XIERMAN Hotel (Shenzhen Longhua Subway Station) Reviews
XIERMAN Hotel (Shenzhen Longhua Subway Station)
No.168 Heping Road, Longhua District, Shenzhen, Guangdong, ChinaSee Hotel Details
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1 night
Guest Reviews
8.7/10
1084 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.7
Amenities8.6
Service8.8
Cleanliness8.7
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All reviews(1084)
Positive reviews(1025)
Reviews with photos/video(396)
Friendly front desk staff(135)
Easy to get around(86)
Classy environment(61)
Average sound insulation(42)
Perfect for business trips(32)
Close to metro(26)
Convenient for shopping(11)
Stayed multiple times(7)
Negative reviews(59)
bingo ne
Fashion Theme Room
Stayed in Nov 2023
Business traveler
125 review
10/10
Outstanding
Posted on Dec 7, 2023
设施:666
卫生:666
环境:6
服务:66
Response from Property: 尊敬的貴賓:酒店位於深圳地鐵4號線(龍華站和清湖站)中間,出酒店往左走是清湖站往右走是龍華站。門口有公交,站牌為大潤發站。吃:最近的就是酒店對面的大潤發超市-裏面有吃的有逛的;滙海廣場-有吃的有電影院;ICO星河商場-走路5分鐘,裏面吃喝玩樂一應俱全;龍華壹方城-打車8分鐘,是整個龍華區最大的商業中心啦。 學校:酒店後面緊挨着就是龍華二小和幼兒園;新華中學;龍華中英文實驗學校 醫院:龍華區人民醫院,就在酒店正對面(站在酒店房間能看到醫院);深圳市人民醫院龍華分院離酒店打車8分鐘 酒店地理位置十分優越,配有洗衣機烘乾機,房間電視節目幾百個。 酒店全體員工熱情歡迎您再來。
Guest User
Queen Room
Stayed in Oct 2023
Couple
3 review
10/10
Outstanding
Posted on Nov 18, 2023
very good
Response from Property: 所有的喜悦,源於您的滿意。百業會一直努力,不斷進步,感恩您的支持
Guest User
Boutique Queen Room
Stayed in Oct 2024
Business traveler
4 review
10/10
Outstanding
Posted on Nov 7, 2024
The front desk service is very good, the hotel is well-equipped, the rooms are clean and tidy, I will choose to stay here next time, recommended
Original TextTranslated by Google
Response from Property: 親愛的小主:您好!謝謝閣下的滿分點評,您的支持與鼓勵,是我們前進的最大動力。希爾曼酒店以不斷的為客人營造温馨舒適的居住環境而努力,以最高的性價比滿足不同賓客的要求。小希期待您的再次光臨! 祝:生活愉快!
Guest User
Fashion Theme Room
Stayed in Aug 2024
Traveling with friends
4 review
10/10
Outstanding
Posted on Sep 19, 2024
The lobby is comfortable, the staff is very enthusiastic when you walk in, and the business is handled quickly. The hotel room is very quiet, clean and tidy. The cleaning lady is also very enthusiastic. The breakfast is clean. It is a very cost-effective hotel. This business trip was very pleasant. The surrounding facilities are very complete. There are food, drink and entertainment nearby. The hotel sign is very eye-catching and easy to find. The room facilities are very powerful. I will stay in this hotel next time!
Original TextTranslated by Google
Response from Property: 親愛的小主:您好!非常感謝您選擇希爾曼酒店並給予關注和肯定。您的支持與鼓勵是我們不斷前進的動力,願我們陽光温情的服務為您帶來至尊的服務體驗。歡迎您再次光臨!祝您:旅途愉快!
Guest User
Queen Room
Stayed in Aug 2024
Business traveler
1 review
10/10
Outstanding
Posted on Sep 13, 2024
The hotel is surrounded by convenient transportation and travel. Parking is convenient, and it is convenient to eat, drink and have fun around. It is worth recommending. The hotel is easy to find and the hotel sign is very eye-catching. The hotel staff is very enthusiastic and patient in receiving us. They explained to us where to eat and where to have fun around the hotel. This is a plus. The hotel facilities are complete, the Wi-Fi is awesome, the rooms are clean and tidy, and the room facilities are complete and comfortable.
Original TextTranslated by Google
Response from Property: 親愛的小主:您好!感謝您的鼓勵和肯定,我們所追求的就是讓顧客感動,“當顧客有困難需要幫助時,讓顧客感動的機會就到了”,“親情一家人”的服務品牌堅持了N年一直不變,因為有您的認可和鼓勵,我們將傳遞給所有員工,這是對我們最大的獎賞,我們將更加努力!期待您的再次光臨!
Guest User
Fashion Theme Room
Stayed in Aug 2024
Traveling with friends
1 review
10/10
Outstanding
Posted on Sep 13, 2024
The service attitude of the lady at the front desk was very patient and enthusiastic ❤️, and the service was very fast and professional. The cleaning lady was very good and gave us directions to the room. The room was clean, tidy, comfortable, tidy and warm. The room facilities were complete and modern, parking was convenient, and travel around was convenient. It was still very pleasant and worth recommending.
Original TextTranslated by Google
Response from Property: 親愛的小主:您好!感謝您選擇希爾曼酒店,不忘初心方得始終,熱情好客貼心服務,慶幸我們的努力有感動到您。希望我們的服務讓您在路途中感受到更多的美好,如果喜歡我們,可以向您的朋友宣傳我們哦,期待您的再次光臨,祝您:生活愉快!
Chengzi22
Fashion Theme Room
Stayed in Aug 2024
Business traveler
9 review
10/10
Outstanding
Posted on Sep 13, 2024
The service attitude of the lady at the front desk was enthusiastic. The older sister showed us the way and took our luggage when we walked to the floor. I like the service attitude. The hotel has good equipment and facilities, fast Wi-Fi signal, good air conditioning cooling effect, clean room, fully equipped and comfortable room.
Original TextTranslated by Google
Response from Property: 親愛的小主:您好!非常感謝您選擇希爾曼酒店並給予關注和肯定。您的支持與鼓勵是我們不斷前進的動力,願我們陽光温情的服務為您帶來至尊的服務體驗。歡迎您再次光臨!祝您:旅途愉快!
Guest User
Queen Room
Stayed in Aug 2024
Business traveler
3 review
10/10
Outstanding
Posted on Sep 13, 2024
The hotel is pretty good, the front desk service is good, the check-in is very fast, there is a washing machine, the room is clean, and it is also close to the subway. The price-performance ratio is very high. I will stay here again next time I go on a business trip.
Original TextTranslated by Google
Response from Property: 親愛的小主:您好!感謝您的鼓勵和肯定,我們所追求的就是讓顧客感動,“當顧客有困難需要幫助時,讓顧客感動的機會就到了”,“親情一家人”的服務品牌堅持了N年一直不變,因為有您的認可和鼓勵,我們將傳遞給所有員工,這是對我們最大的獎賞,我們將更加努力!期待您的再次光臨!
Anonymous User
Elegant Queen Room
Stayed in Jul 2024
Couple
39 review
10/10
Outstanding
Posted on Sep 26, 2024
Facilities: Very good. I have stayed here many times. The facilities are very complete. Hygiene: Very clean. There is no peculiar smell in the room. Environment: Not bad. There is RT-Mart opposite. It is convenient to eat. Service: Very good. Just tell me what you need.
Original TextTranslated by Google
Response from Property: Dear lady, hello! Thank you very much for choosing Hillman Hotel and giving us your attention and affirmation. Your support and encouragement are the driving force for our continuous progress. We hope that our warm and warm service will bring you the supreme service experience. Welcome to visit us again! I wish you a pleasant journey!
Mark452
Fashion Theme Room
Stayed in Jul 2024
Solo traveler
28 review
2.0/10
Posted on Aug 18, 2024
The sanitation quality is very bad, the room is small, the soundproofing is poor, the TV can't be turned on, and it's over 150 yuan, which is really not worth it. I wanted to have a good sleep, but it was very noisy in the middle of the night. I booked for two days and stayed for one night and decisively checked out early. I don't recommend staying here🥲
Original TextTranslated by Google
Response from Property: 尊敬的貴賓:對於您反饋的問題,酒店深感抱歉。小業馬上發給相關部門整改,以期提高硬件和軟件。希望下次來,能看到我們的變化。
Wang zi xian long
Fashion Theme Room
Stayed in Jul 2024
Solo traveler
24 review
2.5/10
Posted on Aug 15, 2024
Facilities: The decoration of the front desk looks good, but the rooms and corridors upstairs are very old
Sanitation: The worst I have ever stayed in, with a smell of public toilets
Service: The two front desk staff had no expression on their faces throughout the whole process, and basically no communication. When they gave the room card, they mumbled and I couldn't hear clearly what they said
Environment: Because it is a windowless room, it is relatively quiet at the last corner, and there are no other rooms next to it, which is the corridor. You can't hear the sound of traffic on the road. I saw other comments saying that the roadside is very noisy.
But the movement outside the door can still be heard clearly.
To sum up, I didn't sleep all night.
First, the smell is too strong and I can't sleep.
Second, there are unknown stains on the quilt and mattress. I dare not lie down for fear of infection.
It feels like I stayed in a public toilet for a night, but I'll check out early. The other hotels I booked haven't arrived yet and there is no place to go.
But at least there is air conditioning and Wi-Fi can hold up.
I didn't dare to take a shower.
This is the first bad review I have given so far.
Generally, I would give good reviews if it is acceptable.
This is a bit too much.
Generally, I don't refer to other people's bad reviews, because some of them are not quite consistent with the actual situation.
But the bad reviews of this hotel are very real!
The price is really cheap.
But the basic hygiene should be done well.
Let the hotel staff live there and see for themselves.
For this price, it is not worth it to just use the air conditioning for one night, surf the Internet, and not sleep or take a shower. It is better to go to an Internet cafe.
I have also stayed in hotels of the same price. Even if they are old, at least the hygiene is acceptable.
Original TextTranslated by Google
Response from Property: 尊敬的貴賓:對於您反饋的問題,酒店深感抱歉。小業馬上發給相關部門整改,以期提高硬件和軟件。希望下次來,能看到我們的變化。
Guest User
Elegant Queen Room
Stayed in Jul 2024
Solo traveler
2 review
6.5/10
Posted on Aug 7, 2024
Summary: It is not recommended to stay here. Those who have money can pay a little more to live in a better place. Those who don't have money can live in the dormitory of Sanhe God, and the environment will not be much worse.
The hotel is full of the atmosphere of ten years ago. The floor of the room is this old-fashioned fake wood floor, which looks greasy. It turns black and yellow when wiped with a wet towel at the corners...
After opening the quilt cover, there are oil stains inside. I guess this quilt has also experienced many winds and rains.
The wall is completely different from the preview picture of the booking. There are many mottled marks, as if someone had just fought here yesterday. In addition, although the booking is a "deluxe king-size bed room", it seems to be no different from other types of rooms
The attitude of the front desk clerk and the cleaning uncle is quite good, but the hotel's operating level is really not flattering. It is hard to believe how such a low-quality hotel can survive in this environment full of Internet celebrity homestays.
Original TextTranslated by Google
Response from Property: 尊敬的貴賓:對於您不好的體驗深感抱歉。每個人都有自己的喜好,有人鍾愛它的價格,有人鍾愛它的地理位置,有人鍾愛它乾濕分離的淋浴間,您也説了服務態度挺好。還希望您常來,這樣您就知道如何“存活”了。
Guest User
Fashion Theme Room
Stayed in Jun 2024
Couple
7 review
10/10
Outstanding
Posted on Jul 29, 2024
Facilities: Complete
Sanitation: Clean
Environment: Beautiful
Service: The front desk guy has a good attitude
Original TextTranslated by Google
Response from Property: Dear distinguished guests: The hotel is located in the middle of Shenzhen Metro Line 4 (Longhua Station and Qinghu Station). Turn left to Qinghu Station and turn right to Longhua Station. There is a bus at the door, and the stop is RT-Mart Station. Eating, drinking, shopping and watching movies: RT-Mart Supermarket/Huihai Plaza/ICO Galaxy Shopping Mall/Longhua Yifangcheng/is the largest commercial center in the entire Longhua District. Longhua Cultural and Sports Center-5 minutes walk from the hotel, often hosts sports and entertainment activities; School: Next to Longhua No. 2 Primary School and Kindergarten; Xinhua Middle School; Longhua Chinese and English Experimental School Hospital: Longhua District People's Hospital, opposite the hotel is a side door of the hospital; Shenzhen People's Hospital Longhua Branch is 8 minutes away from the hotel by taxi. The hotel is equipped with self-service washing machines and dryers, hundreds of TV programs in the rooms, and independent air conditioning. All staff warmly welcome you to come again
Anonymous User
Fashion Theme Room
Stayed in Jun 2024
Other
75 review
2.0/10
Posted on Jul 16, 2024
I stayed here once before, and this is my second time. Bad reviews, but this time is really bad? When I first started working, everything was fine. When I was getting ready to take a shower at night, I was taking a shower and was about to get a towel. I looked down and saw a cigarette butt. I was speechless. I quickly got dressed and sent them a message. Then they came over and asked someone to sweep it. What happened? He just looked for it casually. I said, "Just sweep it all in there, otherwise it will be bad if something comes out later." Then he said, "Okay." I swept it, and a few pieces of garbage came out. I didn't say anything.
Later, he left and I continued to take a shower. Then what happened? It happened that I felt a little uncomfortable in that place, so I got some water and rinsed it, because I just swept it and rinsed it. Wow, there was another cigarette butt and melon seed shells and so on. I was really angry and told them. I went downstairs directly. Now an old man said directly, "Oh, we are a budget hotel, what?" What he meant was that they are a cheap hotel, and we can't be so strict. I said that I can introduce hair and so on, but this is a cigarette butt. Then he continued, what did he say? He meant that I should stop making trouble. I confronted him directly and said that I saw it when I was taking a bath and taking a bath towel. It was not found by others, okay? Thank you. I also said that when you were sweeping, I told you to sweep here so that there would not be anything else coming out later. You said it was okay, but as soon as you left, I told you to flush the swept area, and there was only a pile of it, and then it came out, blame me! Later they upgraded my room. This is really infuriating. Who would be unhappy if this happened twice when taking a bath? After I went downstairs, he also blamed me. He didn't even reflect on his own poor cleaning. There is so much garbage downstairs, which means that you may have swept all the garbage there normally. Otherwise, how could it be so coincidental that there were melon seed shells, two cigarette butts, and other things? Does everyone throw garbage there on purpose? It is very likely that your staff was too lazy to take it out when sweeping the floor. It's fine if you don't apologize, but you said to me, oh, don't be picky about economy hotels? I didn't even look for the conditions everywhere, okay? You can see it yourself. You blame me for being funny. When I came up to sweep, I told you to sweep inside. What did you sweep? If you swept it well, would there be anything? You blame me instead of reflecting on yourself. It's funny. The room rate is 177. In your mind, it's normal for a budget hotel to have these garbages, right? Others who live near you only pay 140. How come they don't see cigarette butts? It's so clean. Am I the only one who said that about your hotel? Cut it. Also, does your WiFi have a signal? How much of my own data has been used? Don't you know? Go up and test it yourself right now to see if what I said is right. Don't always blame others. Reflect on yourself.
Original TextTranslated by Google
6/7
Response from Property: 尊敬的貴賓:感謝您的點評。小業數了下,大概800多個字。想到您滿懷憤怒一個一個打出這麼多字,小業都挺心疼。由於當班員工沒有詳細向上反饋整個事情的來龍去脈,等知道時您已經受了委屈,真是萬分抱歉。是我們管理不當,造成此次事件。我們已嚴肅對該員工進行懲治教育。希望您下次過來可以看到我們的變化。