Shenzhen SeaOne Hotel

Shenzhen SeaOne Hotel Reviews

Shenzhen SeaOne Hotel

1 Floor, Beike Building, No. 59, Gaoxin South Ninth Road, High-tech Zone Community, Yuehai Street, Nanshan District, Shenzhen, Guangdong, ChinaView Hotel Details
Shenzhen SeaOne Hotel
Shenzhen SeaOne HotelShenzhen SeaOne HotelShenzhen SeaOne Hotel
Check available rooms for your travel dates
We Price Match
1 night

Shenzhen SeaOne Hotel Guest Reviews

4.1/5
600 review
Verified reviews
Location4.1
Amenities4.0
Service4.0
Cleanliness4.1
Filter by:
Sort by:
All reviews(600)
Positive reviews(525)
Reviews with photos/video(121)
Classy environment(40)
Friendly front desk staff(37)
Easy to get around(30)
Perfect for business trips(28)
Average sound insulation(24)
Would stay again(9)
Close to metro(9)
Tasty food(5)
Negative reviews(74)
MohamedHany
Movie Viewing Room (100-inch Screen)
Stayed in Mar 2024
Business travelers
10 review
5.0/5
Outstanding
Posted on Jul 7, 2024
I had an excellent stay recently. The hotel is beautifully decorated, blending modern and classy luxury. The facilities are outstanding, making my visit very comfortable and convenient. Even though I didn't get a chance to try the food, my overall experience was so enjoyable that I definitely plan to return.
Response from Property: Good evening, distinguished guests, and thank you for sharing! Xiwan Hotel advocates a natural and healthy lifestyle. We have a fresh and comfortable environment; elegant, open spaces; Sincere, loving service. You are welcome to stay again~
Hakim
Superior King Room
Stayed in Nov 2023
Solo travelers
17 review
4.2/5
Very Good
Posted on Dec 9, 2023
Check in was easy even though the first room they sent me to was either occupied or the code didn’t open the door. The room was very clean and felt new vs worn out. I will be back again.
Response from Property: Dear Customer: Good afternoon! Thank you for your praise, it is our greatest honor to be recognized by you, and it also gives us a huge motivation to let us continue to improve and innovate in the future service, and look forward to your visit again, we will serve you wholeheartedly!
MbaliG
Superior Twin Room
Stayed in Dec 2022
Family
27 review
5.0/5
Outstanding
Posted on Jan 29, 2023
Absolutely yes! It is in a high tech zone, but a bit far from attractions, but the good news is the subway is a few mintes away! The hotel comes with a lot of new tech, my kids favourite being Xiaodu who switches the lights on and off and closses and opens the curtains! The only downside for me was breaksfast which we had to eat in the room as there is no breakfast dining area and it was extremely limited and really not worth charging for! I would definitely stay there again, the place is clean, pretty modern, easy to find and even though the reception staff didn't speak English, they were extremely helpful using the translation APP.
6/9
Response from Property: Thanks for choosing SeaOne Hotel. We will keep the good services and clean rooms. And welcome to SeaOne Hotel again. Our breakfast area is opening and plenty of delicious breakfast is waiting for you. Look forward to see you again. To SeaOne to see one.
Guest User
Queen Room
Stayed in Dec 2022
Couples
1 review
5.0/5
Outstanding
Posted on Feb 1, 2023
The people at the desk were helpful and found us a quiet room. The rooms were clean and have a nice view of the city.
Response from Property: Welcome to Shenzhen and thanks for choosing SeaHotel. Your positive comments is encouraging our team to keep the good services and clean rooms. Welcome to SeaOne hotel again next time. To SeaOne to see you again.
Guest User
Queen Room
Stayed in Nov 2022
Couples
1 review
4.5/5
Great
Posted on Dec 20, 2022
Absolutely nothing wrong with experience. More of an apartment hotel than a regular hotel. The room was comfortable, lots of mod cons. Great breakfast which was unexpected as I hadn't ordered it. In the heart of the high-tech computing and university area, a bit quiet but some good restaurants nearby. Metro relatively close too. Overall, good value for money.
Response from Property: Thank you for your affirmation and recognition of SeaOne. The hotel is located in Shenzhen Science and Technology Park, Tencent Binhai Building, Shenzhen University, A8 Music Building, Coastal City, etc. are close at hand, and the traffic is also very convenient, four to five hundred meters away from Line 9 Shenda South Station. Heavy snow has entered the cold winter, pay attention to add clothes to keep warm Oh, Xiaoxi is here to wait for your return visit, I wish you health and happiness~
Nkoh Jackson Nkoh
Movie Viewing Room (100-inch Screen)
Stayed in Aug 2022
Family
4 review
5.0/5
Outstanding
Posted on Sep 18, 2022
It was an amazing time, calm environment, and tasty food. The customer service was top notch and despite language barrier, they were able to Swiftly adapt by using Baidu translation app. My children had an excellent time. I definitely recommend SeaOne (XiWan) Hotel for your stay.
Response from Property: Thank you for your recognition of xiwan, we all like your baby, Welcome to stay again next time, Ha
Mir.G
Queen Room
Stayed in Jun 2023
Travel with friends
11 review
5.0/5
Outstanding
Posted on Jul 31, 2023
excellent
Response from Property: 尊敬的賓客：晚上好呀， 感謝您的滿分點評， 您的支持與鼓勵 是我們前進的最大動力。熙灣酒店以不斷的為客人營造温馨舒適的居住環境而努力， 以最高的性價比滿足不同賓客的要求。小熙將備好茶水 期待您的再次光臨！
Guest User
Standard Queen Room
Stayed in Feb 2025
Business travelers
1 review
5.0/5
Outstanding
Posted on Mar 29, 2025
The surroundings are very quiet, the environment is very good, the buffet breakfast is great, the aunt is very enthusiastic, the front desk Xiaoye's service is very thoughtful, the stay is very good, I will come here every time
Original TextTranslated by Google
Response from Property: 尊敬的賓客： 您好！ 非常感謝您的入住與讚賞！很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞， 也是我們進步的動力， 我們會繼續保持熱忱， 致力讓每一位賓客享有賓至如歸的入住感受， 熱切期待您的再次光臨！ 歡迎您再回來體驗， 祝生活愉快！
Wanderabout
Queen Room
Stayed in Feb 2025
Couples
6 review
5.0/5
Outstanding
Posted on Mar 27, 2025
The front desk Xiaoye service is very good, the breakfast is also delicious, the room is very clean, the smart voice control is very good, I will stay here again, recommended to stay, Good
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am very happy to bring you a wonderful time. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Guest User
Standard Queen Room
Stayed in Feb 2025
Business travelers
6 review
5.0/5
Outstanding
Posted on Mar 29, 2025
The room is great, Xiaoye at the front desk provided great service, smart environment, very comfortable to stay on a business trip. Great, great, Datong is very big
Original TextTranslated by Google
Response from Property: 尊敬的賓客： 您好！ 非常感謝您的入住與讚賞！很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞， 也是我們進步的動力， 我們會繼續保持熱忱， 致力讓每一位賓客享有賓至如歸的入住感受， 熱切期待您的再次光臨！ 歡迎您再回來體驗， 祝生活愉快！
Guest User
Movie Viewing Room (100-inch Screen)
Stayed in Jan 2025
Travel with friends
1 review
1.0/5
Posted on Feb 22, 2025
1. Very poor service: There was no one at the front desk. I waited for half an hour but no one came. When the front desk clerk left, they didn't even give me the contact number. I searched for the number I found at the front desk for a long time and called them. They said they had resigned. No one answered other calls. It's far from Dapu. 2. The environment and sanitation were extremely poor: When we got to the room, there were menstrual blood stains on the bathroom floor. We checked in at 4 a.m. and didn't know what to do. There was no room to change, as shown in the picture. 3. Everyone should remember to avoid pitfalls
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好！入住期間有任何問題請聯繫我們反饋處理，我們會把您的寶貴意見轉化為行動提供更好的服務，再次對您的差評表示歉意，並感謝您的理解和支持。我們期待在未來的服務中能夠給您帶來更好的體驗。
Guest User
Queen Room
Stayed in Dec 2024
Other
1 review
1.0/5
Posted on Jan 21, 2025
The hygiene of this hotel is extremely poor. There were cockroaches in all three of the three rooms I changed. When I woke up, there were cockroaches on my pillow and they ran away before I could take a photo of them. I took a photo of them in the next room I changed to. I asked the hotel to give me an explanation but they ignored me. You must avoid this hotel! ! !
Original TextTranslated by Google
Response from Property: Hello, distinguished guests! If you have any questions during your stay, please contact us for feedback. We will turn your valuable opinions into actions to provide better services. Once again, we apologize for your negative comments and thank you for your understanding and support. We look forward to bringing you a better experience in our future services.
Guest User
Movie Viewing Room (100-inch Screen)
Stayed in Nov 2024
Other
1 review
1.0/5
Posted on Jan 3, 2025
There were cockroaches on the bed!!! When I asked them to solve the problem, they said the manager was not at work. The next day, I asked them again and the manager was not at work. Does your manager have so many holidays?
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for staying at our hotel and providing valuable suggestions. We are deeply sorry for the problems you encountered. The hotel also attaches great importance to your valuable suggestions. We have fed back your valuable suggestions to the relevant departments for follow-up processing. The hotel will continue to strengthen the service attitude of the service staff and strive to provide better services to every guest. We sincerely welcome you to visit again!
Banli_lily
Cozy Double Room
Stayed in Oct 2024
Business travelers
4 review
1.0/5
Posted on Nov 9, 2024
Don't book, don't book, don't book. The soundproofing is super bad, super bad, super bad. I booked a room far from the elevator, but was given an elevator room directly. The corridor is not soundproofed, and the elevator shaft is right next to the wall, which is creepy. The sanitary conditions are extremely poor, the quilts are damp, the air conditioner doesn't work well, and the indoor air is dirty.
Original TextTranslated by Google
Response from Property: Dear guest, we are very sad to see your experience. Thank you for pointing out the problem. We have conducted special training and assessment on the front desk customer service. Our training is continuous and we welcome your supervision. "Customer first" has always been our philosophy. Please give us another chance to serve you. All the staff of Xiwan Hotel look forward to your visit again.
Anonymous User
Movie Viewing Room (100-inch Screen)
Stayed in Oct 2024
Family
8 review
3.0/5
Posted on Nov 13, 2024
I booked a room at short notice and wanted to watch the Worlds, so I chose this hotel with a projection screen. The hotel is hidden inside a building. The front desk on the first floor is rather simple. I once suspected that it was not a counter😅 The room we stayed in had no windows. The room was a little stuffy when it was opened, but it didn't feel any worse when the air conditioner was turned on. The hygiene level is very poor, there are a lot of spider webs in the corners of the room, and there is even urine on the toilet seat! This is really the first time I have encountered this☹️ The floor creaks when you walk on it, Looking closely, some of the decorations are old, And one more thing, the bed! overtake! Small! It was the smallest double bed, and the soundproofing was poor. Someone next door kept knocking on the wall. The only advantage of this room is its 100-inch projection screen... I will not stay here again next time.
Original TextTranslated by Google
Response from Property: Dear guests, good afternoon: We are very sorry to disappoint you. We will receive your feedback and use it as an important basis for improving our services to make your next stay experience more perfect. Thank you for your support and understanding!