Four Seasons Hotel Apartment (Shenzhen Luohu)

Four Seasons Hotel Apartment (Shenzhen Luohu) Reviews

Four Seasons Hotel Apartment (Shenzhen Luohu)

4907, 49th Floor, Huaxun Center, Bao'an South Road, Luohu District, Shenzhen, Guangdong, ChinaSee Hotel Details
Four Seasons Hotel Apartment (Shenzhen Luohu)
Four Seasons Hotel Apartment (Shenzhen Luohu)Four Seasons Hotel Apartment (Shenzhen Luohu)Four Seasons Hotel Apartment (Shenzhen Luohu)
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1 night

Guest Reviews

8.7/10
383 review
Verified reviews
Location8.7
Amenities8.8
Service8.9
Cleanliness8.6
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All reviews(383)
Positive reviews(362)
Reviews with photos/video(65)
Easy to get around(41)
Classy environment(34)
Many amenities(27)
Loved the view(13)
Friendly front desk staff(13)
Perfect for families(8)
Close to metro(6)
Clean bedding(3)
Negative reviews(21)
SANGHAVI
Deluxe Duplex Room (3 beds)
Stayed in May 2025
Family
1 review
10/10
Outstanding
Posted on Jul 1, 2025
The vacation lovely . The ambience and service was very nice and we had a great time. The staff is very friendly and helpful. The rooms are also very pretty.
Response from Property: 尊敬的賓客:非常感謝您對我們酒店的好評!我們會再接再厲不辜負您的好評!再次感謝您對我們酒店的肯定,期待再次光臨!祝您旅途愉快!
Anim_T
Deluxe Duplex Room (3 beds)
Stayed in Mar 2025
Family
2 review
10/10
Outstanding
Posted on Apr 28, 2025
It's a good area and have nearby places, not a lot of Halal options but we use Didi to go to the Mosque and have nearby Halal restaurants there
Response from Property: 尊敬的賓客:非常感謝您對我們酒店的好評!我們會再接再厲不辜負您的好評,再次感謝您對我們酒店的肯定,期待再次光臨,祝您旅途愉快!
力鄭
Multi-level Deluxe Twin Room
Stayed in Nov 2024
Family
26 review
8.0/10
Very Good
Posted on Dec 26, 2024
We stayed in this hotel for two nights during Christmas. Location-wise it is in the middle of nowhere, but there are numerous eateries nearby. We booked a two bedrooms (upgraded to three bedrooms) suite and it was quite spacious. Be mindful that there is no airconditioning for the upper rooms and I think it will be a challenge in summer. There is no shower curtain in the toilet. You can imagine what will be the situation after bathing. But you got what you paid for. For this price, I have no compaint at all.
Response from Property: Dear guest: Thank you very much for your good comments on our hotel. We will continue to work hard to live up to your good comments! Thank you again for your affirmation of our hotel! Looking forward to visiting again! I wish you a pleasant journey!
Guest User
Deluxe Panoramic Twin Room
Stayed in Apr 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on May 27, 2025
Very nice looking location with spacious bedrooms. Staff were really friendly and willing to help. Since it was an apartment style hotel the room contains pretty much every amenity you need for an everyday life: Fridge, hot water shower, washing machine, TV, wifi, air conditioning system. In a nutshell, a very pleasant stay.
Response from Property: 尊敬的賓客:非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評,再次感謝您對我們酒店的肯定,期待再次光臨!祝您旅途愉快!
RICKY
Deluxe Duplex Room (3 beds)
Stayed in Nov 2024
Family
15 review
7.5/10
Posted on Jan 16, 2025
Good location and easy to go anywhere
Response from Property: 尊敬的賓客:非常感謝您對我們酒店的點評,我們會再接再厲不辜負您的點評,再次感謝您對我們酒店的肯定,期待再次光臨!祝您旅途愉快!
Guest User
Deluxe Duplex Room (3 beds)
Stayed in Dec 2024
Family
2 review
3.0/10
Posted on Jan 11, 2025
its awfull apartment. too small and uncomfortable, bedbugs cockroaches 😞 cleaner have a only one towel he cleaned toilet after kitchen then floor etc….
Response from Property: Dear guest: There is a lot of garbage in your room. It is not hygienic at all. You don't even wash the borrowed items when you leave. I don't want to say too much.
Guest User
Multi-level Deluxe Twin Room
Stayed in Sep 2024
Traveling with friends
1 review
10/10
Outstanding
Posted on Nov 3, 2024
Excellent stay excellent location and a great service. Honest people, I have forgotten some of my clothes at the appartement and I didn't noticed that, they have informed me immediately but unfortunately I took the train heading to another city, they managed to send them to me on the same day and the delivery was made next morning at 8am by the delivery guy .. what an experience I was really stunned and chocked by their service and professionalism.. and again it's the best option for a stay in Shenzhen.. recommend it very much
Response from Property: Dear guests, thank you very much for your good comments on our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel, looking forward to visiting again, wish you a pleasant journey! Dear guests, thank you very much for your good comments on our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel, looking forward to visiting again, wish you a pleasant journey!
Guest User
Multi-level Deluxe Twin Room
Stayed in Apr 2025
Traveling with friends
46 review
10/10
Outstanding
Posted on May 8, 2025
The overall decoration is very grand. We booked a duplex room, which has a very large space and complete facilities. I am very satisfied with it.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評,再次感謝您對我們酒店的肯定,期待再次光臨,祝您旅途愉快!
Guest User
Deluxe Duplex Room (3 beds)
Stayed in Mar 2025
Traveling with friends
1 review
7.0/10
Posted on May 10, 2025
The hotel is spacious and check-in is very convenient. However, the hygiene is poor, the rooms generally have a peculiar smell, and the air conditioning is not good enough.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:非常感謝您對我們酒店的點評,我們會再接再厲不辜負您的點評,祝您旅途愉快!
Yanyi
Deluxe Duplex Room (3 beds)
Stayed in Feb 2025
Family
2 review
2.0/10
Posted on Mar 10, 2025
Bad review! 👎🏻👎🏻The hygiene and facilities are extremely poor🤮🤮Very dilapidated, the bathroom door has no lock, no shower curtain, the floor is slippery even when wearing slippers, the shower head is weak, like dripping water, the floor is dusty after the sofa, there are many stains on the stairs in the room, as if they have not been cleaned, and it is very hard to climb the stairs, the air conditioner has no wind, it is not cool at all, to get to the hotel, you have to take the elevator on the 36th floor and go up to the 40th floor to reach the hotel front desk
Original TextTranslated by Google
6/10
Response from Property: Dear guest: We are deeply sorry for your experience during your stay at the hotel. Your valuable comments are very important to us, and we will inform the relevant departments of your comments to improve the quality of service. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. We look forward to seeing you again! 🌹
Guest User
Multi-level Deluxe Twin Room
Stayed in Feb 2025
Traveling with friends
2 review
10/10
Outstanding
Posted on Mar 11, 2025
The location is very convenient, there are many places to eat downstairs, the room is very clean, you can see the view from the room, the service at the front desk is also very good, I will come here again next time I come to play
Original TextTranslated by Google
Response from Property: Dear guest: Thank you very much for your good comments on our hotel. We will continue to work hard to live up to your good comments! Thank you again for your affirmation of our hotel. We look forward to visiting you again and wish you a pleasant journey! 🌹
Guest User
Deluxe Room - with View (Queen bed)
Stayed in Jan 2025
Other
58 review
10/10
Outstanding
Posted on Feb 21, 2025
The hotel is OK, but it is inconvenient to order takeout, you can only put it in the self-service cabinet
Original TextTranslated by Google
Response from Property: Dear guests: Thank you very much for your good comments on our hotel. We will continue to work hard and live up to your praise! Thank you again for your affirmation of our hotel. We look forward to visiting you again and wish you a pleasant journey! 🌹
Carrie
Multi-level Deluxe Twin Room
Stayed in Dec 2024
Solo traveler
4 review
10/10
Outstanding
Posted on Jan 21, 2025
The hotel is located on the 49th floor. You have to take the elevator from the lobby to the 36th floor and go out to the opposite elevator and then take the elevator to the 49th floor. The service attitude is very good. I asked her about the check-out time. She said that she understood that I checked in late at night, so she extended the check-out time🥰. Very user-friendly and she also upgraded the room. My room is as tidy and comfortable as the photo The stinky tofu downstairs is delicious😋
Original TextTranslated by Google
Response from Property: Dear guests: Thank you very much for your praise for our hotel! We will continue to work hard and live up to your praise! Thank you again for your affirmation of our hotel, we look forward to visiting you again! Have a nice trip!
Guest User
Family Friendly Room - 3-Room
Stayed in Nov 2024
Traveling with friends
11 review
10/10
Outstanding
Posted on Dec 20, 2024
Service: Very good Hygiene: Very clean Facilities: Very complete Close to the port, the night view is also very beautiful, the floor is high, good reviews!
Original TextTranslated by Google
Response from Property: Dear guest: Thank you very much for your favorable comments on our hotel. We will continue to work hard to live up to your favorable comments! Thank you again for your affirmation of our hotel! Looking forward to visiting again! Have a nice trip!
Guest User
Deluxe Duplex Room (3 beds)
Stayed in Nov 2024
Traveling with friends
8 review
10/10
Outstanding
Posted on Dec 2, 2024
The room is great, the atmosphere is great! There are so many things to eat and do downstairs Transportation is also very convenient
Original TextTranslated by Google
Response from Property: Dear guest: Thank you very much for your good comments on our hotel! We will continue to work hard to live up to your good comments! Thank you again for your affirmation of our hotel, and look forward to visiting again! I wish you a pleasant journey!