Hyatt Regency Sofia Reviews

Best 5 star property in Sofia hands down. .The room was spacious with contemporary and minimalist design but still very functional. There's even a divider between the bathroom to the rest of the room so it felt like staying in a junior suite instead. .The facilities were amazing, best indoor pool I've been to ever. It was fitted with all the aqua techs which provide so many massage options. There's also 2 types of saunas, a salt room, a steam room and even a ice tube filled with ice. .The food at the hotel restaurant was amazing .The service was so good because I was very frustrated and hangry as the QR code and the TV ordering system didn't work and I called the restaurant repeatedly and no one picked up. So I went down and spoke to Daria, who listened to my concerns and personally took me to the restaurant so that I can order something from the restaurant menu that I really wanted to take back to the room which is not supposed to be done. Diana from In Room Dining even came to deliver the food to my room for me, which actually wasn't her job. I felt looked after and treated like a guest in a 5 star property. To top it up, we decided to have lunch at the hotel restaurant after checked out and met Vladislav, who gave us an amazing service from food to drinks. Absolutely perfect. I will definitely come back to stay here next time I am in Sofia and will recommend it to everyone who's coming to Sofia.

Not much things surrounding. Have to walk back to the city center. And Monday the bar is closed. But otherwise very high standard already in Sofia

Hotel was with good location, the room was quite basic. Good pool & sauna area. Service attitude not the best and the breakfast room was quite messy and not cleaned also small. I can recommend this for a few nights stay in Sofia.

Great wifi, city view and everything you want

Nice Location near the cathedral and excellent spa area and pool ( small )

Superbe hotel

The room is spacious, bright, clean and tidy. The breakfast is rich in variety. I especially like the various cheeses. It is within walking distance of Sofia's main attractions.

The restaurant is OK, other things are average

Even if you want to check out later, it's not possible. The room is connected to the next room by a door, and your door can be opened. If the other room opens it, then everything is connected. Rubbish...

Hygiene: relatively clean and tidy

The room was nice, clean and tidy, spotlessly clean, the bed was comfortable, and the service staff had a good attitude.

Not bad, not bad, not bad

The air conditioner in the room is noisy, the service is average, and the decoration is decent. It's good for a city like Sofia.