Hampton by Hilton Shenzhen Bao'an Airport Guest Reviews
4.8/5
Excellent
3950 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(3950)
Positive reviews(3902)
Reviews with photos/video(401)
Delicious breakfast(666)
Friendly front desk staff(636)
Easy to get around(388)
Offers pick-up/drop-offs(368)
Close to airport(265)
Perfect for business trips(188)
Delicious buffet(20)
Awesome gym(11)
Negative reviews(48)
Saskia T.
King Standard Room
Stayed in Nov 2024
Travel with friends
8 review
4.7/5
Amazing
Posted on Nov 5, 2024
We had a wonderfull stay here! Free airport drop-off, very clean rooms and hotel, amazing breakfast, friendly staff! The hotel celebrated their 10th anniversary of Hampton by Hilton in China the day we left, keep up the good work en thank you very much! :-)
Response from Property: Woohoo~ It must be that Xiaopeng Huan did not do well enough and failed to get your 5 little stars~ Xiaopeng has to stand in the corner as punishment! To the world, you are one person; but to Huan Xiaopeng, you are Xiaopeng's whole world. Xiaopeng is very honored to accompany you to spend a beautiful and comfortable night. May the beauty of the world be with you~
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kianhowe
King Standard Room
Stayed in Sep 2024
Solo travelers
6 review
4.7/5
Amazing
Posted on Sep 30, 2024
The stay was good, location is decent with few min walk required to the nearest metro station.
There is free transport to airport provided as part of the stay.
Breakfast was nice!
Response from Property: Woo hoo ~ must be huan small friends do not good enough, did not get your 5 stars ~ small friends to go to the corner of the penalty station! To the world you are one person; But for Huan Xiaopeng, you are the whole world. It is my honor to accompany you to spend a good and comfortable night, may the world be beautiful with you ~
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Jamkwan
King Standard Room
Stayed in Mar 2024
Family
2 review
4.5/5
Great
Posted on Mar 16, 2024
The room is good and comfortable, However staff not good in English but they try to use a translator to communicate and the location is about 450 m from Xixiang Taoyuan Metro station you can use Exit C and walk to the hotel. There are some mini-mart and restaurant near the hotel if you want to find some things to eat for dinner I recommend restaurant opposite the hotel name 味忆当年 a Hunan style restaurant.
Response from Property: Huan Xiaopeng must not do enough good, did not get your 5 stars ~ Xiaopeng to go to the corner penalty station! To the world, you are one person; but to Huan Xiaopeng, you are the whole world. Xiaopeng is very honored to accompany you to spend a good and comfortable night, may the world beautiful with you linked ~
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Anatole
2 Twin Beds Standard Room
Stayed in Sep 2024
Business travelers
4 review
4.2/5
Very Good
Posted on Sep 6, 2024
We arrived late (1am) in the hotel. It was friendly and clean.
Response from Property: Woohoo~ It must be that Xiaopeng Huan did not do well enough and failed to get your 5 little stars~ Xiaopeng has to stand in the corner as punishment! To the world, you are one person; but to Huan Xiaopeng, you are Xiaopeng's whole world. Xiaopeng is very honored to accompany you to spend a beautiful and comfortable night. May the beauty of the world be with you ~
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Angie
King Standard Room
Stayed in Mar 2024
Travel with friends
7 review
3.7/5
Posted on May 23, 2024
Overall very clean and comfortable bed. About 15mins taxi away from airport. Ideal for early flight transit.
Response from Property: Dear~~ Thank you for your 5-point review! Every city always has a reason to miss you, every season has its scenery that we can’t leave behind, and every hotel has its sweet and warm memories. I hope Shenzhen Hampton by Hilton Shenzhen Baoan Airport will be the warmest and unique one in your memories! Come back to Hampton by Hilton Shenzhen Baoan Airport often and wish you well! ———Huan Xiaopeng is getting better and better
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Guest User
2 Twin Beds Standard Room
Stayed in Jul 2024
Business travelers
2 review
3.7/5
Posted on Jul 23, 2024
It's value for money and by run by Hilton
Response from Property: Whoo-hoo~ It must be that Little Hampton didn't do well enough to get your five little stars~ Little Hampton is going to the corner to stand! For the world, you are a person; but for Little Hampton, you are the whole world of Little Hampton. It is a great honor for Little Hampton to accompany you to spend a wonderful and pleasant night. May the beauty of the world be linked to you~
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Osharu san
King Standard Room
Stayed in Feb 2024
Business travelers
13 review
4.0/5
Very Good
Posted on Feb 21, 2024
Arrival midnight.
Reception staff can’t speak English but very kind.
Response from Property: Whoo whoo ~ Must be happy little friend did not do well enough, did not get your 5 little stars ~ Little friend to go to the corner of the penalty stand! To the world, you are a person. But for Huan Xiaopeng, you are the whole world of Xiaopeng. Small friend is very honored to accompany you to spend a good and comfortable evening, may the world and you are linked
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Waleedr
King Standard Room
Stayed in Mar 2025
Business travelers
70 review
5.0/5
Outstanding
Posted on Mar 9, 2025
Great location
Response from Property: 看到您如此喜愛歡小朋,歡小朋真的好開心呀,此時此刻歡小朋想要給您寫一封情書,用七十年代的牛皮紙包住,衹是簡單的陳述天氣、季節,然後再慢慢告訴您,歡小朋是真的喜歡您,您知道您和星星有什麼區別嗎?星星是在天上,而您在歡小朋心裏,夜闌卧聽風吹雨,鐵馬是您,冰河也是您,期待您跟您朋友下次的大駕光臨哦~~
Atwscotland
Hampton Suite
Stayed in Aug 2023
Business travelers
23 review
4.2/5
Very Good
Posted on Aug 25, 2023
Reception tried to get me to cancel the trip booking and do direct with hotel allegedly cheaper. Didn't do it. Restaurant only does breakfast. No other facilities other than an exercise room. Room was a good size. Clean and pleasant layout and décor.
Response from Property: Thank you for your detailed feedback and sharing. We apologize that this stay did not fully meet your expectations. We will share every valuable suggestion you mentioned with the hotel management to identify deficiencies in subtle aspects, maintain positive aspects, and improve deficiencies. We always strive to create a perfect check-in experience for our guests, and we believe that you will have a brand new experience when you check in next time. We sincerely invite you to come again
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Alamsyah
2 Twin Beds Standard Room
Stayed in Jan 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on Jan 20, 2024
Good hotel, good services, breakfast quality also good
Response from Property: Seeing that you like Huan Xiaopeng so much, Huan Xiaopeng is really happy. At this moment, Huan Xiaopeng wants to write you a love letter, wrap it with 1970s kraft paper, and simply state the weather and season. Then, I will slowly tell you that Huan Xiaopeng really likes you. Do you know what is the difference between you and the stars? The stars are in the sky, and you are in my heart. I lie down at night and listen to the wind and rain. The iron horse is you, and the glacier is you too. I look forward to your visit with your friends next time~~
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Helmut Struck
King Superior Deluxe Room
Stayed in Apr 2023
Business travelers
34 review
3.7/5
Posted on Apr 19, 2023
Hotel is OK for short term business stay. Room is clean and its close to airport. Only breakfast is not woth the money to pay. Next time will book without breakfast
Response from Property: Thank you very much for your stay and detailed comments. It is the constant care and supervision of guests like you to us, so that we continue to find problems in the work, obtain correction and continuous progress.
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Gururaj
2 Twin Beds Standard Room
Stayed in Oct 2024
Business travelers
35 review
5.0/5
Outstanding
Posted on Dec 30, 2024
Good place
Response from Property: Dear customers, thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. We welcome you to choose our hotel again for business trip or travel! We sincerely look forward to seeing you again!
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Guest User
2 Twin Beds Standard Room
Stayed in Oct 2023
Business travelers
13 review
5.0/5
Outstanding
Posted on Nov 13, 2023
Room was upgraded, very good service.
Response from Property: Thank you for choosing Hilton Huanpeng Shenzhen Baoan Airport, no matter how much advertising, not as good as everyone's word of mouth, we have always attached importance to word-of-mouth publicity, pay more attention to the personal feelings of each guest, as long as you come to the hotel, is our guest, we are willing to do our best to make your journey easy and pleasant, looking forward to your visit again, Feel the different style of Xiao Peng. I wish: All the best - better and better happy friends
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Suk Ming
2 Twin Beds Family Room
Stayed in Dec 2023
Family
13 review
4.7/5
Amazing
Posted on Dec 30, 2023
nice hotel near airport
Response from Property: 嗚嗚嗚~一定是歡小朋做的不夠好,沒能得到您的5顆小星星~小朋要去牆角罰站了!對於世界而言,您是一個人;但是對於歡小朋而言,您就是小朋的整個世界。小朋非常榮幸能陪伴您度過一個美好且愜意的夜晚,願世間美好與您環環相扣~
Pujan Doshi
King Standard Room
Stayed in May 2023
Business travelers
11 review
4.5/5
Great
Posted on Jun 2, 2023
Relatively close to the airport . 20 mins by taxi
Response from Property: Whoo-hoo- It must be that Little Hampton didn't do well enough to get your 5 little stars- Little Hampton is going to stand in the corner! For the world, you are a person; but for you are the whole world of Little Hampton.Little Hampton is very honored to accompany you to spend a beautiful and pleasant night. May the beauty of the world be linked with you---Little Hampton