Shenzhen SeaOne Hotel Reviews

I had an excellent stay recently. The hotel is beautifully decorated, blending modern and classy luxury. The facilities are outstanding, making my visit very comfortable and convenient. Even though I didn't get a chance to try the food, my overall experience was so enjoyable that I definitely plan to return.

Check in was easy even though the first room they sent me to was either occupied or the code didn’t open the door. The room was very clean and felt new vs worn out. I will be back again.

Absolutely yes! It is in a high tech zone, but a bit far from attractions, but the good news is the subway is a few mintes away! The hotel comes with a lot of new tech, my kids favourite being Xiaodu who switches the lights on and off and closses and opens the curtains! The only downside for me was breaksfast which we had to eat in the room as there is no breakfast dining area and it was extremely limited and really not worth charging for! I would definitely stay there again, the place is clean, pretty modern, easy to find and even though the reception staff didn't speak English, they were extremely helpful using the translation APP.

Good location and good price

The people at the desk were helpful and found us a quiet room. The rooms were clean and have a nice view of the city.

Absolutely nothing wrong with experience. More of an apartment hotel than a regular hotel. The room was comfortable, lots of mod cons. Great breakfast which was unexpected as I hadn't ordered it. In the heart of the high-tech computing and university area, a bit quiet but some good restaurants nearby. Metro relatively close too. Overall, good value for money.

It was an amazing time, calm environment, and tasty food. The customer service was top notch and despite language barrier, they were able to Swiftly adapt by using Baidu translation app. My children had an excellent time. I definitely recommend SeaOne (XiWan) Hotel for your stay.

excellent

1. Very poor service: There was no one at the front desk. I waited for half an hour but no one came. When the front desk clerk left, they didn't even give me the contact number. I searched for the number I found at the front desk for a long time and called them. They said they had resigned. No one answered other calls. It's far from Dapu. 2. The environment and sanitation were extremely poor: When we got to the room, there were menstrual blood stains on the bathroom floor. We checked in at 4 a.m. and didn't know what to do. There was no room to change, as shown in the picture. 3. Everyone should remember to avoid pitfalls

The hygiene of this hotel is extremely poor. There were cockroaches in all three of the three rooms I changed. When I woke up, there were cockroaches on my pillow and they ran away before I could take a photo of them. I took a photo of them in the next room I changed to. I asked the hotel to give me an explanation but they ignored me. You must avoid this hotel! ! !

The hotel is surrounded by large companies

Very awesome, really awesome. I came here for a business trip with my colleagues and stayed there for three days in two weeks. I was quite satisfied with the stay in the first week (later I found out that there were no problems just by chance), so I stayed here again in the second week, but there was a big problem. 1. I already have a reservation. I have to wait for 5 minutes to get a room. I don’t know what I’m doing here. But this is a minor issue and completely understandable. 2. OK, it’s open. OK, I went up and took a look. There are more than a dozen rooms on one floor. The doors are open and the bathroom is not cleaned. The room I was given also has the door wide open and is not cleaned. Originally, It was already annoying to work overtime until after 8 o'clock and I had to go downstairs to give feedback about changing rooms. 3. Change the room, thinking that there will be no problem now. Turn off the lights before going to bed at night. Well, there is one light that cannot be turned off. I looked at the front desk and saw that there was no solution for this problem. They told me to ask the robot to send me a new room card. 4. Is the robot lost in the hotel? How many minutes does it take to send a room card? 5. My colleague was also miserable. The hotel was fully booked and the hotel where I stayed before was fully booked and they moved me here. As a result, there were cockroaches in the room. This is the first time I have written a negative review for a hotel. I have always thought that I am quite tolerant, but I just couldn't help it this time. I hope your hotel will improve its service, but I am sure that our company will 100% not stay at your hotel again on business trips in the future.

The hotel is in a good location and has high-tech facilities, but the hygiene is not stable. After checking in, I found garbage left by the previous tenant. The breakfast variety is quite rich, but for some reason it is always lukewarm.

It was just so-so. There were melon seed shells on the floor when I entered. Was it really cleaned?