Shenzhen Kaihua Hotel Reviews

This hotel is located only on the 6th floor of a building behind the pedestrian walk only with limited rooms. Distance is near to shopping and restaurants very convenient. There's an issue I'd booked a total of 3 rooms. 1 room with king bed (some with window) and 2 rooms with 2 beds with city view windows, but the hotel gave us the 2 rooms without windows due to customers occupying they didn't check out on the time we arrived. While the king bedroom has a window. I was very disappointed. The lady boss agreed to change the next day if there's a vacant room with a window(back street, not city view). The hotel claimed that the info trip.com provided about the room was not accurate, and it wasn't the hotel problem. Although the room design was quite nice and well equipped but the whole floor smelled smoky. The air ventilation fan was filled with dust and not working well it stopped halfway. There's no place to walk after opening up the luggage. So I moved the 2 beds together to make more space. The service is ok. We requested extra towels and wifi connection they provided immediately The room opposite us has window sleep with the door opened. I saw the window outside the back street. My sister and old mother inlaw could not stand the strange smell, and I myself was allergic to cigarette smoke, so we decided to cancel the next day. It's too bad no window. If there's a window, at least we can get some fresh air and will stay for another night. The hotel said it was trip.com giving the wrong details about the room, and we should report to the app customer service. The lady boss doesn't understand English, so I changed the app into chinese language, and she helped me to cancel the rooms with reason "the change of trip itinerary" in chinese. I can read a little bit but didn't care to amend the real reason for cancelation anymore as long as we can leave the hotel asap. To be honest, this hotel is only suitable for smokers. It's not a good choice for family with kids and old parents. Felt sorry for my family for booking this hotel.

room ios small, the environment is not so clean.

Good service

There won't be a second time!! Have you ever seen a hotel give away earplugs? If you are interested, come and experience it yourself

There is a restaurant downstairs in 10 minutes from your subway station. The service attitude at the front desk is very good and they will give you a quiet room. The rooms are generally clean and the check-out time is two o'clock. There is an elevator.

You get what you pay for, you know, but I'm pretty sure it's not a hotel at all, just a very bad hotel! There is not enough water power to even wash your hair! Don’t believe other reviews! I'm just telling the truth

The room is very good, near the East Gate, very cost-effective, the front desk sister is very good and enthusiastic

The hotel is average/can stay/you get what you pay for/in a popular area👍👍👍

The room is quite small. I booked a room with 2 beds and a window. When I arrived at the hotel, I found out that there was no window. The hotel should have made it clear when I booked the room.

The hotel is conveniently located near Dongmen There are buses to Lo Wu Port nearby Sleeping is quiet enough at night. The delicacies nearby are still available all night long The hotel room was okay and the air conditioning was cold enough but there was no refrigerator

The location is very convenient, but the registration desk at the door is relatively simple. The air conditioner is very loud, and the weather is not too hot, so it can be turned off, but the sound insulation is not good, and the environment is not too clean. It is acceptable for one night's transition.

The room facilities were fully equipped and satisfactory, but unfortunately the bed smelled a bit smokey at night! Basic needs are satisfactory, another corridor carpet hygiene is messy need to be updated! The price is quite reasonable, if you don't demand high, it's good value for money!

The auntie is very enthusiastic and friendly. I like it very much. It is very close to the snack street! ! !

marvelous. Very clean and individually wrapped towels. Very good. Love it. It is worth recommending. Good, good, good. The service at front desk 3 is good. I will stay here again next time.