12th Mile, Jalan Pantai, Si Rusa, Negeri Sembilan, 71250, MalaysiaView Hotel Details
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Lexis Hibiscus Port Dickson Guest Reviews
4.4/5
Very Good
393 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.3
Service4.5
Cleanliness4.3
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All reviews(393)
Positive reviews(372)
Reviews with photos/video(183)
Awesome stay(149)
Great swimming pool(38)
Delicious breakfast(36)
Nice sea view(22)
Perfect for families(21)
Large rooms(13)
Strange smell in room(7)
Offers pick-up/drop-offs(5)
Negative reviews(21)
Guest User
Sky Pool Villa
Stayed in Nov 2024
Couples
2 review
4.7/5
Amazing
Posted on Nov 10, 2024
Bought this through Trip.com which for some reason, was much cheaper than another booking platform A.
Really enjoyed ourselves at this hotel. Fantastic huge room at the tower with lovely bathtub, twin showers and twin vanity basins. Private swimming pool was enough for a dip only but exhilarating to view out onto the water chalets below and the sea. The steam room worked but can be too hot if you sit just above the steam outlet. Enough power points all over the room for your chargers, 4 drinking water bottles provided
The downside unfortunately, was the noisy aircon. It was quite loud even though we set the fan to the lowest. The other reason was the next room had a big group who were jumping in and out of their pool and shouting very loudly, which isn't the hotel's fault.
Breakfast area was big enough for the huge number of guests. There were many foreign tourists on tour groups but a big section of the outdoor area need not be opened up. We came early, chose a table outdoor next to the children swimming pool. The waiter team was super efficient, clearing up used plates, bringing fruits and tea when you require. Thank you Jerriel, Ardian, Tegar and Owto.
The beach had a few other outdoor sport facilities and was very empty since it was a weekday.
Sufficient car parking is on the ground level as well as the multi-storey carpark. There doesn't seem to be a direct connection to the hotel lobby and would require you to walk out on the driveway to the main entrance.
Visit the 13th floor pub for a lovely night view. Kids playroom, spa, gym on 2nd floor close early. The Lighthouse sits out into the sea but seems to be under utilised unfortunately.
The tower rooms seem to be a better deal. Many of the water chalets face each other, or the tower block, walkways etc so you won't get the privacy you want as we could look down into the chalet below. You can't be assured that you would get a chalet that faces the sea if you booked one unless you top-up for one with seaview.
Apart from the hotel rates and minus points above, we would recommend to stay here, at least once to enjoy a 5-star hotel experience. And look forward the their second phase that has started reclamation works
6/16
Response from Property: Dear Sir / Madam,Salam Sejahtera and warm greetings from Lexis Hibiscus Port Dickson!Thank you for the detailed review of your recent experience with us, we have also shared your comment with the team as well. Glad to see that you enjoyed the stay and appreciate the recommendation to others.Please feel free to reach out to us should you require further assistance. We look forward to seeing you again in future.Sincerely,The Management of Lexis Hibiscus Port Dickson
Chai Peng
Executive Pool Villa
Stayed in Dec 2024
Family
5 review
4.2/5
Very Good
Posted on Dec 13, 2024
Good service especially the buggy that sent us to our room from the main building.And a personal pool.
Anonymous User
Executive Pool Villa
Stayed in Dec 2024
Family
2 review
5.0/5
Outstanding
Posted on Dec 12, 2024
Servis was good but only when waiting buggy it take 10 min to came our our room.
Food sooooo good, variety choice from malay chiness, indian food.
Response from Property: Dear Sir / Madam,Salam Sejahtera and warm greetings from Lexis Hibiscus Port Dickson!Thank you for the review of your recent experience with us and please feel free to reach out to us should you require further assistance. We look forward to seeing you again in future.Sincerely,The Management of Lexis Hibiscus Port Dickson
Guest User
Sky Pool Villa
Stayed in Nov 2024
Couples
1 review
5.0/5
Outstanding
Posted on Nov 26, 2024
Very good service from the staff, always smile and greeting. Had a really good staycation.
Response from Property: Dear Sir / Madam,Salam Sejahtera and warm greetings from Lexis Hibiscus Port Dickson!Thank you for the kind review of your recent experience with us, good to see that you had a good staycation.Please feel free to reach out to us should you require further assistance. We look forward to seeing you again in future.Sincerely,The Management of Lexis Hibiscus Port Dickson
Anonymous User
Executive Pool Villa
Stayed in Nov 2024
Family
1 review
4.5/5
Great
Posted on Nov 4, 2024
We love the spacious king size beds, and happy with food. The access to the terminal building is a bit troublesome and we ended up walking to and fro because buggy can take awhile during the peak time-check in and check out. Advising everyone to travel light or use luguge with wheels cause its easier to drag. The hot water supply is also a bit weird, it gets too hot and its hard to adjust.
Other wise, all are superb and look forward to come back.
Response from Property: Dear Sir / Madam,Salam Sejahtera and warm greetings from Lexis Hibiscus Port Dickson!Thank you for the review of your recent experience with us, apologize on the delay of the buggy service as it will take slightly longer be during holidays and weekends, appreciate your kind understanding and patient.Please feel free to reach out to us should you require further assistance. We look forward to seeing you again in future.Sincerely,The Management of Lexis Hibiscus Port Dickson
Mrs.Z
Executive Pool Villa
Stayed in Nov 2024
Family
26 review
5.0/5
Outstanding
Posted on Nov 2, 2024
This is my 5th times come to this hotel... Really comfortable from start to c.in until c.out... Stunning view, spacious room, variety and delicious food and the friendly of staffs. Love the fire show.. amazing. Highly recommended to friends and families.
Response from Property: Dear Irah,Salam Sejahtera and warm greetings from Lexis Hibiscus Port Dickson!Welcome back and appreciate the great support. The feedback will definitely motivate them to strive further to enhance the service.Please feel free to reach out to us should you require further assistance. We look forward to seeing you again in future.Sincerely,The Management of Lexis Hibiscus Port Dickson
Syahmi87
Sky Pool Villa
Stayed in Oct 2024
Family
13 review
5.0/5
Outstanding
Posted on Oct 8, 2024
Such a great pleasure staying here The best 5 star hotel with private swimming pool, upon check-in they have great hospitality and i was able to enter my room as early 2.30pm instead 3pm. The room was spacious with seperated bathroom and the view was superb. 2 queens bed is more than enough for my litte family 2 adults and 2 toddler. For the breakfast was a little bit disappointing because of flies hope they will managed this issue. Overall im so satisfied and this is my 4th staying here. Will come back for next time.
6/10
Response from Property: Dear Syami87,Salam Sejahtera and warm greetings from Lexis Hibiscus Port Dickson!Welcome back and thank you for the kind support. House flies movement in Port Dickson is seasonal and subject to scheduled fertilization program of palm trees plantations and a chicken farm nearby. This is the major challenges which face by all hotel and restaurant operators in Port Dickson. We always strive our best and work with our pest control specialist for the better technique to control the flies. We sincerely apologize for the unpleasant experience which you have encountered during your stay.Please feel free to contact us should you require for further assistance.Kind regards,The Management of Lexis Hibiscus Port Dickson
Candice
Executive Pool Villa
Stayed in Nov 2024
Family
2 review
5.0/5
Outstanding
Posted on Nov 30, 2024
Awesome stay. great place great service. everything is great.
Response from Property: Dear Candice,Salam Sejahtera and warm greetings from Lexis Hibiscus Port Dickson!Thank you for the kind review of your recent experience with us, glad to know that you had an awesome stay, we have also shared your comment with the team as well. Please feel free to reach out to us should you require further assistance. We look forward to seeing you again in future.Sincerely,The Management of Lexis Hibiscus Port Dickson
Anonymous User
Executive Pool Villa
Stayed in Sep 2024
Family
8 review
5.0/5
Outstanding
Posted on Oct 2, 2024
Awesome place with great amenities. Highly recommended if you need a short relaxing getaway! I will definitely return again!
Response from Property: Dear Sir / Madam,Salam Sejahtera and warm greetings from Lexis Hibiscus Port Dickson!Thank you for the kind review of your recent experience with us, glad to know that you had a relaxing stay and we look forward to seeing you again in future.Sincerely,The Management of Lexis Hibiscus Port Dickson
weijiana
Executive Pool Villa
Stayed in Sep 2024
Couples
9 review
5.0/5
Outstanding
Posted on Sep 22, 2024
Room was a little dated but overall stay was good. Private pool was good and buggy service was great.
Response from Property: Dear Weijiana,Salam Sejahtera and warm greetings from Lexis Hibiscus Port Dickson!Thank you for the review of your recent experience with us.Please feel free to reach out to us should you require further assistance. We look forward to seeing you again in future.Sincerely,The Management of Lexis Hibiscus Port Dickson
Guest User
Executive Pool Villa
Stayed in Aug 2024
Family
5 review
4.7/5
Amazing
Posted on Aug 24, 2024
Good service at the Check-in counter and also the room service staff. Further more, the food delivery service is excellent, specially in the heavy rainning days.
Response from Property: Dear Sir / Madam,Salam Sejahtera and warm greetings from Lexis Hibiscus Port Dickson!Thank you for the review of your recent experience with us, we have also shared your comment with the team as well. Trust you had a great stay.Please feel free to reach out to us should you require further assistance. We look forward to seeing you again in future.Sincerely,The Management of Lexis Hibiscus Port Dickson
zhen211
Premium Pool Villa
Stayed in Aug 2024
Family
2 review
4.0/5
Very Good
Posted on Aug 14, 2024
Great service and nice hotel. Bed is comfy and cleanliness of room is alright given that the hotel is not new. overall is a nice short stay, surrounding doesn't have much to venture, mostly staying inside the resort to chill and relax.
Response from Property: Dear Zhen211,Salam Sejahtera and warm greetings from Lexis Hibiscus Port Dickson!Thank you for the review of your recent experience with us, we have also shared your comment with the team as well. Please feel free to reach out to us should you require further assistance. We look forward to seeing you again in future.Sincerely,The Management of Lexis Hibiscus Port Dickson
Shahrul
Executive Pool Villa
Stayed in Dec 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 8, 2024
All i can say is excellent
Response from Property: Dear Shahrul,Salam Sejahtera and warm greetings from Lexis Hibiscus Port Dickson!Thank you for the review of your recent experience with us and please feel free to reach out to us should you require further assistance. We look forward to seeing you again in future.Sincerely,The Management of Lexis Hibiscus Port Dickson
Berniceg
Sky Pool Villa
Stayed in Jul 2024
Family
3 review
4.0/5
Very Good
Posted on Sep 18, 2024
Kid playground very small, facility just okay.. food for buffet no refill when request the staff ask us take the food inside the restaurant…
Response from Property: Dear Berniceg,Salam sejahtera and warm greetings from Lexis Hibiscus Port Dickson!Thank you for choosing Lexis Hibiscus as your preferred accommodation in Port Dickson. We truly appreciate for your feedback of your recent stay pertaining to the food refill, this feedback has been highlighted and addressed to restaurant team for rectification. Please accept our sincerest apologies and any inconvenience caused during the visit is very much regretted.Please do not hesitate to reach out to us should you require further assistance.Kind regards,The Management of Lexis Hibiscus Port Dickson
Guest User
Executive Pool Villa
Stayed in Sep 2024
Family
1 review
4.2/5
Very Good
Posted on Sep 29, 2024
service mmg the best and ofcos bilik mmg cantik
Response from Property: Dear Sir / Madam,Salam Sejahtera and warm greetings from Lexis Hibiscus Port Dickson!Thank you for the kind review of your recent experience with us, happy to see you like the room and enjoyed the service, we have also shared your comment with the team as well. Please feel free to reach out to us should you require further assistance. We look forward to seeing you again in future.Sincerely,The Management of Lexis Hibiscus Port Dickson