Ramada Hotels in Shenzhen

Friendly staff (yan yang) at the check in counter. Clean place and comfortable environment. Rooms were huge and clean. They given us early check in despite their check in time is at 2pm. Facilities were wonderful and complete.

The hotel is old and overpriced. We booked a large room. It was full of mold, smelled like cigarettes and dirty. They took us to another room down the hall. It was dirty and full of black mold, too. Finally we went to an “updated” room that was much smaller than what we booked. It did not have carpet and was a bit cleaner but there was still mold all in the shower and bathroom. All the rooms need a deep cleaning with bleach. Breakfast was fine. There is no pool. It looks like the pool hasn’t been used in a long time. They only positive was the service from the front desk. They really tried their best, unfortunately the pictures online are Not the reality. I would NOT stay here again.