Xixiang Avenue No.296 (Ruifeng Labour Building), Bao'an District, Shenzhen, Guangdong, 518102, ChinaView Hotel Details
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Orange Hotel Guest Reviews
4.6/5
Very Good
728 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(728)
Positive reviews(711)
Reviews with photos/video(145)
Easy to get around(76)
Delicious breakfast(60)
Classy environment(49)
Friendly front desk staff(48)
Perfect for business trips(33)
Large rooms(31)
Close to airport(17)
Would stay again(14)
Negative reviews(17)
Anonymous User
Superior Double Room
Stayed in Apr 2024
Couples
14 review
3.2/5
Posted on May 11, 2024
Hotel is not near train station. Room is clean. Breakfast is acceptable.
Response from Property: Thank you for choosing Juzi as your accommodation during this trip and sharing your stay experience with us. We are deeply sorry for the poor experience you had during this stay! We will continue to work hard to provide you and more guests with better and more personalized services. We sincerely look forward to seeing you, your family and friends again.
RobGZ22
Deluxe Suite
Stayed in Dec 2024
Couples
93 review
5.0/5
Outstanding
Posted on Feb 2, 2025
Everything was fine, and I appreciate the orange-smelling soap.
Response from Property: Thank you very much for your recognition of us! Xiaoju will continue to work hard! Looking forward to your coming again! I wish you a happy life!
Jasmine Au
Superior Room (2 beds)
Stayed in May 2024
Family
48 review
3.5/5
Posted on Jul 2, 2024
Stay in Shenzhen too late and luckily find a twins bed hotel and bring 2 kids to stay here for 1 night. Hotel is a bit far from downtown but lots of restaurant nearby. There is a night market nearby and you can grab lots of tasty street foods back to hotel to enjoy. The room i stayed is near the main road and it is quite noisy even though I have upgraded to a higher floor. Staffs are nice and helpful. I guess to maintain good sleep, i may not stay in this hotel again.
Response from Property: 尊敬的客人,很抱歉此次入住未能讓您感到滿意。不足之處小桔會努力整改。祝您生活愉快!
RAWIPORN
Superior Room (2 beds)
Stayed in Nov 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Dec 14, 2024
Nice place
Response from Property: 親愛的賓客,您好,感謝您對桔子的喜愛和認同。桔子一直努力為旅客打造温馨舒適的入住體驗,希望我們能為您的假期增添喜悦和感動。酒店期待您的再次入住!
Anonymous User
Selected Room (2 beds)
Stayed in Sep 2024
Business travelers
63 review
4.0/5
Very Good
Posted on Oct 14, 2024
Nice hotel!
Response from Property: 很開心能給客官帶來美好的體驗,我們的相遇很美妙,也希望這份美妙一直持續下去哦!
QusayQais
Deluxe Suite
Stayed in Sep 2024
Family
64 review
5.0/5
Outstanding
Posted on Nov 17, 2024
Very good
Response from Property: 非常感謝您對我們的認可!小桔會繼續努力!期待您的再次到來!祝您生活愉快!
ZengXao
Superior Double Room
Stayed in Feb 2023
Business travelers
9 review
4.7/5
Amazing
Posted on Apr 1, 2023
Close to Shenzhen airport. Big room. Recommend for business traveller.
Response from Property: Dear customer, thank you very much for your support to the hotel. I am still a bit disappointed that I didn't receive your 5 points positive feedback. I hope the customer can point out our shortcomings next time they arrive. We will serve wholeheartedly and look forward to your next arrival!
Naif Salim
Superior Double Room
Stayed in Jul 2024
Couples
5 review
5.0/5
Outstanding
Posted on Sep 27, 2024
Excellent
Response from Property: 非常感謝您對我們的認可!小桔會繼續努力!期待您的再次到來!祝您生活愉快!
Gaoqiaoliangliangzhu
Deluxe Suite
Stayed in Aug 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Sep 16, 2024
nice!
Response from Property: 非常感謝您對我們的認可!小桔會繼續努力!期待您的再次到來!祝您生活愉快!
Guest User
Superior Double Room
Stayed in Oct 2023
Business travelers
2 review
3.5/5
Posted on Feb 1, 2024
Good hotel
Response from Property: Dear guest, thank you very much for your support of the hotel. We are still a little disappointed that we did not get your full 5-point praise. Maybe it is because the hotel has not done enough. We hope you will come next time. If you can point out our shortcomings to us, we will strive to do better. We will serve attentively so that every customer who comes to the store can feel the warmth of home. We hope that our service can bring you more surprises. and moved, looking forward to your next visit!
Anonymous User
Superior Double Room
Stayed in Aug 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Sep 9, 2023
KKKKKKK
Response from Property: We are so lucky to meet you. Thank you very much for taking the time to write down your valuable review. Your review is our greatest motivation! Attentive service will give you a different experience!
Guest User
Superior Room (2 beds)
Stayed in Jan 2025
Family
1 review
3.0/5
Posted on Feb 5, 2025
This is probably a franchise store, it's a far cry from the directly-operated oranges, the orange bowl at the front desk was empty during Chinese New Year, there was no sugar in the room, let alone souvenirs, the breakfast was average, and it's not close to the subway station. When I first booked, I was misled by the reviews, saying it was 300 meters away, but it was actually nearly 700 meters
Original TextTranslated by Google
Response from Property: 尊敬的客人,很抱歉此次入住未能讓您感到滿意。不足之處小桔會努力整改。祝您生活愉快!
Xibudianziwang-
Superior Double Room
Stayed in Dec 2024
Family
3 review
5.0/5
Outstanding
Posted on Jan 23, 2025
During my busy journey, I had the honor to stay at the Orange Hotel. This experience was like a ray of warm sunshine, which left me with a very deep and beautiful impression.
When I stepped into the hotel, the staff's warm smile and caring greetings instantly dispelled my fatigue from the journey. When checking in, the staff was not only skilled and efficient, but also took the initiative to introduce me to the hotel's special services and surrounding travel guides, patiently answering every question I had, with a friendly attitude, making people feel particularly comfortable. This high-quality service ran through my entire stay. Once I needed a few more hangers temporarily, I called the front desk, and in less than five minutes, the staff delivered the hangers to the room, always maintaining politeness and enthusiasm.
The hotel staff was very easy to talk to. I needed to delay check-out due to changes in my itinerary. When I made a request to the front desk, they did not hesitate or shirk their responsibilities, but stood from my perspective and considered it very quickly. I was able to arrange the subsequent itinerary more calmly. This understanding and accommodation really touched me.
I have to mention that the hotel provides free orange drinks, which is a great feature. Whether you are tired and return to the hotel, or wake up in the morning, a cup of sweet and sour orange drink can quench your thirst and refresh you. The sweet taste seems to condense the beauty of autumn. Every sip is full of natural breath, which brings full vitality to people. At the same time, it also cleverly echoes the hotel brand and makes people feel the unique brand culture.
This time I stayed at the Orange Hotel, from the high-quality service, the reasonable staff to the free and delicious orange drinks, every detail made me feel the hotel's care. The next time I travel, the Orange Hotel will still be my first choice, and I sincerely recommend it to friends who are looking for a comfortable place to stay.
Original TextTranslated by Google
Response from Property: Thank you for your high evaluation. Your satisfaction is the greatest encouragement to us. We are honored that our service has received such high evaluation from you. We will continue to maintain this enthusiasm and serve our guests sincerely! We look forward to seeing you again!
Liuyinyou
Business Double Room
Stayed in Nov 2024
Business travelers
11 review
4.5/5
Great
Posted on Dec 27, 2024
The hotel's sanitation and location are very good, and the adjacent dining area is convenient.
It is recommended to replace the TV, which is too old and the picture is blurry.
Original TextTranslated by Google
Response from Property: Dear guest, we are sorry that you were not satisfied with your stay. We will try our best to correct the shortcomings. I wish you a happy life!
Anonymous User
Selected Room (2 beds)
Stayed in Nov 2024
Business travelers
14 review
3.7/5
Posted on Dec 4, 2024
The location is good, at the intersection. Line 11 is nearby, but I don't know if it's because of the central air conditioning, but I could smell the stinky cigarette smell until midnight. It was uncomfortable. I probably won't do it again next time.
Original TextTranslated by Google
Response from Property: Dear guest, we are sorry that you were not satisfied with your stay. We will try our best to correct the shortcomings. I wish you a happy life!