Read genuine traveler ratings & reviews to find your perfect stay.
Posted onMay 19, 2026
Guest UserCentrally located in Bilbao, making it easy to get around on foot or by public transport. The king bed and pillows were incredibly comfortable. There's a safe, a coffee machine, and complimentary water. The small balcony is convenient, although the view isn't great, facing another building.
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Price per night from:BRL 963
Posted onMar 4, 2026
Guest User
Stay: 2 nights in February 2026
Review:
1. Very cold room and bathroom. The room and especially the bathroom were extremely cold. When the air conditioner is turned on for heating, it blows directly onto the heads of people sleeping in the bed, making it uncomfortable and difficult to breathe.
2. Very noisy. The room faces a busy street. People were talking and making noise outside throughout the night. The sound insulation is very poor.
3. Extremely small room. The room is clearly designed for one person (this is even indicated on the hotel’s floor plan), but we were accommodated there as two guests. There is almost no space to place luggage or personal belongings. The bathroom also has no shelves at all.
4. Uncomfortable toilet placement. The toilet is positioned in such a way that it can only be used diagonally, which I consider completely unacceptable.
5. Missing desk shown in photos. The room photos showed a writing desk, but it was not actually present. We had to spend time requesting and arranging for a desk to be brought to the room, as it was necessary for work.
6. Parking information is misleading. The hotel description states that parking is available, but in reality it is about a 15-minute walk away. This is very inconvenient when traveling with luggage. We only discovered this upon arrival. This information was not communicated in advance. There is also nowhere near the hotel to stop even for 5 minutes to unload luggage. Additionally, there is no reception desk at the hotel, so it is difficult to quickly ask for assistance.
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Price per night from:BRL 451
Posted onJun 20, 2026
Guest UserGreat hotel and location, clean, provides all the amenities, great service and has a lovely coffee shop at the reception too.
I would definitely stay here again and recommend to friends and family.
One small improvement I would suggest and this is just personal preference, not something that should deter someone from booking, it would be great if there was a fridge in the room so you could keep drinks cool whilst you are spending time there.
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Price per night from:BRL 741
Posted onJul 11, 2019
shippmanThe location is very good, I feel that this is a veteran five-star hotel with a strong Basque style design. The suite I stayed in, the room was large, the view was good, and there was a garage in the ground. Maybe the room is not new enough, but it is well maintained. Next to the park, walk to the Basque Museum for 5 minutes and Guggenheim for 10 minutes. I recommend.
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Price per night from:BRL 997
Posted onSep 5, 2025
Iurii B.
A wonderful hotel and very friendly staff.. After coming long before check-in we were able to go to the shower and bring ourselves in order after the road and immediately went to explore the wonderful Bilbao! The Gugneneheim Museum is just in a walk of availability..
The pleasant breakfasts and delicious coffee!
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Price per night from:BRL 474
Posted onFeb 2, 2026
Guest User
Staff was helpful, and location was excellent. The common area is small and out of the way.
Our room was clean but amenities were spartan. The pension felt a bit overpriced.
Bilbao is worth visiting, not only for the Guggenheim Museum, but for the old town, the food, and Basque atmosphere.
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Price per night from:BRL 487
Posted onOct 17, 2024
C
This is an apartment hotel located next to the British company, with subway to the train station and bus station, very convenient. Downstairs and nearby many restaurants. There is a large supermarket on the 6th floor of the British company to buy a variety of food. This hotel has no front desk, but there is a 24-hour online front desk. The only downside is that after booking, I didn't receive any email notifications about how to check in. So we went to the hotel door, rang the doorbell to connect to the hotel's online service, sent us an email, and gave the entry password. You will then need to check in online, you can use the link of the email or have a check in machine. Check in requires a photo of the booking and a selfie. You will then need to fill in the ID information of all the guests. You will receive the room number and password after checking in. After entering the room, there are snacks such as water in welcome gift, . Very intimate. You can download the hotel's app, you can use your mobile phone to unlock it, which is very convenient. highly recommended!
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Price per night from:BRL 639
Posted onDec 6, 2023
Diana Bacallado Dueñas
Installations in very good condition comfortable bed, very well cleaning, excellent price quality ratio and very central location, in fact would repeat again
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Price per night from:BRL 384
Posted onJun 11, 2023
OCM
The hotel is located in the heart of the city centre, and the hotel is located in the heart of the city centre. The hotel is very comfortable and very comfortable. The hotel is very comfortable and comfortable. The hotel was very friendly and the second night we complained about the noise, and the room was changed for an interior that improved the price topic.
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Price per night from:BRL 367
Posted onJan 10, 2025
Alicia
El apartamento es moderno y las camas eran cómodas, pero la ubicación no es muy buena, aunque no hemos tenido ningún problema. Un detalle le dejaron una camita y cuencos para el perro.
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Price per night from:BRL 432