Harbour Plaza Metropolis

Harbour Plaza Metropolis Reviews

Harbour Plaza Metropolis

No.7 Metropolis Drive, Hung Hom, Yau Tsim Mong District, Hong Kong, ChinaView Hotel Details
Harbour Plaza Metropolis
Harbour Plaza MetropolisHarbour Plaza MetropolisHarbour Plaza Metropolis
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Harbour Plaza Metropolis Guest Reviews

4.4/5
Very Good
7685 review
Verified reviews
Location4.5
Amenities4.2
Service4.3
Cleanliness4.4
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All reviews(7685)
Positive reviews(7246)
Reviews with photos/video(2015)
Easy to get around(1078)
Nice sea view(451)
Close to metro(356)
Convenient for shopping(300)
Friendly front desk staff(203)
Stayed multiple times(91)
Great swimming pool(72)
Negative reviews(439)
Angie
Superior Twin Room
Stayed in Dec 2024
Travel with friends
2 review
3.5/5
Posted on Jan 31, 2025
I Oder 2 beds , but give me one king bed , told me no more twin room .  Around 31/01/25 morning 3:30am, fire alarm suddenly open , disturb us can not sleep whole night . Bed experience
Response from Property: Dear Guest,Thank you for taking the time to share your comments.Please accept our apologies for not meeting your expectations.Rest assured that we have shared your comments with the concerned department head for further improvement.We look forward to welcoming you back in a not so distant future.Yours sincerely,The ManagementHarbour Plaza Metropolis
Guest User
Superior Room
Stayed in Dec 2024
Couples
6 review
5.0/5
Outstanding
Posted on Jan 3, 2025
Excellent location. Airport bus and Mtr close by. Next to shopping mall. The reception guy was exceptional even though was a busy day. Room is enormous compared to other hotels.
Response from Property: Dear Guest,Thank you for your support. Please rest assured that we will continue to optimize our facilities and service. We do look forward to welcoming you back in the not too distant future. Yours sincerely,The ManagementHarbour Plaza Metropolis
Caroline wijaya
Superior Room
Stayed in Oct 2024
Family
3 review
4.0/5
Very Good
Posted on Nov 17, 2024
Breakfast was ok, room was ok but i was given room with no city view although the web said city view
Response from Property: Dear Guest,Thank you for your support. Please rest assured that we will continue to optimize our facilities and service. We do look forward to welcoming you back in the not too distant future. Yours sincerely,The ManagementHarbour Plaza Metropolis
Alen Mazuran
Superior Room
Stayed in Oct 2024
Business travelers
3 review
2.7/5
Posted on Nov 19, 2024
Room is not properly cleaned for months, even years.
Response from Property: Dear Guest,Thank you for taking the time to share your comments.Please accept our apologies for not meeting your expectations.Rest assured that we have shared your comments with the concerned department head for further improvement.We look forward to welcoming you back in a not so distant future.Yours sincerely,The ManagementHarbour Plaza Metropolis
Guest User
Superior Room
Stayed in Jan 2025
Business travelers
1 review
2.5/5
Posted on Feb 27, 2025
A bit old and far away from everything. You need to take a taxi to get away from it to go and buy something. They sell super expensive the bottle of water and the bar close very early. Old place with a good Japanese restaurant
Response from Property: Dear Guest,Thank you for taking the time to share your comments.Please accept our apologies for not meeting your expectations.Rest assured that we have shared your comments with the concerned department head for further improvement.We look forward to welcoming you back in a not so distant future.Yours sincerely,The ManagementHarbour Plaza Metropolis
Anonymous User
Superior Queen Room
Stayed in Jan 2025
Other
46 review
3.2/5
Posted on Mar 1, 2025
the location is very convenient with the station check in with long queue times the room is very old
keisuke
Superior Queen Room
Stayed in Jan 2025
Business travelers
35 review
4.0/5
Very Good
Posted on Feb 15, 2025
The variety of the breakfast served is very good to start the day. Even I can enjoy vegetable Indian curry. Since this time is just one night stay for my meeting in Hong Kong, I don't have much information to comment. I know, but, it would be better to have heating system in the room.
Response from Property: Dear Guest,Thank you for your support. Please rest assured that we will continue to optimize our facilities and service. We do look forward to welcoming you back in the not too distant future. Yours sincerely,The ManagementHarbour Plaza Metropolis
HenryPotter
Superior Room
Stayed in Aug 2024
Couples
35 review
5.0/5
Outstanding
Posted on Nov 26, 2024
very good seaview, nice beddings and good to have all amenities ready.
Response from Property: Dear Guest,Thank you for your support. Please rest assured that we will continue to optimize our facilities and service. We do look forward to welcoming you back in the not too distant future. Yours sincerely,The ManagementHarbour Plaza Metropolis
Mizzyy
Superior Room
Stayed in Jan 2025
Couples
1 review
4.0/5
Very Good
Posted on Feb 11, 2025
I liked the location. the hotel is located in Hunghom station, which is within easy reach to Central and Tsim Sha Tsui. (both are major tourist destinations). As for amenities, the service could have been better. Shampoo was not refilled in my room, and guests need to buy tooth brushes and shaving kits at front desk, if necessary.
Response from Property: Dear Guest,Thank you for taking the time to share your comments.Rest assured that we have shared your comments with the concerned department head for further improvement.We look forward to welcoming you back in a not so distant future.Yours sincerely,The ManagementHarbour Plaza Metropolis
Thriving JJ
Superior Queen Room
Stayed in Dec 2024
Business travelers
38 review
4.0/5
Very Good
Posted on Feb 25, 2025
Nicer harbour view and spacial room. It always makes me comfortable,it might be a better choice when visiting Hong hum area in Hong Kong
Response from Property: Dear Guest,Thank you for your support. Please rest assured that we will continue to optimize our facilities and service. We do look forward to welcoming you back in the not too distant future. Yours sincerely,The ManagementHarbour Plaza Metropolis
Guest User
Superior Room
Stayed in Dec 2024
Solo travelers
1 review
4.7/5
Amazing
Posted on Jan 21, 2025
Amazing! Room is big and spacious, clean tidy room with good views of harbour. Service at the front desk is also very nice
Response from Property: Dear Guest,Thank you for your support. Please rest assured that we will continue to optimize our facilities and service. We do look forward to welcoming you back in the not too distant future. Yours sincerely,The ManagementHarbour Plaza Metropolis
Reuben Suvinash
Superior Room
Stayed in Dec 2024
Family
94 review
4.0/5
Very Good
Posted on Jan 16, 2025
Location is excellent. Room was clean and new. Overall pleasant stay. Only problem was the check-in queue was too long had to wait very long for check-in process. Hotel charges for amenities such as toothbrush, comb and bottled water too.
Response from Property: Dear Guest,Thank you for taking the time to share your comments.In response to implementation of “Regulation of Disposable Plastic Products” by the Hong Kong Government, and also support environmental protection efforts, hotel shall no longer provide single-use plastic amenities in guest room starting from 22 April 2024.We look forward to welcoming you back in a not so distant future.Yours sincerely,The ManagementHarbour Plaza Metropolis
Anonymous User
Superior Room
Stayed in Dec 2024
Family
1 review
4.7/5
Amazing
Posted on Jan 10, 2025
Used to live in this hotel for its very good location and great breakfast, although the quality of the breakfast seems not as good as before. But I still enjoy the stay here.
Response from Property: Dear Guest,Thank you for your support. Please rest assured that we will continue to optimize our facilities and service. We do look forward to welcoming you back in the not too distant future. Yours sincerely,The ManagementHarbour Plaza Metropolis
accw6688
Superior Queen Room
Stayed in Dec 2024
Business travelers
30 review
4.0/5
Very Good
Posted on Jan 20, 2025
good location if you not going to Town area. Taxi is less and some time have to q up a long time.
Response from Property: Dear Guest,Thank you for your support. Please rest assured that we will continue to optimize our facilities and service. We do look forward to welcoming you back in the not too distant future. Yours sincerely,The ManagementHarbour Plaza Metropolis
Jurgen88
Superior Queen Room
Stayed in Nov 2024
Couples
16 review
4.0/5
Very Good
Posted on Dec 30, 2024
Nice hotel that's clean and convenient to Honghom station. Has courtesy bus every 30 min into town. Service friendly but at 3pm reception is really overloaded with people trying to check-in. This was most annoying having to wait in a que for a time. Otherwise a nice stay in HK.
Response from Property: Dear Guest,Thank you for taking the time to share your comments.Please accept our apologies for not meeting your expectations.Rest assured that we have shared your comments with the concerned department head for further improvement.We look forward to welcoming you back in a not so distant future.Yours sincerely,The ManagementHarbour Plaza Metropolis