To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.6
Cleanliness4.8
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All reviews(189)
Positive reviews(187)
Reviews with photos/video(38)
Delicious breakfast(22)
Large rooms(16)
Well decorated(15)
Convenient for shopping(11)
Perfect for kids(9)
Well designed(9)
Close to metro(9)
Great swimming pool(7)
Negative reviews(2)
Kimmie k
King Room
Stayed in Jan 2025
Couples
2 review
4.7/5
Amazing
Posted on Feb 14, 2025
Beautiful room design after the renovation,clean and perfect setting up.
love the vanity area and the amenities, Balmain products are just amazing!
We had lunch at Pete’S place The food itself was fantastic and the service attentive.
We would wholeheartedly recommend Pete’s Place and look forward to dining there again.
We ordered in room dining as well,it’s so fast, the thai guy who served us really professional and showed deep experience,the food was delicious too!
Went to straits kitchen for breakfast buffet but not much option like any other hotel in sg,1 highlighted was the chicken rendang,I enjoyed it.
I did buy some cake from The shop,and they are really delicious,the Filipino lady are very accomodating and helpful.
Overall we had a wonderful experience staying with Grand Hyatt hotel except my checking out process.
6/10
Anonymous User
King Room
Stayed in Oct 2024
Family
13 review
5.0/5
Outstanding
Posted on Dec 1, 2024
+: Newly Renovated. Unique large daybed design. TV is huge and very sharp. Provided rich cake and bed swan decor for celebration. Great location.
-: Room design makes Room feel tight. Limited number of larger rooms for upgrade. Next tier of larger garden rooms are located on first floor without view.
SJ87
King Room
Stayed in Oct 2024
Family
11 review
4.5/5
Great
Posted on Nov 18, 2024
Good location with well renovated room. Daybed in the room is comfortable.
Pools and gym are of good sizes.
Breakfast has wide variety and local delights are delicious!
Hariprasanthx
King Room
Stayed in Sep 2024
Couples
4 review
5.0/5
Outstanding
Posted on Oct 28, 2024
I recently had the pleasure of staying at the Grand Hyatt Singapore, and it was an exceptional experience from start to finish. The hotel is ideally located in the heart of Orchard Road, making it convenient for shopping, dining, and exploring the vibrant city. Upon arrival, I was impressed by the modern and elegant lobby, which set the tone for my stay. The check-in process was smooth and efficient, with friendly staff who were eager to assist.
My room was spacious and beautifully appointed, featuring a comfortable bed, a well-equipped work area, and a luxurious bathroom with high-quality amenities. The view from my window was a delightful bonus, overlooking the lush gardens.
One of the highlights of my stay was the hotel's dining options. The breakfast buffet was a feast, offering a wide array of international cuisines. I also enjoyed dinner at the specialty restaurant, where the food was both innovative and delicious.
The hotel’s facilities, including the pool and fitness center, were well-maintained and provided a great way to relax and unwind. The spa services were a perfect way to rejuvenate after a day of exploring.
Overall, my experience at the Grand Hyatt Singapore was outstanding. The combination of excellent service, luxurious accommodations, and prime location makes it a top choice for anyone visiting the city. I would highly recommend it to both business and leisure travelers.
Blue.Impiana
King Room
Stayed in Jul 2024
Family
52 review
4.7/5
Amazing
Posted on Aug 30, 2024
Great staycation for 1 night. Damai spa is not open yet but everything else is perfect. Also our room does not have a bathtub but the shower is perfect.
6/14
Lee
King Room
Stayed in Dec 2024
Couples
5 review
5.0/5
Outstanding
Posted on Feb 3, 2025
Rooms were well designed and spacious, breakfast was amazing with huge variety of different selections. Tv had chrome cast with huge LCD screen
hao
King Room
Stayed in Dec 2024
Family
3 review
5.0/5
Outstanding
Posted on Jan 16, 2025
Delicious buffet breakfast, room was spacious and clean, staff were amazing as well. Only downside was the water pressure for the rainshower was too low so it wasn't as enjoyable as i wish it'd be.
M. Yip SG
King Room
Stayed in Dec 2024
Solo travelers
10 review
4.7/5
Amazing
Posted on Jan 18, 2025
Expensive but worth the ultra luxe experience. Refurbished lobby and public spaces, excellent spacious rooms. Great location at Orchard Road, walking distance to Orchard MRT
Anonymous User
King Room
Stayed in Oct 2024
Family
3 review
5.0/5
Outstanding
Posted on Nov 30, 2024
First time here and brought my family for a short staycation. Overall very friendly staffs, neat facilities and very clean room. Will consider coming back!
Linda
King Room
Stayed in Nov 2024
Family
3 review
4.2/5
Very Good
Posted on Dec 25, 2024
Service is very good. Check-in is fast. The staff are friendly and approachable.
Hong wee Chee
Twin Room
Stayed in Sep 2024
Couples
29 review
5.0/5
Outstanding
Posted on Nov 4, 2024
Very nice place as it was newly renovated everything is clean. Shopping & food area the around was super nice
Gavira
King Room
Stayed in Aug 2024
Travel with friends
1 review
4.5/5
Great
Posted on Oct 24, 2024
Very spacious room, extremely clean, great location, complete amenities, but just not-so-great service by the staff. Maybe just bcos of insufficient service training. But overall a great stay
CKYNKS
King Room
Stayed in Aug 2024
Couples
13 review
3.5/5
Posted on Sep 10, 2024
The hotel is newly renovated which is nice on the outside. However the service lacks of Grand Hyatt standard
We understand that the staffs are newly hired and definitely need longer time to be trained
CHULANLAN
King Room
Stayed in Jul 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Aug 15, 2024
The service was superb even though the check-in processing time was very long.