Best Western Plus Waltham Boston Reviews

The breakfast is the best. Room size is big. Gym is new. No laundry. The bathroom door is broken

Kudos to Sam, the desk manager. I arrived very late that evening and he found all the options available for a late dinner, when all the restaurants are usually closed. He has been a tremendous support: his attention to me definitely reinforced the image I could have of the hotel and the Best Western brand. By the way the swimming pool and the pancake machine are pretty cool.

One day, it wasn't even cleaned. There was a problem with the bathtub drain, so I told her, and she let me shower in another room, which was nice... But I waited for my room key for over 30 minutes (I called twice and went to the front desk once, but no one was there). When I called the third time, she apologized and said she forgot...

Terrible there were cockroaches in the bed and the receptionist was very rude I had to leave a day before my check out date

The room is large, but the mattress is too high, and the sofa is old and dirty, so I dare not sit on it. The room has a balcony, but it is useless in winter. The air conditioner is very loud and cannot be turned on when sleeping. Pros: The gym is good with complete equipment; breakfast is rich in variety. Cons: The attitude of the front desk staff is average After staying for a few days, I found that my body was swollen, red and itchy, as if it was caused by mosquito bites, so I dare not stay there anymore. Although there is no evidence that it is the hotel's problem, I stayed there for nearly ten days and did not stay anywhere else.

Please book again next time.

Very very good hotel, the best one in our 10 day trip to the United States.

The overall is not bad, the room has two free bottles of water, a microwave, a hair dryer, and an iron. It was early in the morning when we arrived, and the check-in was relatively smooth. The breakfast was not bad, pure Western style, various iced juice drinks, free coffee and hot chocolate, and I found out after drinking cold water, haha.

Nice experience

The experience of this hotel is very bad. They do not clean the room during my stay. If cleaning is needed, you need to make an appointment one day in advance, otherwise cleaning service will not be provided. The exhaust fan in the bathroom didn't work, the shower curtain smelled like sweat, and the shower faucet was too tight for women to pull out. It was very difficult to use. To change towels, you must go to the front desk to get them. There is no paper or pen in the room, and the air conditioner is very noisy.

The service at the front desk is friendly, the hotel is strategically located, just next to the expressway, and there is a large parking lot. The room we booked has a balcony, and the nearby floors are not high outside, and we can enjoy the sunset view. The airtight sound insulation effect is good, and it is not affected by the sound of traffic. There is a swimming pool, suitable for children to play in the water; there is breakfast, mainly cold meals, which are relatively simple; there is a gym, which children like. There is an American restaurant on the first floor, which tastes good and has a large amount of food. Small downside is a little bit of old smell in the hallway, maybe because of the age of the facilities, it's acceptable.

Good value for money hotel

Great breakfast, clean room

nice hotel