Infinito Hotel and Spa Reviews

The best resort I stayed in Japan, spacial thank you to the stuff at the front desk who had been super kind and helpful. The hot spring which overlooks the ocean is stunning, highly recommended!

Modern, great hospitality and nice food! Must reserve one night with two meals. Hot springs is excellent!!

One of the best place to enjoy Full of Rest with Onsen… also provided Top quality of service by staffs in there~

very nice view for the onsen, all the staffs are very nice and helpful, spacious guestroom

A quiet and peaceful onsen hotel. A very nice Italian style dinner.

Excellent hotel. Excellent view.

The hotel is on the top of a mountain, and most of the guests are locals. It is quiet and refreshing, with star-level service and natural hot springs, which is very suitable for a holiday. Enjoy the Pacific Ocean in the boundless hot spring pool, and the view is wide and refreshing. Booked a night and two meals. The Japanese-style room looks larger than the actual size, and the meals are also exquisite, very "Japanese"

The hotel environment is very good, the service is also good, there is a Chinese front desk. If you book in advance, the hotel will send a car to the train station to pick you up. This hotel is on the mountain, suitable for staying for a few days, and it is not very convenient to travel. There is a small road down to the beach for about 20 minutes. It takes about 15 minutes to walk to the Sandan Wall. Both mountain roads require a certain amount of physical strength. Of course, the hotel will also have a car to take you to the seafood market.

The hotel is on the mountain, very far from the bus station. I told the arrival time to the Ctrip customer service the day before and made an appointment. When I arrived, I saw the driver holding a sign to pick me up. The driver's etiquette was lacking compared to good hot spring hotels. Check-in was a bit chaotic. After completing the formalities and being sent to the room, you had to wait in the lobby bar for a while. No one connected, and the staff did not take the initiative to send fruit vinegar. There was nothing free in the lobby bar, not even simple things like tea and coffee. A lady who knew Chinese took me to the room, but did not check the yukata. Only one coat was men's color, which I found out from the staff of the previous hot spring hotel. The room has a sea view and faces the sea, while the other Japanese style rooms have a garden view on the other side. There are two types of rooms, one with a balcony of 41 square meters and the other with a balcony room that is smaller. The hot spring is very good, but there are very few people. The biggest problem with this hotel is that the food is too simple and unpalatable. I booked a one-night stay with two meals, and an Italian meal for dinner. This meal was so bad and perfunctory, as if they couldn't afford a chef. Many of them were semi-finished products, and the taste of the pasta was the same as the seasoning packet I bought. The dessert was even finished cakes, and even biscuits were served, which was terrible. When the meal was served, someone introduced it and someone put it down and left. I didn't want to take pictures at all. The breakfast was self-service, with few items and poor quality. The meat was very salty. The second problem was that the transportation was very inconvenient and it had to rely on taxis. It was also far from the beach. In short, don't look at the previous good reviews. The management is completely offline now. It's not a hotel worth staying in. The style of Izu Kogen Kamenoi Hotel is similar to it. Whether it's the uniforms, etiquette, or catering level of the staff, it's a hundred times better than this one. I wanted to cancel it too late and it was really bad to stay. This hotel is very divided. Some are very good, and some are very bad. I gave a bottle of water and a bag of skin care samples when I left.

I can only say that you should not go to the hotel that you have seen many times on Xiaohongshu. The room is still clean. I chose a sea view room, and the scenery is also good, but the service of this hotel can be said to be non-existent. The hotel is located on the top of the mountain and there is no bus stop nearby. The hotel's own shuttle bus only has a 10-seater Van, so if you don't make an appointment with the hotel early, you can't get a seat at all. And the taxi reservation also needs to be made more than an hour in advance, which is too inconvenient.

The service is very good. There are Chinese-speaking staff, and it is easy to book a car in advance. After learning that I didn't catch the shuttle bus from the beach to the hotel at 16:30, the front desk staff, Ancai Muliang, specially asked a Chinese-speaking colleague to call me and ask the hotel to send a car to pick me up at the beach again. I was very touched. The hotel is very new and clean, the room has no odor, the view is great, the bedding is comfortable, and the dinner and breakfast are also rich and delicious. Japanese Kaiseki cuisine "Ya": Although it is a set meal, the portion is very large. You can wear the bathrobe in the room to enjoy the Japanese dinner, which is quite atmospheric.

Unbeatable sea view, you can walk to the surrounding attractions, and the environment along the way is also very good. The hotel includes two meals, especially the dinner is great. It takes some time to adapt to the tatami soft bed

Normal, it's really average. As the most expensive hotel in the past few days, it didn't give us the feeling of being very bright. The facilities are not too new, and some insects were seen crawling in the corridor of the hotel. The Italian food is also very average. Some dishes are a bit hard to describe and are not recommended. The best ones are shown in the picture. The hotel can overlook Shiraharahama, and you can get up in the morning to watch the sunrise. There is a piano in the lobby for tourists to play. The sound of this piano is very good. It is recommended for talented friends to try it! Some of the layouts in the lobby are still quite beautiful, which is worth affirming.

Here is some reference for you. The hotel is halfway up the mountain. There is a pick-up service for both the coming and going, but you need to make an appointment in advance. Ctrip customer service can communicate with the staff on your behalf. The efficiency is quite high. During the stay, the hotel has a shuttle bus designated point (some attractions and stations) pick-up service, but there is a timetable. It is also confirmed with the hotel front desk one day in advance. Only one service is provided on the day of check-out. One day we set off very early and the hotel did not help us book a taxi. The distance between the hotel and Shirahama Station is about RMB 130 by taxi, which is very expensive. If you take the bus, it will take about 20 minutes to walk from the hotel to the station, which will be very tiring. And remember to know the timetable in advance for any transportation. One night and two meals. The hotel buffet breakfast is good, but the dinner is average. One Japanese and one Italian. If you insist, the Japanese food is relatively delicious. Everyone prepares some food. The hot spring has an open-air pool. The sea and the sky are connected. The view is very good. You can soak naked and you can't take pictures. An older uncle at the front desk has a good service attitude. The other slightly younger middle-aged man is more indifferent. Japanese and English can be communicated, but no one knows Chinese. But now there are translators, plus simple Japanese and gestures, and you can still communicate.