Spa Hotels in Rio de Janeiro

The room balcony has a beautiful view, simple design, rich breakfast, and is also a safe area, but the hotel front desk will sell tickets and game tickets, which are more expensive than buying them yourself. Especially the game tickets: I bought them for 120 RMB, and they bought them for more than 800 RMB, just for the pick-up.

Disappointed. I had already been to the hotel once before, but this time it was quite disappointing. Bad service at the pool, very inattentive staff, slow service. At the reception also another pity, very unprepared, lack of education and pride. There was a case where the hotel even apologized to our guests, and it was quite embarrassing. It is not worth the price it charges, nor does it reflect the Fasano brand that is stamped on the facade. To the Fasano Group, I suggest an intervention in the hotel in Rio, as it could tarnish its strong brand of luxury, good service and respect for the customer.

The pool was not air-conditioned as propaganda, only the Peruvian pool was hot, the big was frozen, but nothing to complain!

The hotel view is absolutely stunning, and the location is great. However, the room was small, and the facilities were quite old. The public restroom in the lobby had a strong, unpleasant smell. There were people smoking on the way to the hotel, which was a bit off-putting. For breakfast, the cups provided looked like they had been used by others, so I'd recommend bringing your own sanitizing wipes. There was no drinking water provided in the room, and even when I asked for it, they wouldn't give me any, which was really strange. The staff, including the front desk and lobby concierge, weren't very polite.

We were given a room which, upon entering, was occupied by a family. The room access card was blocked every time the cleaning staff cleaned the room. We were given two complimentary drinks, but it took 25 minutes to bring them to the table.

When booking this hotel, you need to manage your expectations. I booked a ”luxury, ocean view” room for over $200, which was okay, but the problem is, it wasn't worth the price. It was just a $100 room, or even less. The room was small overall, and a large tree blocked the view of the ocean. My biggest complaint was the front desk staff; they weren't helpful, and their service attitude didn't match the price.

I booked JW Marriott Copacabana because, surprisingly, the price wasn’t much higher than nearby 3–4 star hotels. The location is truly premium, right on Copacabana Beach and the rooftop overlooks the entire beach, which is a huge plus. My room faced the inside of the building, so I had to keep the curtains closed the whole time for privacy, which made the room quite dark. That said, the room itself was spacious, clean, and comfortable. Staff were generally nice, but everything felt quite slow check-in, check-out, room service requests, and even housekeeping. Breakfast was good in quality but exactly the same every day. Getting a table in the morning was also frustratingly slow; at one point around 10 people were waiting, and it took about 10 minutes just to be seated. The rooftop views are amazing, but the design is honestly very awkward and outdated. The pool is at the back with almost no view, when it could easily have been a stunning infinity pool. The bar area felt cheap, and the thick glass panels and wide columns made it hard to enjoy the view or take good photos. The whole rooftop design felt very old-fashioned. Overall, the hotel feels stuck in time. It’s a bit sad, because with such an incredible location, a modern renovation could easily make this one of the best hotels in the world. For the price I paid, I was still satisfied, but it definitely didn’t feel like a true luxury experience.

The hotel is located in a prime area in Rio de Janeiro, very close to Ipanema Beach, within walking distance. From there, you can easily reach the main beaches and attractions. Reception, check-in and check-out are very easy. The rooms are clean, with comfortable beds, good quality shower amenities (shampoo, conditioner and soap), clean towels and sheets. There are amenities for purchase in the minibar (beer, chocolate, water and soft drinks). There was breakfast included (in my reservation) and there was good quality Brazilian style food, including cheese bread. The staff was very welcoming and polite. It is a very good hotel with a fair price.

It was my first hotel stay, I was treated very well from start to finish. The facilities are super new and timeless. The gardens are very beautiful, everything is very well looked after. The food is impeccable, the staff make you feel at home. I highly recommend it.

I’d describe this hotel as utilitarian. No decor or warmth at all. The common areas are spacious and quite bare.Table and chairs at the restaurant are plain brown wood, The lobby is sparsely furnished with some worn , drab and very uncomfortable seats. Bathrooms are the same. Just the very bare essentials, not even a box of tissue paper ( and thin toilet paper) We travelled long hours,  arrived at 22:00 looking forward to a good shower …not to be. We were up for a bad start. There  was just a trickle of water not enough to bathe or properly brush teeth either. That could have been a whole area problem as we were told that water pressure can sometimes drop in some areas of the city. We changed rooms , water pressure  wasn’t much better the next day either, the water flow improved just a little and remained as such the whole week. We had paid for 5 nights and ended up staying as the city was packed that week . To go looking for another hotel during the G20 summit which Rio was hosting that week of November 2024 would not be an easy task.  On the positive side, staff was pleasant and accommodating, bed was comfortable and from our perspective, the breakfast buffet was the best feature of this hotel offering abundant variety of  food to meet all tastes- cereal, fruits and cheeses, cold cuts, several hot savory breakfast  dishes - incl. some Brazilian regional dishes as well, a huge selection of breads, cakes, good coffee, and more. Very satisfying. Including breakfast in the booking is highly recommended.  The good fare offered at the hotel at lunch and dinner not good at all. However, there are also three of four restaurants lined up on a small stretch within 5 min walking distance of the hotel- one of them is a very good authentic European Portuguese cuisine and wine. Aprox. US$ 52 for a meal for two. On the same cluster of shops there is a well established Brazilian cuisine restaurant with a good menu where one can eat well for anything  between US$ 12  to US$ 15 and a steak house similar to the Australian Outback steak house.  There are also other eateries snd convenience shops, a pharmacy on the same stretch ( 5 min walk ffrom the hotel) including a 24 hr laundromat where one can expect to wash and dry a load for about US$ 7.  As for location, this hotel is not close to the most well known districts of Rio - places like Copacabana, Ipanema , Leblon - but Barra da Tijuca is a special area in itself and arguably has the best beach in town. The hotel is just a 10 - 15 min taxi ride to Barra Shopping-  the largest and best shopping mall in the whole state of Rio de Janeiro where one can find anything,  including restaurants (recommend trying Jappa all you can eat Japanese food spread for US$ 26 as in Nov 2024). On the whole , when compared with the fashionable and pricey districts of Copacabana , Ipanema Leblon  this hotel is good value for money . I’d stay there again if they fixed the shower situation b’cause this feature matters for me.