Hotels in Bao'an Central District and Qianhai, Shenzhen

This is an excellent five-star hotel, offering fantastic value for money. The ambiance is superb, it's spotlessly clean, and provides a quiet retreat despite its central location. The bedding is extremely comfortable, and the breakfast spread is incredibly generous. The large, floor-to-ceiling windows offer stunning views. Plus, on the 14th floor, there are self-service laundry facilities, a gym, and a game room.

The room was bright and clean, offering superb value for money. The location is also quite good; you can get anywhere easily by public transport. There's an abundance of food options right downstairs, which is incredibly convenient. I highly recommend a nearby dessert shop called Tang Xu – their desserts are absolutely delicious! 👍

This was my first time in Shenzhen, and I absolutely loved this hotel. The room was spotless, and the location was fantastic, right in the business district. Tianbao Brothers is just across the street downstairs, and Qianhai One City is only a five-minute walk away. The lady at the front desk was incredibly friendly and helpful throughout our entire stay. She showed us to our room, recommended nearby coastal parks for an evening stroll, and even lent me a charger when mine broke. When my feet got blisters from walking around, she immediately provided band-aids. Her service was truly exceptional and so thoughtful. I'll definitely be back next time! 😊

Nice location with nearby train station and night market. Room all clean and come with AI service, for sure will book the same hotel for my next ShenZhen visit 🙂👍🏻

Heartful thank you to Oscar Dear Management of St. Regis I am writing to express my sincere gratitude for the exceptional service provided during my recent stay at your hotel. Specifically, I would like to commend Oscar from the front desk for his outstanding professionalism, attentiveness, and genuine commitment to ensuring a memorable guest experience. Upon check-in, Oscar greeted me with warmth and efficiency, setting a positive tone for my stay. During check-out, he took the time to kindly ask about my experience and listened attentively to my feedback. When I mentioned a minor issue, he promptly addressed it with great care and resolution. Additionally, his thoughtful gesture of presenting a teddy bear as a gift truly touched me and significantly enhanced my overall impression of the hotel. While my stay was mostly pleasant, there were two minor incidents that could have impacted my experience. First, there was a misunderstanding with the concierge team regarding courier delivery services. Fortunately, the butler quickly stepped in, understood my needs, and made an exception to assist me. She also patiently explained the reasons behind the policy, doing so in such a polite and comforting manner that I truly appreciated. Secondly, there were no universal sockets compatible with UK plugs, my laptop ran out of battery but I had to reply an email via that laptop. I contacted the butler for a converter, after over 10 minutes, one was provided but no way to plug to the wall socket. I called the butler again, then it took nearly an hour for the housekeeping team to find a suitable power strip. I acknowledge that, as a guest, I should have been better prepared, and I understand that such situations can sometimes be beyond the hotel’s immediate control. Or maybe my expectation to the butler team is far over. Despite these small setbacks, Oscar’s efforts during check-out completely eased my frustrations and left a lasting positive impression. His dedication to guest satisfaction is truly commendable, and I believe he is a valuable asset to your team. I hope this feedback reaches the appropriate channels and that Oscar receives the recognition he deserves. Thank you once again for a wonderful stay, and I look forward to returning to the St. Regis in the future.

Although it's more of a business hotel, we stayed with our kids this time, primarily due to their excellent swimming facilities. The front desk staff, as often noted online, were indeed quite reserved and didn't smile much. Perhaps that's due to the hotel's business-centric focus? Being a Marriott member, I was granted a late check-out until 2 PM, which was a nice perk. The swimming pool was excellent, as expected. Despite the 1.35-meter depth, the lanes were long enough for a comfortable swim. The gym was also quite impressive, fully equipped with everything you'd need. The buffet dinner deserves a special mention; the ingredients were high quality, and they were generous with premium cuts and main dishes. The 5J ham was plentiful and free-flowing, the culinary team was highly professional, and the service was attentive and proactive. Overall, a huge thumbs up! The JW standard truly shines through.

A friend booked a room for a business trip! Overall it's OK, about 10 minutes walk to Fanshe subway station, the hotel is clean! It's really rare to have such a cost-effective hotel in this area of ​​Shenzhen! Good reviews

Not worth 5 star. Hotel not worth money we paid. … lot of amenities missing in room. Very bad pool used as school for teaching swimming. Can not even relax from noise of teacher and kids who was swimming missing chairs around pool and sun bed. Breakfast 120 rmb not worth even 20 rmb was nothing to eat only Chinese food Reception desk small and staff not talk English bathroom. Very small can not even be 2 people inside and most funny 5 star hotel asking to pay for phone charger lol

Stepping into the room, I was immediately struck by the bright yet soft natural light streaming in, as the curtains were already drawn open. A delightful touch was the charming towel art placed on the bed, which instantly put a smile on my face. Upon my return in the evening, I found the turndown service flawlessly executed: slippers neatly arranged by the bed, and even the air conditioning thoughtfully set to a perfectly comfortable temperature. It truly felt as if the hotel staff could anticipate my every need, perfecting every single detail with remarkable precision and care. How could such a meticulously curated and attentive stay not leave a lasting, unforgettable impression? This hotel will undoubtedly be my top choice for all future business and leisure trips!

I was pleasantly surprised with his hotel. I was a little skeptical at first, given the high ratings yet very cheap price (38$ when I booked), however, I was pleasantly proven wrong! The hotel had such an amazing aesthetic. There were an abundance of rooms and the staff super friendly. I had ordered all of my Taobao packages to be delivered to the hotel, and they all made it safely with the front desk persons helping to carry the boxes to my room. The location was very convenient, right next to a metro stop, and less than a seven minute walk to a major mall. 30 minute walk to the Ferris wheel/boardwalk. Some cons, the address took me to the mall first rather than the hotel, so a little difficult to find in the beginning. The picture that is posted of the building itself is a AI rendering, the actual building does not look like that. Although they have plenty of rooms to stay in, they were rather close to each other, and although I requested a non-smoking room and a non-smoking room I did get, because other rooms on the floor (only one floor for the entire hotel) had smoking, the smell seeped into my room. The walls are a little thin, and I could hear people walking in the hallway and some chatter in their rooms. The hotel room itself was very tight, but honestly, I did not mind since I was only there for a few nights Back to pros, the bed was one of the most comfortable beds I have ever slept in. The pillows were fantastic, the mattress was so comfy. I really wanna know where they bought them from. The toilet was super high-tech, and they had a touchscreen room control pad that mitigated the temperature (AC worked great) lights, and anything else in between. That said, overall, I would give it an 8 out of 10 only because the smoke really bothered me and I have allergies so that was not pleasant to enjoy. But it was not the worst experience I have had staying at a hotel that allows smoking.