Wink @ Mosque Street Reviews

Response from Property: Dear Guest,Thank you for your excellent review and for sharing your thoughtful feedback! We’re delighted to hear that you had a great experience at Wink and appreciated the complimentary breakfast.We value your suggestion to include wholemeal bread and instant cereal as alternatives to cornflakes, and we’ll take it into consideration as we continue to enhance our offerings. Regarding the staircase, we understand it can be challenging, and we’d like to share that stools are available to assist guests upon request.We’re thrilled that you enjoyed your stay overall and hope to welcome you back for another wonderful experience in the future!Warm regards,Wink Capsule Hotel Team

Response from Property: Dear John Reuben,Thank you for your perfect review and for sharing such detailed feedback! We’re thrilled to hear that you appreciated the cleanliness and spaciousness of the bunk, as well as the complimentary breakfast and bottomless coffee.We regret any inconvenience caused by the noise from the security keypad. We’re pleased to share that we’ve addressed this concern by turning off the sound on locker doors to enhance the experience for all guests.It’s great to know you enjoyed Wink’s location near Lau Pa Sat and the accessibility of public transportation. We hope to welcome you back in the future for an even better stay!Warm regards,Wink Capsule Hotel Team

Response from Property: Dear Hannah Sarah,Thank you for your perfect review and enthusiastic feedback! We’re thrilled to hear that you had such a wonderful experience and that you love Singapore as much as we do!It was our pleasure to host you, and we hope to welcome you back to Wink for another fantastic stay in the future.Warm regards,Wink Capsule Hotel Team

Response from Property: Dear Guest,Thank you for your review and kind feedback! We’re delighted to hear that you enjoyed Wink’s amazing location in Chinatown, conveniently near the MRT station and many attractions.Your positive comments mean a lot to us, and we’re thrilled that you found our location to be a highlight of your stay. We hope to welcome you back in the future for another enjoyable experience!Warm regards,Wink Capsule Hotel Team

Response from Property: Dear Mzwan,Thank you for your perfect review and kind words! We’re thrilled to hear that you had a good time staying at Wink and enjoyed our vibrant Chinatown location with its diverse food options.It’s wonderful to know that you appreciated the cleanliness of both the room and toilet. Your positive feedback means a lot to us, and we look forward to welcoming you back for another enjoyable stay in the future!Warm regards,Wink Capsule Hotel Team

Response from Property: Dear Valued Guest, Thank you for staying at Wink SG and for taking the time to share your experience with us. We are so happy to hear that you enjoyed your stay with us. Thank you for bringing these concerns to our attention. We regret that your experience did not meet your expectations and have shared your feedback with our team. Please kindly feel free to approach our staff at the reception is always ready to assist you. We apologize for the oversight on the concern that you raised and hope that our product/service does not dampen your stay with us. We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear. We will convey your feedback with our management. We hope to have the chance to welcome you again! Thank you! Sincerely, Wink SG Capsule Hostel

Response from Property: Dear Sochanya K,Thank you for your review and kind feedback! We’re delighted to hear that you found Wink to be a nice place and appreciated its convenient location near the MRT station.We value your comments about cleanliness and will use this feedback to further enhance our standards. Your input helps us improve and ensure a better experience for all our guests.We look forward to welcoming you back for an even better stay in the future!Warm regards,Wink Capsule Hotel Team

Response from Property: Dear Valued Guest,Thank you for staying at Wink SG.We are so happy that you enjoyed your stay with us! We’re really grateful and appreciate you taking the time to share your experience with us.We will convey your feedback to our management.We hope to have the chance to welcome you again!Thank you!Sincerely,Wink SG Capsule Hostel

Response from Property: Dear Guest,Thank you for taking the time to share your feedback. We’re glad to hear that you appreciated the cleanliness and location of Wink during your stay.We regret that the temperature of the capsule did not meet your expectations. Your comfort is important to us, and we’ll review our temperature control settings to ensure a better experience for all guests.Your comments are valuable, and we’ll use them to make improvements. We hope you’ll consider staying with us again in the future for a more enjoyable experience.Warm regards,Wink Capsule Hotel Team

Response from Property: Dear José Lee,Thank you for staying at Wink SG and for taking the time to share your experience with us.We are so happy to hear that you enjoyed your stay with us.Thank you for bringing these concerns to our attention. We regret that your experience did not meet your expectations and have shared your feedback with our team.You may approach our staff at the reception is always ready to assist you. Our housekeeping is from 11am to 3pm and all windows will be open for air ventilation. We apologize for the oversight on the concern that you raised and hope that our product/service does not dampen your stay with us.We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear. We will convey your feedback with our management.We hope to have the chance to welcome you again!Thank you!Sincerely,Wink SG Capsule Hostel

Response from Property: Dear Marvin Ng,Thank you for staying at Wink SG.We are so happy that you enjoyed your stay with us!We’re really grateful and appreciate you taking the time to share your experience with us.We will convey your feedback to our management.We hope to have the chance to welcome you again!Thank you!Sincerely,Wink SG Capsule Hostel