mercure Bilbao Jardines de Albia - Great welcome, Our ‘Privilege’ Room on the 7th floor was lovely very spacious with a very comfortable King size bed, large closet with hanging and shelf space and a large safe. There was a minibar with complimentary water 2 still and 1 sparkling, 2 beers and 2 Coca Cola which was replenished every day. There is a coffee machine. Good controllable air conditioning. The Bathroom had a large walk-in shower. There is a nightclub nearby so there is some noise at night so if you are a light sleeper you should ask for a quiet room. Perfect location - The hotel is 15 min stroll to the Guggenheim museum and its about 10 minute walk from the centres of both the old and new towns, there is a Corte Ingles about 10 mins walk away on the main street and the hotel is just a couple of minutes from the river. The Lobby bar is great and the staff are pleasant and helpful and prices are very reasonable – it was lovely sitting outside having a glass of wine. It is very easy to get to from the airport A3247 bus stop, Journey from the airport is about 20 minutes. Great staff All the staff we met were helpful. Reception is on the 3rd Floor. Breakfast is on the 4th floor with good coffee machines and a great fresh orange juice machine. Thank you to all the restaurant and bar staff especially the manager and also Pedro. The housekeeping was efficient, and everything was spotless. There are so many amazing restaurants and bars in Bilbao serving great food – We were lucky enough to be in Bilbao for the start of the festival and we really enjoyed the amazing firework display on Saturday night. We are already looking forward to returning to Bilbao and the Mercure Bilbao Jardines de Albia.

When booking, I specially found a relatively new hotel. The subway is downstairs. The male compatriots are three subway stops to the St. Mame Stadium to watch the ball. Across the road is the British Palace Shopping Mall. It takes 10 minutes to walk to the old town. It is very convenient. The hotel does not have a parking lot, and the public parking lot takes more than 10 minutes. There are many restaurants and cafes around, and it is super convenient to eat.

The location of the hotel is a little far from the tourist area, so I thought it might not be suitable for travelers without a guide. But inside the hotel, the entrance is very innovative and nice, Although we can't speak Spanish or English, the staff at the front desk and bar were very nice and made us feel at ease during our stay! The room was very spacious and clean.

We booked a “Deluxe Room with Guggenheim views” for 5 nights and were lodged in room 52, on the 5th floor, a room facing the street and indeed offering a nice view of Guggenheim museum and its iconic Puppy. Our room was reasonably sized although quite compact and furnished in a minimalistic style. Thick curtains intriguingly divide the room in two parts: corridor / bathroom on one side, bedroom on the other. The very same curtains hide away the wardrobe, the drawers, the fridge and the safe box. Our stay was comfortable although we struggled a bit over the weekend because of the poor soundproofing from external and internal noises. Staff were friendly and helpful, breakfast tasty, service good. Excellent location along the river, near the Guggenheim & Calatrava’s Bridge and approx. 1 km from the old town. During our stay we had dinner at: Serrantes II (Al. de Urquijo, 51); Victor Montes (Plaza Nueva 8); Waman (Avenida Madariaga, 5) and Eneko Basque (Gran Vía de Don Diego López de Haro, 4). All of them within 20-30 min walk from the hotel. We were particularly impressed by Victor Montes (traditional cuisine) & Waman (Peruvian cuisine).