Read genuine traveler ratings & reviews to find your perfect stay.
Posted onSep 29, 2024
KEVINLEE
The room balcony has a beautiful view, simple design, rich breakfast, and is also a safe area, but the hotel front desk will sell tickets and game tickets, which are more expensive than buying them yourself. Especially the game tickets: I bought them for 120 RMB, and they bought them for more than 800 RMB, just for the pick-up.
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Price per night from:PLN 1,994
Posted onApr 30, 2026
Guest User
The room has lovely views to the beach the staff are very pleasant.
I only had one problem with the nutritionist called Juliana that responded to an email I sent to her explaining about my son’s anaphylactic shock to dairy and unfortunately when we got their to the hotel it was her day off but she had no one ready to cater for my son first they offered him an apple and boiled egg and as soon as I spoke to the manager they made him pancakes scrambled eggs gave him biscuits.
It was a shame that Juliana did not do her job properly causing me and my partner stress on our first day at the hotel.
But next day they where ready for him and he also had a lovely breakfast just hope that Juliana learns how important it is to get ready for costumers that have severe allergies and treats them with more respected.
Apart from this incident everything else was spot on I also called their 24 hr service and order my son some pasta to take to our travel back home and everything was perfect.
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Price per night from:PLN 826
Posted onNov 14, 2023|Collection Junior Suite Non Smoking
Guest UserVery friendly staff, nice hotel. I booked a suite for one night, the room was clean although it could use some refurbishing. One window didn't lock, so the noise from the street was constant. Located in a street with some stores, but not an area where you feel safe walking around. No toiletries included apart from s soap and shower gel/shampoo. Coffee machine in the bedroom with 2 coffee pods. I couldn't see a menu anywhere, assumed these were complimentary, as in most hotels where you rent a suite. I was surprised to be charged 1.5 USD per capsule on checkout, and that there was a QR code informing me of this in the room. I couldn't find it anywhere though.
All in all, great staff, but there is definitely a much better price to service/location ratio than this hotel in Rio
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Price per night from:PLN 337
Posted onFeb 24, 2025|Suite with Double Bed
Guest UserReally lovely hotel in a nice part of Rio. Staff are really friendly and helpful, especially as I speak English and everyone else is speaking Portuguese. The room was lovely and clean and the cleaners came here everyday to freshen up the room, put fresh towels in the bathroom and change the sheets. The pool was lovely and very quiet which made the experience much better. I didn’t have breakfast at the hotel very much but the one day that I did, there was a good variety of food. Can’t fault this hotel, very pleasant and would definitely stay here again.
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Price per night from:PLN 258
Posted onJun 15, 2025
Winnie
The location is excellent, surrounded by hotels and restaurants. Across the street is the endless ocean and a beach bustling with people playing ball and running early every morning. It's very convenient to all the attractions! Of course, a sea view room would be much more comfortable. The sunrises are beautiful every day. Although you can't see east, they're still beautiful. The interior view rooms have a small balcony, but it can feel a bit cramped. Beach slippers are provided and can be taken away and reused.
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Price per night from:PLN 1,568
Posted onDec 27, 2023|Deluxe Queen Room
Guest UserThis property has the potential to be amazing, but it needs a few key updates. The location is fabulous, the staff is excellent, and the restaurant is great both in terms of service and food quality.
The room was spacious, and the balcony was unbeatable. If you only speak English, you can get by staying here because all of the staff speak excellent English. We encountered a problem when the showerhead broke off, but the repairman came reasonably quickly to replace it, and he was very polite and not disruptive. We ordered room service, and Dom Rio, the hotel’s restaurant, delivered it quickly. I had the filet which was cooked properly to the correct temperature (medium rare). My fiancé had the alfredo pasta which she liked a lot. The breakfast had a huge selection, and everything tasted good.
The only thing keeping this hotel from earning top marks is the general state of much of the decor in the rooms. The curtains look shabby and dirty from moisture, and the wood of the cabinets is warped also. It is very hard to maintain a room that is constantly exposed to salt water and ocean breeze, but the materials chosen have not stood up to age.
I would recommend staying here if you are interested in staying in Barra at a nice but reasonably priced hotel, but don’t expect the finest luxury. Expect a very large, fairly clean room with a comfortable bed and an amazing view.
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Price per night from:PLN 275
Posted onOct 20, 2025
CELESTIN R. A.
Great location, but several areas need improvement
Arosa Hotel has a great location, right in the heart of Lapa, close to many small local restaurants, bakeries, supermarkets, and various stores. It’s very easy to get around — in short, the location is excellent.
The rooms are spacious, which is definitely a plus. However, several aspects of the service could be improved.
Our check-in experience was particularly unpleasant. We were a group of four, and upon arrival, their system was down. Instead of offering a simple or practical solution, the receptionists — who were quite unfriendly and unhelpful — asked us to scan a QR code and complete a long online form. The form included a number of unnecessary questions, more than what one would typically be asked at immigration when entering Brazil.
Additionally, the internet did not work at all during our stay. While this didn’t seem to bother local guests, it was a real inconvenience for us as international visitors.
Lastly, while the hotel gives off a grand appearance at first glance, the overall structure could really use some updates and maintenance.
To sum up: great potential and excellent location, but the guest experience needs serious attention.
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Price per night from:PLN 206
Posted onMar 19, 2025
Anonymous User
Traveling is OK, anyway, the price is relatively close to the people, the place is not very remote, eating is opposite, living in the store, there are not many tricks early, barely accept
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Price per night from:PLN 257
Posted onJan 19, 2025|Twin Room, 2 Twin Beds (Master)
Guest UserWonderful hotel, spacious, clean, airy room, with a balcony facing the street, very attractive, super comfortable beds, super cold air conditioning, strong and warm shower, bedspreads available, TOP pool, large and beautiful on the terrace with a super cool view, and super plentiful and delicious breakfast, I highly recommend the hotel and will definitely return.
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Price per night from:PLN 172
Posted onOct 29, 2025
Bruno_0912
The staff's friendlyness is impressively high. They did not only answer all our questions, but also anticipated our needs, offering help even before we asked. It is the kind of care that makes good hosting a memorable experience.
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Price per night from:PLN 173