Floor 6, Dongmen Old Street Plaza, No. 123 East Shennan Road, Luohu District, Shenzhen, Guangdong, ChinaView Hotel Details
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Shenzhen Kuye Future Hotel Guest Reviews
4.1/5
1043 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
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Location4.2
Amenities4.1
Service4.2
Cleanliness4.2
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All reviews(1043)
Positive reviews(967)
Reviews with photos/video(233)
Great value for money(44)
Friendly front desk staff(44)
Easy to get around(42)
Convenient for shopping(30)
Close to metro(20)
Perfect for business trips(6)
Stayed multiple times(3)
Negative reviews(76)
Long Tripcation
Mini Standard Room - Single Occupancy (No window)
Stayed in Apr 2024
Solo travelers
23 review
4.0/5
Very Good
Posted on Jun 13, 2024
New hotel at there, more shopping mall, restaurants & coffee shop to choose near there too.
Response from Property: Dear guest, thank you for your review of the hotel! The hotel is designed in a mini capsule style, and the room size is small. But it has independent air conditioning and independent toilet. Although it is small, it is fully equipped. , our hotel is located on Dongmen Pedestrian Street, with convenient transportation and surrounded by commercial streets and mid-to-high-end shopping malls. The hotel also prepares a standard business hotel (Luxingjia Boutique Hotel) for guests, with a variety of room types. You can experience it when you come back again.
Joker
Mini Standard Room - Single Occupancy (No window)
Stayed in Jun 2024
Solo travelers
6 review
2.5/5
Posted on Sep 18, 2024
Small room and feel not very clean, cigarettes smell in the room
Response from Property: 尊敬的賓客,感謝您對酒店的評價與關注!酒店是迷你膠囊設計風格,在預訂平台上有明確標註各個房型的房間面積大小、有無窗,我們酒店房間雖小但有獨立空調、獨立洗手間,雖小但五臟俱全 祝您工作順利!
~ Elvin Элвин daming
Mini Standard Room - Single Occupancy (No window)
Stayed in Nov 2023
Business travelers
9 review
5.0/5
Outstanding
Posted on Dec 3, 2023
For me this is the best budget hotel in Dongmen. As a seasoned traveller I vote with my feet and come back to this hotel everytime even when I was far away from the hotel and have to hail a taxi.
The no-nonsense but attractive lady with the ponytail at the reception is always very helpful and considerate.
The room and beddings are clean but not very sound-proof. Bottled water is provided even at this competitive price. Since it is in the heart of Dongmen district with eateries lined the streets it is easy to grab a quick bite of any kind 24/7. Good value for money.
Response from Property: Hello, distinguished distinguished guests.thank you very much for your praise of our hotel. We will continue our efforts.Welcome to the next time.
FYS2023
Mini Standard Room - Single Occupancy (No window)
Stayed in Jan 2024
Solo travelers
74 review
3.5/5
Posted on Mar 1, 2024
Fair price, not bad room, door exit and lift are dirty lol
Response from Property: 親,非常感謝您下榻本酒店,您的滿意是對我們工作最大的支持和信任,我們會再接再厲,不辜負您的點評。也非常感謝您真誠的對我們提出服務質量的不足之處,酒店在積極的做好服務人員的服務意識的培訓期待您的再次光臨!祝萬事勝意。
Guest User
Mini Standard Room - Single Occupancy (No window)
Stayed in Oct 2024
Business travelers
38 review
5.0/5
Outstanding
Posted on Nov 3, 2024
Excellent
Response from Property: 尊敬的賓客,感謝您對酒店的點評!酒店是迷你膠囊設計風格,房間面積較小。但有獨立空調、獨立洗手間,雖小但五臟俱全。我們酒店位於東門步行街,交通便利,周邊商業街、中高檔購物商場環繞。期待您下次光臨。
Guest User
Mini Standard Room - Single Occupancy (No window)
Stayed in Mar 2024
Solo travelers
2 review
2.2/5
Posted on Apr 26, 2024
Facilities: The glass of the bathroom is transparent, speechless! It was very awkward to use the bathroom when staying with friends. There was no hot water for showering, so I could only use cold water.
I booked the room because I saw it had air conditioning when I booked it, but it didn't have air conditioning. It was very hot and I woke up several times at night because of the heat.
Environment: It was stuffy, the light was very dim, it was very depressing, the air was not circulated, it was not fresh, there was a weird smell in the air, it was very smelly
Original TextTranslated by Google
Response from Property: Dear guest, hello, first of all, thank you for choosing our hotel every time you go on a business trip! The room you stay in is a mini standard single room, which is recommended for one person and can accommodate up to 2 people. There is hot water for bathing, and you need to adjust the switch to adjust the temperature yourself. Each room is equipped with fresh air air conditioning for guests to use. There is a panel in the room to operate and adjust the air conditioning mode, temperature, and air volume. There are also two control light panels for guests to adjust by themselves (except the door switch). I hope that every traveler staying in our hotel can ask any staff of the hotel as soon as possible if they encounter any problems. We will actively answer and handle them for you.
Anonymous User
Mini Standard Room - Single Occupancy (No window)
Stayed in Mar 2024
Solo travelers
51 review
5.0/5
Outstanding
Posted on Apr 7, 2024
Every time I come to Shenzhen, I will choose to stay here. It is just above the Dongmen Old Street subway station, and it is very convenient to go to Hong Kong. The hotel is very cost-effective, safe and hygienic, and the ladies at the front desk are also very nice!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your appreciation of the service of Kuye Future Hotel, which is the greatest affirmation and support for our work. The essence of the service of Kuye Future Hotel is passed on to every guest. We look forward to your visit again!
Guest User
Superior Mini Room
Stayed in Feb 2024
Solo travelers
7 review
5.0/5
Outstanding
Posted on Mar 31, 2024
The hotel is very good. The service from Dai and Xiao Liu at the front desk is warm and thoughtful. The whole process is pleasant and reassuring. The facilities are complete, the beds are clean, and it is very comfortable to sleep.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your evaluation of our hotel and recognition of our staff. Your encouragement is our motivation to move forward. We will continue to work hard to provide the best service. welcome next time!
Zhuluojiyu
Mini Standard Room - Single Occupancy (No window)
Stayed in Feb 2024
Solo travelers
15 review
3.5/5
Posted on Apr 7, 2024
Hygiene: OK.
Environment: The room I booked has no window. It's OK for one night.
Service: OK. Someone took us to the room.
Facilities: The lights were broken.
Original TextTranslated by Google
Response from Property: : Dear guest: Hello! Your appreciation for the service of Kuye Future Hotel is the greatest affirmation and support for our work. The red lights in the room are only lit when touched, and the air conditioner is also turned on only when the green light is on. Ha! Thank you again for your affirmation of the hotel. I look forward to visiting you again. I wish you a pleasant journey!
Guest User
Mini Standard Room - Single Occupancy (No window)
Stayed in Feb 2024
Business travelers
16 review
3.0/5
Posted on Apr 4, 2024
The room is not very soundproof, the toilet is noisy, the front desk clerk is very warm and polite when checking in, but looks unhappy when checking out, very realistic and sophisticated, in short, the hardware is average, the service is average
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for your evaluation of our hotel. We have optimized the service you mentioned. In order to make your check-out faster, our hotel is equipped with a 24-hour self-service machine for card insertion and refund. If this makes you feel that we are a little cold, we are deeply sorry for giving you a bad stay experience. Creating a comfortable stay environment for guests has always been the purpose of our hotel.
Guest User
Mini Standard Room (2 beds) (No window)
Stayed in Feb 2024
Couples
3 review
1.7/5
Posted on Mar 23, 2024
When I checked into the room, I found that the trash can was not cleaned, the toilet was not clean, and there was a peculiar smell. There are at least 5 or more flies in the room. Moreover, I booked a double bed when I made the reservation on trip.com. As a result, because there were no sufficient rooms, only one remaining room was allocated, without complying with my reservation requirements, and without notifying me in advance.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your evaluation of our hotel. We have fed back your feedback to various departments and have made rectifications based on your feedback. We hope you can see the changes in our hotel next time you stay. I wish you a smooth work.
Anonymous User
Mini Standard Room - Single Occupancy (No window)
Stayed in Feb 2024
Solo travelers
17 review
5.0/5
Outstanding
Posted on Mar 18, 2024
Good location, Dongmen Old Street, easy to find. The environment is OK, quiet and clean. The service is also good. The front desk confirms the order and assigns the room. You go to the machine to pay the deposit and get the room card. The same is true for check-out. The room is small but well-equipped. Except for the weak mobile phone signal, but the WIFI signal is good, everything else is OK. High cost performance, worth recommending!
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Wonderfulling
Deluxe Mini Room (1 bed)
Stayed in Feb 2024
Family
3 review
5.0/5
Outstanding
Posted on Apr 1, 2024
A very cost-effective hotel 👍It is very convenient to travel in the pedestrian street👍👍
Original TextTranslated by Google
Response from Property: A city, two people, a wonderful memory. Thank you for your recognition. All our staff will be encouraged by your five-star praise. We are also working hard to achieve perfection. Wish you a safe trip!
HAPPYlaoshi
Mini Standard Room - Single Occupancy (No window)
Stayed in Jan 2024
Business travelers
31 review
3.2/5
Posted on Feb 20, 2024
The space for one person in a room is the same as that of a sleeper berth on a train
The suitcase cannot be laid flat, let alone opened.
No penalty will be charged if you check out for more than one minute
Public areas are very clean
The room is so small that there is no space for taking a shower
Go to bed immediately when you get in, leave immediately after getting up, it's still acceptable
If you are staying in the room for a long time or two people, don’t consider it.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. .The hotel is designed in a mini-capsule style. The room is small in size, with independent air conditioning and independent toilet. Although it is small, it has all the essentials. Our hotel checks out at 12 noon and checks in after 14:00. Overtime charges are 40 yuan per hour. Our hotel is located on Dongmen Pedestrian Street, with convenient transportation and surrounded by commercial streets and mid- to high-end shopping malls. The hotel also prepares a standard business hotel (Luxingjia Boutique Hotel) for guests, with a variety of room types in different styles. You can experience it when you come back again. Looking forward to visiting again and wishing you a pleasant journey!
Ruizheqincheng
Mini Standard Room - Single Occupancy (No window)
Stayed in Nov 2023
Business travelers
18 review
5.0/5
Outstanding
Posted on Dec 26, 2023
I recently stayed at Shenzhen Luohu Kuye Future Hotel for 6 days due to a business trip. The room decoration materials are advanced and do not stick to dirt. They are easy to clean and the room is very clean. Such materials also cause the air to be odorless and fresh. If you stay in the room for a long time, you will feel like you are in a wild garden. You forget that you are in the room. See attached photo. Heating, sufficient hot water for showers and wash basins, and adequate lighting. There are international power sockets in the room, as well as domestic and USB power sockets. The shower and bathroom are completely sealed with glass, so no water will leak out of the bathroom. The washbasins, toilets and showers drain water quickly, and the sink in the bathroom is completely surrounded like an ancient moat. There will never be water in the bathroom overflowing to the floor of the room. It was a pleasant stay during this business trip. Attached are photos of the shops and street signs surrounding the hotel entrance. The hotel entrance is in the center of the brightly lit Dongmen Old Street, directly opposite the South Gate of Dongmen Town Food City.
Original TextTranslated by Google
6/18
Response from Property: Dear, thank you for choosing Kuye Future Hotel. Guest satisfaction is our greatest pursuit. We are very happy to give you a satisfactory stay experience. Your comments will inspire us to devote more enthusiasm to give back to guests. We look forward to every guest having a good stay experience. Welcome you and your family to come again. I wish you health and happiness!