Hyatt Place Shenzhen Dongmen Reviews

Very spacious and comfy suite room. Also, very close to dongmen main street. Friendly and helpful staff. Good place for shopping, foods and beauty ( manicure). 😆

hotel strategically located, near mrt station & malls.kudos to front desk staff, were quick to extend their help to hail cab at 3am to the airport. The breakfast place is small with limited seats, were seated outside the restaurant to eat at the waiting area. room gets stuffy 🥵at night when its aircond doesn't work, but rectified almost immediately. Bed's comfy but found long strand of hair(not mine)on the comforter 😖😓

A spacious room with a comfortable bed, in a convenient and well-located area. However, all the rooms have a cigarette smell, and the sofa is unsuitable for sleeping as it tends to sink quite a bit.

Hyatt Place Dongmen is an excellent choice for travelers seeking comfort and convenience in Shenzhen. Located in the bustling Dongmen area, it offers easy access to shopping, dining, and public transportation. The hotel is immaculately clean, with well-maintained rooms that are both modern and cozy. Guests consistently praise the attentive and polite staff, who go above and beyond to ensure a pleasant stay. The welcoming atmosphere, combined with a high standard of cleanliness and prime location, makes Hyatt Place Dongmen ideal for both business and leisure travelers. It's a perfect blend of quality service and unbeatable location.

Good location, clean and spacious, friendly staffs. Everything is good.

Great hotel !! Location was perfect, come out and it is Dongmen shopping district. Hotel give me free upgrade as well. Room was really fabulous

This was our second time staying at this hotel. Very convenient cos it is above the train station. We have been upgraded to a bigger room, we like the toilet area best, everything was clean n new. The food during breakfast were not many choices however were fresh n tasty. We will come again.

Good location, near shopping areas. Quite clean and spacious. Staff friendly. Need to improve: 1. Not allow robot/ food delivery up 2. No smart washlet, winter very cold when sit on it 3. Need to change 2 times at lift level (and distance is quite far)

Okay.

The hotel staff are helpful

I recently stayed at Hyatt Place Shenzhen Dongmen from July 8 to July 12, 2024, and I had a fantastic experience. The hotel is situated in an excellent location, surrounded by plenty of dining options and a mall just a short walk away, making it very convenient for both business and leisure activities. The cleanliness of the hotel was impressive; my room was spotless, and the entire property maintained high standards throughout my stay. The staff were incredibly friendly and accommodating, always ready to assist with any requests, which made me feel welcomed. The facilities were top-notch, with my room equipped with everything I needed for a comfortable stay. Additionally, the breakfast offered a delightful variety of options to start the day right. Overall, I had a wonderful time at Hyatt Place Shenzhen Dongmen and would highly recommend it to anyone visiting the area!

I was with my wife and two kids, asked them to make the 2 rooms next to each other or at least a bit near and they just can not do it eventhough my check in time is around 11am, if we come at night then its fine. But they arrange our rooms like in the separate wings side, its just bothering. But the rest is satisfiying .

The location is great with a metro station just below the hotel. There is also a shopping mall below the hotel and great walking street nearby. Room is comfortable and aircon as well as breakfast is great. Highly recommended.

Already stay at this hotel for many times. Good location, good service, nice breakfast, big room