Shenzhen Xilixuan Hotel (Chaguang Subway Station) Reviews
Shenzhen Xilixuan Hotel (Chaguang Subway Station)
No.74 Xili South Road, Nanshan District, Shenzhen, Guangdong, ChinaSee Hotel Details
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1 night
Guest Reviews
9.4/10
Outstanding
1293 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.4
Amenities9.4
Service9.3
Cleanliness9.4
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All reviews(1293)
Positive reviews(1262)
Reviews with photos/video(433)
Easy to get around(123)
Classy environment(87)
Friendly front desk staff(86)
Close to metro(69)
Convenient parking(59)
Well designed(32)
Well decorated(26)
Perfect for business trips(25)
Negative reviews(31)
Anonymous User
Executive Suite With Full House Smart Technology - Fresh Air System
Stayed in Feb 2024
Business travelers
2 review
8.0/10
Very Good
Posted on Mar 14, 2024
Don’t trust what it says about this place. Amenities list is fake. There is no restaurant here, there are no mini bars or even a fridge.. and rooms don’t have conditioner. Also, the front desk staff changes frequently, so you need to be prepared to repeat yourself many times using a translation app if, like me, you are a foreigner and looking for a convenient stop off point! :p HOWEVER the rooms are beautiful and staff can be helpful!
Response from Property: Dear guest. Thank you for choosing our hotel. The hotel has air conditioning. You can dial 0 in your room and contact the staff to help you turn it on. Both air conditioning and heating are available. The front desk position is rotated in three shifts, so there may be different staff members for the three shifts. If you have any questions, you can contact the front desk, and any of our staff is happy to serve you!
Guest User
Leisurely Double Bed Room With Smart Technology - Fresh Air System
Cozy Double Bed Room With Smart Technology - Fresh Air System
Stayed in Aug 2022
Solo travelers
9 review
10.0/10
Outstanding
Posted on Sep 3, 2022
good good
Response from Property: 非常高興從您的留言中得知給您留下如此美好的印象, 希望您未來可以繼續關注西麗萬科雲城芮汐酒店, 並將以後入住時的更多感受和體驗告訴我們, 熱忱期待您的再次光臨!
Xingzouzaihaishangdeshu
Executive Suite With Full House Smart Technology - Fresh Air System
Stayed in Mar 2025
Business travelers
92 review
10.0/10
Outstanding
Posted on Apr 22, 2025
I was on a business trip and found a hotel with a bathtub to have a good rest. The building looked ordinary from the outside, but the interior and room decoration were very warm. The bathtub and supporting facilities were very convenient. The room layout was also reasonable.
Original TextTranslated by Google
6/11
Response from Property: Hello! Thank you for your visit. We sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise. At the same time, we are more motivated to move forward. We hope to have more opportunities to serve you!
Guest User
Boutique Room
Stayed in Mar 2025
Couples
13 review
10.0/10
Outstanding
Posted on Apr 29, 2025
The room with window is very good. I have stayed here many times. It is very close to the subway station and very convenient.
Original TextTranslated by Google
Response from Property: Hello! Thank you for your visit. We sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise. At the same time, we are more motivated to move forward. We hope to have more opportunities to serve you!
Oooh
Smart Room (Double bedS)
Stayed in Mar 2025
Couples
13 review
9.5/10
Amazing
Posted on Apr 20, 2025
Stayed for 3 consecutive nights, there is a subway station directly downstairs, the subway station to the hotel is less than 1 minute to arrive, super convenient and fast! There are lots of food nearby, lots of night markets, Doro Man has, not inferior to Dongmen ~ The nearest shopping mall has Tianhong, if you want to go shopping can go to Wanxiang Tiandi. The experience of staying for 3 nights is good, every day someone will come to clean the room, every time the room cleaned so things will be changed again, the sheets are very clean, will not sleep until the body itch, will come again if there is a chance!
Original TextTranslated by Google
Response from Property: Hello! Thank you for your visit. We sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise. At the same time, we are more motivated to move forward. We hope to have more opportunities to serve you!
Guest User
Smart Room (Double bedS)
Stayed in Jan 2025
Solo travelers
26 review
10.0/10
Outstanding
Posted on Feb 24, 2025
The location is great, right next to the subway station. The view outside the window is beautiful and the room is very comfortable. The receptionist at the front desk was also very enthusiastic. I have always chosen this hotel.
Original TextTranslated by Google
Response from Property: 感謝您對小汐的肯定、讚美和支持。您的五分好評就是我們的燃料,有了燃料就能飛的更遠,更高。芮汐會不斷創新,不斷完善,為奔波在路途中的人兒提供最好最温馨的第四空間。
Anonymous User
Boutique Room
Stayed in Dec 2024
Other
13 review
8.0/10
Very Good
Posted on Jan 25, 2025
It was ok, the bed was comfortable, but the lighting in the room was extremely dim. ……,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!
Guest User
Smart Room (Double bedS)
Stayed in Oct 2024
Solo travelers
4 review
10.0/10
Outstanding
Posted on Nov 3, 2024
The service is very thoughtful and the hygiene is not bad.
Facilities: Complete basic facilities, and there is a laundry room
Hygiene: Good hygiene
Environment: There are many restaurants around, and it is very convenient to go to the subway
Service: The service is very thoughtful, and the room type was upgraded for free
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your support and love for Xiaoxi! Although we are separated by a screen, we can still feel the warmth, just because of your support and affirmation. Continuous pursuit of excellence is our service goal, and doing things with heart and serving with affection is our purpose. When we impress you with high-quality service, it is also the best encouragement for us. We will always be committed to creating a warm and comfortable living environment for our guests, and we look forward to your visit again.
Guest User
Enjoyable Audio-Visual Double Bed Room (100-inch Large Screen + IQiyi Membership) - Fresh Air System
Stayed in Oct 2024
Couples
31 review
5.0/10
Posted on Nov 20, 2024
The Wi-Fi signal in the room is poor and intermittent. The toilet light is not on.
Original TextTranslated by Google
Response from Property: Hello, dear. I am sorry that I failed to receive your full 5-point praise. I am sure Xiaoxi still needs to work harder. We have immediately contacted the engineering department to deal with the problem you reported. The rooms are checked by some managers before they are released. If you have any problems during use, please contact the front desk as soon as possible! The front desk will handle it immediately! Xiaoxi sincerely invites you to stay again and hopes to see Xiaoxi's growth. Xiaoxi thanks you for your support and companionship along the way, and looks forward to seeing you again!
Guest User
Cozy Double Bed Room With Smart Technology - Fresh Air System
Stayed in Dec 2024
Business travelers
3 review
10.0/10
Outstanding
Posted on Jan 18, 2025
I drive a NIO, it’s great! Very comfortable
Original TextTranslated by Google
Response from Property: Hello! Thank you for your visit. We sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are deeply honored to receive your praise. At the same time, we are more motivated to move forward. We hope to have more opportunities to serve you!
Guest User
Boutique Room
Stayed in Sep 2024
Couples
1 review
10.0/10
Outstanding
Posted on Oct 22, 2024
The service of this hotel is really first-class, making people feel very comfortable. The environment is also good, but it has a little smell, but it is acceptable. The hygiene is very good, and I will never be disappointed every time I choose this place. The facilities are also great. Overall, it is a good choice! 👌
Original TextTranslated by Google
Response from Property: Thank you for your visit. We sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are deeply honored to receive your praise. At the same time, we are more motivated to move forward. We hope to have more opportunities to serve you!
Guest User
Enjoyable Audio-Visual Double Bed Room (100-inch Large Screen + IQiyi Membership) - Fresh Air System
Stayed in Sep 2024
Travel with friends
1 review
10.0/10
Outstanding
Posted on Oct 20, 2024
The location of the hotel is easy to find, just by the road. The front desk service is great, and everyone speaks softly. The room is clean and tidy, with complete facilities. The projector is very clear, and it is really nice to watch movies on the big screen
Original TextTranslated by Google
Response from Property: Thank you for your visit. We sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are deeply honored to receive your praise. At the same time, we are more motivated to move forward. We hope to have more opportunities to serve you!
旅遊小姐姐
Leisurely Double Bed Room With Smart Technology - Fresh Air System
Stayed in Feb 2025
Travel with friends
16 review
8.5/10
Very Good
Posted on Apr 7, 2025
The hotel location is OK and easy to find! The front desk clerk has a great attitude! The environmental sanitation is average! There are also restaurants and convenience stores nearby, which is very convenient! Will go again next time!
Original TextTranslated by Google
Response from Property: Hello! Thank you for your visit. We sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise. At the same time, we are more motivated to move forward. We hope to have more opportunities to serve you!
Guest User
Boutique Room
Stayed in Jul 2024
Family
7 review
10.0/10
Outstanding
Posted on Sep 5, 2024
The room is clean and tidy, and the overall environment is good. It is very close to Coast City, and the hotel is located at the subway entrance, which is very convenient. The facilities and equipment are all intelligent and very convenient. The front desk staff has an excellent service attitude. I will book again next time I go to Shenzhen.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your recognition of us. Every need of the guests is the direction we sincerely strive for. We will definitely work harder to create a five-star standard. We look forward to your next trip, and we can create more perfect service for you.