Spa Hotels in Nanchang

"A truly five-star experience, absolutely perfect from start to finish! The room was clean and tidy, and every staff member, from the front desk to housekeeping, was warm, professional, and incredibly attentive. The breakfast spread was also excellent. It's suitable for both business and leisure. I'll definitely choose to stay here again next time. Highly recommend the Kaimai Hotel. It's great!"

"I am honored to be the guest star of the hotel when I stayed in Nanchang this time. Yilia at the front desk helped me upgrade the room for free. The room was large and clean, and the breakfast was rich. I was very satisfied with my stay."

"My stay at the hotel was very good, I am very happy with my stay, staff were nice enough to even bump me to a bigger room. Location is great, right outside the metro, room was kept clean and breakfast options were good. They also have a laundry room to wash clothes and a fitness room to get that run in. Overall, the hotel is great if you are looking for affordability."

"Let's start with the downsides: 1. The room facilities are clearly aging, including the toilet, shower, and small sofa. The deluxe river-view twin room I stayed in on the 2nd/3rd night had even worse facilities than the executive king room on the first night. 2. The housekeeping department lacks basic amenities like a step stool for children (they said it's only provided for family rooms). 3. Soundproofing isn't great. If your room is a bit close to the elevator lobby, it can get quite noisy. 4. Adjusting the air conditioning temperature didn't seem to have any effect, though the overall comfort was still acceptable. Now for the highlights: 1. The river-facing rooms offer an unbeatable view. The scenery is even more beautiful than in the photos. 2. From a tourist perspective, the location is excellent. Tengwang Pavilion and Dashiyuan are very close, and Wanshou Palace is also within walking distance. 3. The breakfast quality is decent, with a wide variety of options, including many local Nanchang specialties. The view from the restaurant windows during breakfast is also fantastic. 4. Although the hotel is tall, the elevators are fast and the water pressure is good, effectively avoiding common high-rise living issues. 5. The staff at the concierge, front desk, customer service, and restaurant are all very enthusiastic and have a great attitude. Other notes: The afternoon tea provided with the executive room on the first day was quite good. However, the welcome fruit platter was only delivered on the third day and wasn't of great quality."

"The front desk is lacking a smile and warm service, my shower room is wet all the time, The hotel carpet needs a good steam cleaning all over. breakfast is so so but I enjoyed the restaurant lunch. Smoking or not need to enforce air quality"

"On the first day of our stay, I asked housekeeping about a toilet seat cover because there wasn't one. The staff member said they don't provide them, but could give me one if I insisted. I had my own, but the double-sided tape on the one I opened wasn't sticky and kept falling off, so I wanted to ask if the hotel had any. I was told they don't stock them in the rooms; it's a 'take it or leave it' situation. Later, I politely asked a cleaner if they had a disposable toilet seat cover, and if I could have one, as I wanted to replace my own at that moment. I was told they would give it to me when they cleaned. Seriously, it's just a toilet seat cover! Is it that hard to give it to me right then and there? Why do I have to wait until cleaning? We stayed for four days, and one toilet seat cover would last four days. Besides, a toilet seat cover costs next to nothing. Even B&Bs provide them these days. This hotel, with such high foot traffic near a scenic spot, cares about a toilet seat cover? Just give it to me! After a long back and forth, they still refused to give it to me directly. Their stubbornness over such a small thing making a guest unhappy – is it really necessary? Is a negative review over a trivial item what your hotel truly desires? The room window was incredibly close to a residential building. Starting around 6 AM, residents would make loud noises, doing who knows what. Overall, the experience was very mediocre. Anyway, during these four days in Nanchang, the general quality of service staff, as online reviews suggest, was poor. And this isn't even a Golden Week holiday. Imagine how bad the service would be then! [Angry] Let's talk about the hotel breakfast. The sausages were pure starch. For the mixed noodles, on my first day, I found the utensils weren't cleaned properly. I immediately asked the waitress to take them away. She went into the kitchen and mimicked what I said, which I heard very clearly. Then, I found a small stone in my mixed noodles and immediately showed it to the staff. There were two children in the restaurant at the time, so parents with kids need to be extra careful about this. I told them I would complain to Ctrip. Before I even had a chance, they contacted Ctrip directly, asking Ctrip to help them smooth things over. I was on the fifth floor of Tengwang Pavilion at the time. The hotel didn't proactively reach out to understand the situation or even ask for my room number. They offered to waive my room fee, which I understand perfectly – they just want me not to leave a bad review. My review is meant to inform future guests, especially about the stone in the food for parents with children to be aware of. Also, a reminder to everyone to bring your own toilet seat covers, as they won't proactively provide them."

"The hotel is right by the Ganjiang River, offering excellent views and a great location. There's a subway station nearby, making transportation very convenient. I checked in in the morning, and the front desk staff (the young man) was very nice, giving me a free upgrade to an executive room. Thumbs up!"