Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.1
Amenities7.6
Service8.3
Cleanliness8.4
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All reviews(804)
Positive reviews(736)
Reviews with photos/video(206)
Convenient location(123)
Great value for money(74)
Small room size(44)
Perfect for business trips(23)
Convenient public transportation(18)
Friendly front desk staff(18)
Luggage delivery service(9)
Close to airport(9)
Negative reviews(68)
Anglyxue
Superior Triple Room
Stayed in May 2025
Family
2 review
10/10
Outstanding
Posted on Jul 1, 2025
Staff are very friendly and helpful. The triple beds room just meet what we need. Hotel room is clean and provides free luggage storage service.
Just one suggestion: If the hotel can provide self service laundry room, even charge for use, that will be wonderful. People will plan to stay longer.
Response from Property: Dear Anglyxue,We are delighted to learn of your positive comments concerning your hotel stay, in particular for our clean and functional rooms and the service from our friendly staff! It is our pleasure to assist our arriving and departing guests with keeping their luggage safe and secure while they are away touring the city. We certainly appreciate your feedback as we work towards improving our hotel offerings. Guests are welcome to approach our friendly Front Desk if they need any help to arrange for laundry pick up services. We look forward to welcoming you back for another great stay with us!Warm Regards,RolandGuest Experience Executive
Anonymous User
Deluxe Twin Room
Stayed in May 2025
Couple
3 review
10/10
Outstanding
Posted on Jun 30, 2025
Location is easy to find with car parks available. Price is worth with the services and amenities given. Cleanings was the attraction. We have a spoilt TV and it was very quickly replaced with no inconvenience. Thank you. Had a good stay and will definitely come back
Response from Property: Dear Guest,Thank you for leaving a five-star review for ibis budget Emerald! Many of our guests have also found our hotel to be value-for-money with our clean rooms, complete amenities, affordable room rates and the service from our helpful staff! Our hotel is indeed very well located in Geylang with convenient access to eateries, convenient amenities, public transport and facilities! We certainly look forward to welcoming you back soon!Warm Regards,RolandGuest Experience Executive
Nilesh Singhi
Superior Double Room
Stayed in May 2025
Couple
2 review
5.0/10
Posted on Jul 1, 2025
Average budget hotel for stay but yes very cheap stay in Singapore . Although near to a bus stop but far from 7-eleven. Very small mini size rooms little uncomfortable to stay
Response from Property: Dear Nilesh,Thank you for staying with us and spotting a great bargain. There are many convenient amenities and local shops located near our doorsteps and my colleague will be glad to provide you with the direction to the nearest one. As Singapore is a small city state, rooms in economy-tiered hotels are not spacious, but they are functional and have all the necessary features to provide guests with a comfortable rest. We hope to have the opportunity to welcome you back again.Warm Regards,RolandGuest Experience Executive
Guest User
Superior Double Room
Stayed in May 2025
Couple
3 review
7.5/10
Posted on Jun 18, 2025
The room is clean and fresh smells
Shower head is good ,have a sliding door near to the water basin. Is convenient for shower , There are several hooks in the toilet. Just across the street you can eat the famous frog porridge. location is actually not that complicated.
Response from Property: Dear Guest,We are grateful to learn of your positive comments concerning your hotel stay, in particular for our clean room, good shower facilities and convenient location. You are also correct to point out that Geylang district is one of the most vibrant and authentic areas of Singapore, and filled with countless delectable dining options at all hours of the day! We hope to have the opportunity to welcome you back the next time you return to our beautiful city.Warm Regards,RolandGuest Experience Executive
Doc Ai
Superior Triple Room
Stayed in May 2025
Family
3 review
9.0/10
Great
Posted on Jun 8, 2025
We didn't expect it to be spacious compared with the pictures seen online. The place is pretty decent. The environment is like near little India vibes. A little far from attractions but commutable. They clean our rooms everyday. There is a water refilling station at the lobby. No free water but the tap water is drinkable. There is kettle and free coffee & tea everyday. The wifi is not too fast especially at night.
Response from Property: Dear Doc Ai,The Hotel Team really appreciates your detailed and helpful review of your stay with us. We are pleased that we are able to meet to your stay expectations with our comfortable rooms, strategic location and complete amenities. Other than Kallang MRT station which is 12 minutes walk from our hotel, there are also many buses near our hotel which you can take for easy access to the city center and attractions. As our hotel advocates sustainability of the environment, we have stopped placing bottled water in the rooms. Tap water in Singapore is potable and we have also added a water dispenser at the lobby for our guests to refill their bottles. We do provide ample Wi-Fi bandwidth. However, when most of the guests use their phones (some using multiple devices) in the evenings, the internet access will be slowed down. We hope to remain the hotel of your choice in your next visit to Singapore!Warm Regards,RolandGuest Experience Executive
Anonymous User
Superior Triple Room
Stayed in Apr 2025
Family
1 review
10/10
Outstanding
Posted on May 30, 2025
Staying at Ibis Budget Emerald was the right choice for us. The staff are very friendly and approachable. The location is very convenient to bus stations, restaurants and convenience stores and every day they change our towels, dental kits, cleaning our bathroom and room and fixing our bed. So all we do is just relax after our tour.
Response from Property: Dear Guest,We are happy to hear of your compliments. We strive to provide excellent service and we are always here to ensure that your stay with us is comfortable. It is a delight to hear we made an impression! We hope you will think of us the next time you are making a trip to Singapore.Warm regards,JanetGuest Experience Executive
Phitcy
Superior Triple Room
Stayed in Jun 2025
Solo traveler
5 review
6.5/10
Posted on Jul 25, 2025
Close to lots of things and lots of restaurant outside .
Response from Property: Dear Phitcy,Thank you for bringing up our hotel's fantastic location as well as the spectrum of amenities and dining options we offer right at our doorsteps.We look forward to welcoming you back to our hotel in the future.Warm regards,JanetGuest Experience Executive
Tripjourney
Deluxe Twin Room
Stayed in Jun 2025
Family
27 review
8.5/10
Very Good
Posted on Jul 7, 2025
The place looks nice and clean and have everything we need.
Jasper ewout
Superior Twin Room
Stayed in Mar 2025
Couple
1 review
8.5/10
Very Good
Posted on May 1, 2025
Pretty good hotel for a fair price considering your in singapore. Near multiple bus stops. And also near a metro station.
Response from Property: Dear Guest, Thank you for leaving a positive review for ibis budget Singapore Emerald, and loving the great accessibility we provide for our guests with our convenient location!We are delighted to hear that you found our hotel to offer good value for your stay. We strive to provide our guests with high-quality services at competitive prices, and it is rewarding to know we've succeeded.It is our pleasure to be of service to you and we look forward to serving you again.Warm Regards,JanetGuest Experience Executive
Ritpayak
Superior Double Room
Stayed in Mar 2025
Couple
3 review
7.0/10
Posted on Jun 14, 2025
Great Location Near the Stadium – Perfect for Concert-Goers!
If you’re attending an event or concert at the stadium, this place is in the perfect spot. Just a short walk away, you won’t have to worry about traffic or parking. The area is safe and lively, especially during event nights. There are also plenty of local food stalls and convenience stores nearby, so you can grab a quick bite before or after the show. Highly recommended for anyone visiting the stadium!
Response from Property: Dear Guest,We really appreciate your strong recommendation for ibis budget Emerald and loving our strategic location! We are happy to hear that you had felt very safe while staying with us which is our top priority. Our hotel served as a suitable base for concert-goers and event spectators with our convenient transportation and close proximity to National/Indoor stadiums. In addition, there are also many eateries and amenities located near our doorsteps. We look forward to welcoming you back soon!Warm Regards,RolandGuest Experience Executive
Guest User
Superior Twin Room
Stayed in May 2025
Couple
39 review
6.5/10
Posted on Jun 16, 2025
Good service.. bedsheets cleaned.. better then hotel 81
Response from Property: Dear Guest,Thank you for your kind compliments. We strive to provide great value and we are always here to ensure that your stay with us is comfortable. We hope to have the pleasure of inviting you through our doors again.Warm Regards,RolandGuest Experience Executive
Guest User
Superior Double Room
Stayed in May 2025
Couple
39 review
5.0/10
Posted on Jun 23, 2025
Staff can be more manners.. and friendly smile
Response from Property: Dear Guest,Thank you for choosing to stay with us. We are surprised to hear of your feedback as our hotel team has received many kind words from our guests for our warm hospitality. The Hotel Team looks forward to be of service to you again.Warm Regards,RolandGuest Experience Executive
marcelinaselly
Superior Triple Room
Stayed in Feb 2025
Family
1 review
9.0/10
Great
Posted on Mar 20, 2025
During my recent three-day stay at Ibis Budget Singapore Emerald, I found it to be a commendable choice for travelers seeking affordability without compromising on essential comforts. The hotel is situated approximately a 10 to 15-minute walk from the Kallang MRT station, providing convenient access to Singapore's extensive public transportation network. The surrounding Geylang area is bustling with numerous eateries and convenience stores, offering a variety of dining options.
Response from Property: Dear Marcelinaselly,Thank you for sharing your positive stay experience.It is heartening to hear that your stay had been a wonderful one and our location, facilities and service met to your expectations. It is our pleasure to be of service to you and we look forward to serving you again. Warm Regards,JanetGuest Experience Executive
ch.hious
Superior Double Room
Stayed in Feb 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Mar 21, 2025
The room was outstanding. Really enough for 1 person. I think it is still fit for two. Clean bathroom
Response from Property: Dear Ch,We are happy to hear of your compliments for our outstanding room. It is always great to learn that our efforts contribute to a positive experience for our guests.We hope you had a great time touring Singapore and look forward to welcoming you back soon. Warm Regards,JanetGuest Experience Executive
Guest User
Superior Twin Room
Stayed in Mar 2025
Other
1 review
10/10
Outstanding
Posted on Apr 28, 2025
I come for concert very satisfying and happy with u r hotel
Response from Property: Dear Guest,Thank you for giving us a perfect rating and for recommending our hotel to other travellers. Our hotel is an impeccable choice for concert-goers with our close proximity to the Singapore Indoor Stadium. We hope you had a memorable time at the concert and we can't wait to welcome you back soon!Warm Regards,RolandGuest Experience Executive