Shan Shui Trends Hotels in Shenzhen

Because the room type we booked was out of stock, the customer service guy helped me upgrade the room. I was very happy. When I got to the room, I liked the room type very much. The only drawback was the air-conditioning and toilet exhaust. After two hours in the room, the air-conditioning maintained at 28.6. I couldn't contact customer service on the room landline, so I could only call with my cell phone. Customer service found the room staff, who said that I had adjusted the air conditioner too low and it couldn't work, so they helped me adjust it. Half an hour later, two engineers (who were very good and paid attention to my feedback) came to the room to observe, saying that it was because of the setting sun, and asked me to draw all the curtains in the room, which I did. From night to morning, the air conditioner temperature was between 27-26.6. Sleeping on this mattress, this temperature was actually very stuffy. I hope you can follow up. The customer service and staff are also very positive. That's all.

Stayed 5 nights for business trip. Hotel felt ages but doing upgrading renovation now. Room were big with 1double bed & 2 single bed. Shower room came with 2 washing basin. All staffs were friendly & helpful! Especially the front desk personnel were all doing a great job! Breakfast just average if possible can skip. Hotel location just behind the electronic market with subway just stone thrown away! Definitely will stay again!