Terraz Tree Hotel Jakarta

Terraz Tree Hotel Jakarta Reviews

Terraz Tree Hotel Jakarta

Jl. Kapten Tendean No.10, Mampang Prpt., Kec. Mampang, Mampang Prapatan, South Jakarta, Jakarta, Special Capital Region of Jakarta, 12710, IndonesiaSee Hotel Details
Terraz Tree Hotel Jakarta
Terraz Tree Hotel JakartaTerraz Tree Hotel JakartaTerraz Tree Hotel Jakarta
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Guest Reviews

8.4/10
Very Good
1119 review
Verified reviews
Location8.6
Amenities8.0
Service8.7
Cleanliness8.3
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All reviews(1119)
Positive reviews(1112)
Reviews with photos/video(388)
Awesome stay(41)
Great service(39)
Clean and tidy(30)
Great location(13)
Perfect for business trips(9)
Convenient location(8)
Negative reviews(7)
Anonymous User
Superior Double Room
Stayed in Jun 2025
Traveling with friends
2 review
10/10
Outstanding
Posted on Jul 26, 2025
Nice place, near from kalibata, pancoran and south of jakarta
Response from Property: Yang Terhormat Tamu Kami, Terima kasih sudah meluangkan waktu untuk membagikan pengalaman Anda bersama kami. Izinkan kami menyampaikan permohonan maaf atas ketidaknyamanan yang Anda alami. Hal ini akan menjadi masukan dan evaluasi bagi kami untuk terus memperhatikan fasilitas dan pelayanan kami. Besar harapan kami untuk dapat kembali melayani Anda dengan lebih baik lagi. Sekali lagi terima kasih telah memilih Terraz Tree Hotel sebagai pilihan tempat menginap dan kami nantikan kedatangan Anda selanjutnya. Salam hangat, Hotel Manager.
Riski
Superior Double Room
Stayed in Mar 2025
Solo traveler
6 review
8.5/10
Very Good
Posted on Apr 17, 2025
The hotel has a large lobby, wide bed, and wide table for working with my laptop. I got charged around 50.000 IDR for early check in which is fine for me since i come 1 hour early (I have remote working). The room service menu is sooo good!! With a very cheap price other than room service in other hotel. The minus is the light is too dark in the room (not instagramable), a bit dirty on the table side and the smart tv is not working well. Thank you.
Response from Property: Dear Our Guest, Thank you for taking the time to share your experience with us. Please allow us to apologize for the inconvenience you experienced. This will be our input and evaluation to continue to pay attention to our facilities and services. We hope to be able to serve you better again. Once again, thank you for choosing Terraz Tree Hotel as your choice of place to stay and we look forward to your next visit. Warm regards, Hotel Manager.
MAHMUT ÖZSOY
Superior Double Room
Stayed in Apr 2025
Couple
6 review
4.0/10
Posted on May 17, 2025
Staffs are kind but room was disaster , , old , taps are not working well , and smell, price is high for this kind of room , l stayed 3 days , lt was very bad experience for me and for my wife in jakarta
Response from Property: Yang Terhormat Tamu Kami, Terima kasih sudah meluangkan waktu untuk membagikan pengalaman Anda bersama kami. Izinkan kami menyampaikan permohonan maaf atas ketidaknyamanan yang Anda alami. Hal ini akan menjadi masukan dan evaluasi bagi kami untuk terus memperhatikan fasilitas dan pelayanan kami. Besar harapan kami untuk dapat kembali melayani Anda dengan lebih baik lagi. Sekali lagi terima kasih telah memilih Terraz Tree Hotel sebagai pilihan tempat menginap dan kami nantikan kedatangan Anda selanjutnya. Salam hangat, Hotel Manager.
Show Kiong
Superior Twin Room
Stayed in Jun 2025
Couple
35 review
6.0/10
Posted on Jul 27, 2025
Small hotel with very good services Close to some shopping malls
Response from Property: Yang Terhormat Tamu Kami, Terima kasih sudah meluangkan waktu untuk membagikan pengalaman Anda bersama kami. Izinkan kami menyampaikan permohonan maaf atas ketidaknyamanan yang Anda alami. Hal ini akan menjadi masukan dan evaluasi bagi kami untuk terus memperhatikan fasilitas dan pelayanan kami. Besar harapan kami untuk dapat kembali melayani Anda dengan lebih baik lagi. Sekali lagi terima kasih telah memilih Terraz Tree Hotel sebagai pilihan tempat menginap dan kami nantikan kedatangan Anda selanjutnya. Salam hangat, Hotel Manager.
‘@)-EmY—
Deluxe Room
Stayed in Aug 2024
Business traveler
114 review
8.0/10
Very Good
Posted on Sep 19, 2024
I recently stayed at the Terraz Tree Hotel Jakarta, and I must say, it was an absolutely delightful experience! From the moment I walked in, I felt warmly welcomed by the friendly and accommodating staff, which set the tone for the rest of my stay. The location is fantastic! Situated in the heart of Jakarta, the hotel is just a short distance from some of the city’s best shopping centers, restaurants, and cultural attractions. It’s also very accessible to public transportation, making it easy to get around. The hotel also features a lovely rooftop garden where I spent some time relaxing and enjoying the city views. It’s a peaceful spot to unwind after a busy day of exploring Jakarta. I didn’t get a chance to use the gym, but it looked well-equipped. For the quality of service, comfort, and amenities offered, Terraz Tree Hotel Jakarta is exceptional value for money. I left feeling like I got more than I expected for the price.
Response from Property: Dear Guest, Thank you for taking the time to share your experience with us. We are glad to hear that our service met your expectations. We hope to have another opportunity to welcome you back to Terraz Tree Hotel. Best regards, Hotel Manager
Guest User
Superior Double Room
Stayed in Jan 2025
Couple
4 review
8.0/10
Very Good
Posted on Mar 25, 2025
Kamar bersih,staff ramah cuma satu yg kurang. Teko di kamar kotor dan gelas kotor. But its okay karna ga pake
Response from Property: Dear Our Guest, Thank you for taking the time to share your experience with us. Please allow us to apologize for the inconvenience you experienced. This will be our input and evaluation to continue to pay attention to our facilities and services. We hope to be able to serve you better again. Once again, thank you for choosing Terraz Tree Hotel as your choice of place to stay and we look forward to your next visit. Warm regards, Hotel Manager.
Anonymous User
Deluxe Room
Stayed in Apr 2024
Solo traveler
1 review
5.0/10
Posted on May 20, 2024
I booked for 2 nights and after I entered the room I immediately want to cancel for tomorrow night and find other hotel. Unfortunately they can’t grant it and I have to stay there for 2 nights. The bed sheets is not comfortable and clean, I have to ask the cleaner to change my bed sheets because it is dirty. The room is not like in the picture. The breakfast also not good. In conclusion, I guess I will not stay in this hotel again.
Response from Property: Dear Our Guest, Thank you for taking the time to share your experience with us. Please allow us to apologize for the inconvenience you experienced. This will serve as input and evaluation for us to continue paying attention to our facilities and services. We really hope to be able to serve you better again. Once again, thank you for choosing Terraz Tree Hotel as your choice of place to stay and we look forward to welcoming you again. Warm regards, Hotel Manager.
Guest User
Superior Double Room
Stayed in Nov 2024
Solo traveler
1 review
10/10
Outstanding
Posted on Dec 31, 2024
It’s a good hotel with good staff and service however it’s due maintenance.
Response from Property: Dear Our Guest, Thank you for taking the time to share your experience with us. Please allow us to apologize for the inconvenience you experienced. This will be our input and evaluation to continue to pay attention to our facilities and services. We hope to be able to serve you better again. Once again, thank you for choosing Terraz Tree Hotel as your choice of place to stay and we look forward to your next visit. Warm regards, Hotel Manager.
KHALED ALY
Superior Double Room
Stayed in Dec 2024
Other
4 review
6.5/10
Posted on Jan 17, 2025
Simple room a bit old but clean , Service are kind and friendly
Response from Property: Dear Guest, Thank you for taking the time to share your experience with us. We are glad to hear that our service met your expectations. We hope to have another opportunity to welcome you back to Terraz Tree Hotel. Best regards, Hotel Manager
DongHoon Son
Superior Double Room
Stayed in Sep 2024
Family
6 review
6.5/10
Posted on Oct 26, 2024
Its location is not bad and the overall quality is acceptable, but the wifi is so poor.
Response from Property: Dear Our Guest, Thank you for taking the time to share your experience with us. Please allow us to apologize for the inconvenience you experienced. This will be our input and evaluation to continue to pay attention to our facilities and services. We hope to be able to serve you better again. Once again, thank you for choosing Terraz Tree Hotel as your choice of place to stay and we look forward to your next visit. Warm regards, Hotel Manager.
HawRefa
Superior Double Room
Stayed in Apr 2024
Couple
1 review
10/10
Outstanding
Posted on May 12, 2024
Nice hotel and i'm so happy stay in this hotel. Very comfort
Response from Property: Dear Guest, Thank you for taking the time to share your experience with us. We are happy to hear that our service meets your expectations. We hope to have another opportunity to welcome you back to Terraz Tree Hotel. Warm regards, Hotel Manager
alya silviana
Superior Double Room
Stayed in May 2024
Solo traveler
16 review
10/10
Outstanding
Posted on Jun 4, 2024
Nayaman terus
Response from Property: Dear Guest, Terima kasih sudah meluangkan waktu untuk membagikan pengalaman Anda bersama kami. Kami senang mendengar pelayanan kami sesuai dengan harapan Anda. Kami berharap memiliki kesempatan lain untuk dapat menyambut Anda kembali di Terraz Tree Hotel. Salam hangat, Hotel Manager
Fatimah
Superior Double Room
Stayed in May 2024
Solo traveler
5 review
10/10
Outstanding
Posted on Jun 28, 2024
Terima kasih hotel terraz tree staff frendly kompak selalu🤗
Response from Property: Dear Guest, Thank you for taking the time to share your experience with us. We are glad to hear that our service met your expectations. We hope to have another opportunity to welcome you back to Terraz Tree Hotel. Best regards, Hotel Manager
par
Superior Double Room
Stayed in Apr 2024
Solo traveler
2 review
10/10
Outstanding
Posted on May 23, 2024
STAFF HOTEL FRIENDLY,THANKS HOTEL TERRAZ TREE SUKSES SELALU
Response from Property: Dear Guest, Thank you for taking the time to share your experience with us. We are happy to hear that our service meets your expectations. We hope to have another opportunity to welcome you back to Terraz Tree Hotel. Warm regards, Hotel Manager
Guest User
Superior Twin Room
Stayed in Jun 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Jul 4, 2025
Top markotop
Response from Property: Dear Guest, Terima kasih sudah meluangkan waktu untuk membagikan pengalaman Anda bersama kami. Kami senang mendengar pelayanan kami sesuai dengan harapan Anda. Kami berharap memiliki kesempatan lain untuk dapat menyambut Anda kembali di Terraz Tree Hotel. Salam hangat, Hotel Manager