Aohua International Apartment Hotel (Guangzhou Aoyuan Square) Guest Reviews
4.6/5
Very Good
221 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.5
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All reviews(221)
Positive reviews(209)
Reviews with photos/video(58)
Convenient for shopping(22)
Large rooms(16)
Near shopping area(16)
Many amenities(10)
Easy to get around(10)
Classy environment(9)
Friendly front desk staff(9)
Comfortable bed(8)
Negative reviews(12)
Rolf
Superior 2-bed Room
Stayed in Mar 2024
Couples
4 review
3.2/5
Posted on Jun 27, 2024
Didnt age well, rooms could do with some renovation. Mall is next door, plenty of restaurants
Response from Property: 尊敬的客户,首先感謝您的入住和評價,我們會努力改善您所説的問題,希望下次再次預訂給我們一個改善您印象的機會,我們嚴謹督促改善。
Lee Run true
Family-friendly Suite
Stayed in Jun 2024
Travel with friends
11 review
4.5/5
Great
Posted on Aug 4, 2024
Good location connect to department store
Response from Property: ☼🌥 ︎⛅️ ☼🌤ᵕ̈ 提前預訂可立減10元哦🌼 ᵕ̈ 🌼原以為最幸福的事是和心愛的人相伴偕老,現在才發現,最消幸福的事情是我們的努力得到了您的認可,謝謝您洋洋灑灑的細緻評價,小華華期待與您下次光臨!宜可愛 宜快樂🤪
Rita981
Business Queen Suite
Stayed in Sep 2023
Couples
23 review
5.0/5
Outstanding
Posted on Oct 6, 2023
The location is very good, next to the comprehensive shopping mall, restaurants, cinemas and shopping are all available, very convenient! The room is on the top floor, 1 bedroom and 1 living room, with a refrigerator and washing machine. It is much more comfortable than ordinary hotels, and it is not expensive. I am very satisfied with the stay and stayed for 3 nights.
Original TextTranslated by Google
Response from Property: Thank you for your support. With your encouragement and support, we will work harder! Welcome to visit us next time.
Guest User
Standard Queen Room
Stayed in Aug 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Sep 24, 2023
The room was very comfortable and felt good. The front desk lady helped to upgrade the suite for free. It was very good.
Original TextTranslated by Google
Response from Property: Thank you for your support. With your encouragement and support, we will work harder! Welcome to visit us next time.
Guest User
Standard 2-bed Room
Stayed in Aug 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Sep 21, 2023
The service is very good, it is also very clean, newly renovated and equipped with a washing machine. The price-performance ratio is very high and it is worth recommending. Overall, I am very satisfied. The price is also very affordable. Recommended
Original TextTranslated by Google
Response from Property: Thank you for your support. With your encouragement and support, we will work harder! Welcome to visit us next time.
Guest User
Standard Queen Room
Stayed in Jul 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Aug 25, 2023
I booked a single room, but the hotel upgraded it to a deluxe suite with one bedroom and one living room. The sanitation is very good, the environment is very comfortable, and there is a balcony
Original TextTranslated by Google
Response from Property: Thank you for your support. With your encouragement and support, we will work harder! Welcome to visit us next time.
Guest User
Business 2-bed Room
Stayed in Dec 2023
Business travelers
1 review
3.5/5
Posted on Feb 1, 2024
The hot water ran out after a few minutes of showering, so we had to use cold water. We booked four rooms with the same problem. The bedside socket had no electricity.
Original TextTranslated by Google
Response from Property: Dear guest, this hotel has been renovated. I am sorry for the bad impression it left on you. I hope you will give us a chance to see our changes next time you book. I wish you a happy life.
Carmen
Business Queen Suite
Stayed in Dec 2023
Travel with friends
30 review
3.0/5
Posted on Jan 24, 2024
The location is very good, with shopping and various drinks available. The room has a living room, a kitchen and a balcony, but the toilet is a squat toilet. It depends on whether you are used to it. Parking is not included, and the maximum is $32 per day. And it is not calculated on a day basis. You have to pay every time you go out and come back.
Original TextTranslated by Google
Response from Property: Thank you for your evaluation. If you are not satisfied with the room facilities after check-in, you can contact the front desk to change them. We have toilets and squat toilets for you to choose from. If you have parking problems, Aoyuan Plaza will charge for them. Thank you for your evaluation of our shortcomings. I wish you a happy life.
Guest User
Family-friendly Suite
Stayed in Nov 2023
Family
10 review
2.2/5
Posted on Dec 27, 2023
The hotel is dilapidated and not suitable for families. The hygiene level is poor and the rooms are dirty.
Original TextTranslated by Google
Response from Property: Dear guest, this hotel has been renovated. I am sorry for the bad impression it left on you. I hope you will give us a chance to see our changes next time you book. I wish you a happy life.
Guest User
Standard Queen Room
Stayed in Mar 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Apr 16, 2024
Very clean and comfortable
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent. Aowa Hotel will always stand in this city, waiting for your arrival! See you there! Wish: Always smile ^_^!
Ho Yan
Family-friendly Suite
Stayed in Jan 2024
Family
1 review
3.2/5
Posted on Feb 17, 2024
Storage water heater is too slow
Original TextTranslated by Google
Response from Property: Dear guest, this hotel has been renovated. I am sorry for the bad impression it left on you. I hope you will give us a chance to see our changes next time you book. I wish you a happy life.
Guest User
Standard Queen Room
Stayed in Oct 2022
Business travelers
53 review
2.2/5
Posted on Nov 17, 2022
The room was not cleaned cleanly, there was a lot of dust, I didn't sleep all night, and was bitten to death by mosquitoes. There's a lump of booger on the bed
Original TextTranslated by Google
Response from Property: Dear customer, first of all thank you for your stay and evaluation. We will work hard to improve the problems you mentioned. We hope that you will give us a chance to improve your impression when you book again next time. We will strictly supervise and improve.
Guest User
Luxury Themed Suite
Stayed in Jan 2023
Travel with friends
7 review
5.0/5
Outstanding
Posted on Apr 7, 2023
It's still okay, not as good as before, the sofa is a bit dirty
Original TextTranslated by Google
Response from Property: Thank you for your support, we will work harder with your encouragement and support! Welcome to visit next time.
Guest User
Standard Queen Room
Stayed in Jun 2022
Travel with friends
16 review
2.5/5
Posted on Jul 26, 2022
The weather in Guangzhou is so hot now, and his air conditioner is speechless, he was forced to check out for an hour, and looked for another place!
Original TextTranslated by Google
Response from Property: Dear guest, if there is any problem with the facilities in the room, our hotel will change the room for free. If you have any questions, you can contact the front desk. We have staff at the front desk 24 hours a day. I apologize for making you feel uncomfortable. . wish you a happy life.
Guest User
Standard Queen Room
Stayed in May 2023
Family
38 review
3.0/5
Posted on Jul 7, 2023
How long can you stay again
Original TextTranslated by Google
Response from Property: Our service! Your satisfaction! Our smile! Your good mood! Smiling and enthusiastic service.