Xinyage Apartment Hotel

Xinyage Apartment Hotel Reviews

Xinyage Apartment Hotel

2214, Section C, Chengshi Tiandi Plaza, Luohu District, Shenzhen, Guangdong, 518000, ChinaView Hotel Details
Xinyage Apartment Hotel
Xinyage Apartment HotelXinyage Apartment HotelXinyage Apartment Hotel
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Xinyage Apartment Hotel Guest Reviews

4.5/5
Good
88 review
Verified reviews
Location4.5
Amenities4.5
Service4.7
Cleanliness4.5
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All reviews(88)
Positive reviews(84)
Reviews with photos/video(18)
Great service(30)
Awesome amenities(16)
Large rooms(12)
Easy to get around(8)
Convenient for shopping(8)
Many amenities(7)
Near shopping area(6)
Would stay again(2)
Negative reviews(4)
B2B
Featured Room - 1 Bedroom
Stayed in Dec 2023
Travel with friends
55 review
3.0/5
Posted on Jan 4, 2024
The rooms are fine but the smells of the linens are not fresh. The location of the hotel is 10 mins away from the Shenzhen mtr stations . It was a bit noisy even you sleep in the only one bedroom due to the traffic and construction site outside the building. Overall experience is acceptable.
Response from Property: Dear guest, thank you for staying with us and for your recognition of the room. Regarding the quilt cover, it is because we added disinfectant water when cleaning and disinfecting, and then added lavender scented detergent from Vietnam. If you don't like it, please inform us as soon as possible to change it for you next time you come. We can guarantee that it will be changed for each guest, 100% cleaning and disinfection. As for the problem of noise outside, I am very sorry. Everyone in Luohu District knows that the whole street has been changed recently, and there is no noise now. In this case, as long as we close our windows, there will be basically no noise. Thank you again for staying with us and look forward to your visit again. Thank you.
Zhinvbujia
Featured Room - 1 Bedroom
Stayed in Apr 2024
Couples
31 review
5.0/5
Outstanding
Posted on May 18, 2024
Facilities: The place is easy to find and there are things to cook with Hygiene: clean Environment: The location is very good, very close to Cotai City Service: The owner is very nice, very enthusiastic, and kept telling us the address.
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Response from Property: Dear guest, thank you for your stay, thank you for your support and praise, thank you
Tulingdongpo
Warm one room, one living room, one kitchen (cooking)
Stayed in Jul 2024
Family
11 review
3.3/5
Posted on Aug 22, 2024
Let’s talk about the advantages first: the host’s service is really good and he upgraded the room for free. The location is also good, a 10-minute walk from the Guomao subway exit. But the overall facilities of the room are a bit old, especially the bathroom. It is recommended that the homeowner improve it.
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Response from Property: Dear customer, thank you for your stay, thank you for your support, and thank you for your suggestions. Thank you.
Guest User
Tatami Double Bed Room (Cooking Allowed)
Stayed in Dec 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Jan 17, 2024
, hygienic and clean, the neighborhood is very prosperous, the landlord's service is very good, it looks very comfortable. It is worth recommending, very good, I have booked this place many times, it is worth recommending
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your stay, thank you for your support and praise, and look forward to visiting us again, thank you
Guest User
Warm one room, one living room, one kitchen (cooking)
Stayed in May 2024
Family
3 review
1.5/5
Posted on Jul 10, 2024
The room type is wrong, the hot water in the bathroom is unstable, the quilt has a strong smell of washing powder, the room has no advantages except that it is big
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Response from Property: Dear guests. Thank you for your stay and your valuable comments. We have multiple units of each unit. We will check in advance before everyone checks in. After arriving, we will ask you if the room is full. Since you booked in June and reviewed in July, I can't remember who it is, but I am deeply sorry for the unpleasant experience you have. Regarding the hot Regarding the water problem, I would like to remind future guests that if the room is not satisfied when checking in, you can change or refund it. If you have any questions after checking in, you can contact us at any time. We are online 24 hours a day. For hot water problems, all our rooms have independent water heaters. . Natural gas is installed on the balcony, that is, outside the bathroom. It takes more than ten seconds to turn it on. In short, if you don’t understand anything, feel free to let me know. We are happy to serve you. The smell of the quilt is not the smell of washing powder, but of us. Aromatherapy should be put on after cleaning and disinfection, so please understand, thank you🙏
Guest User
Guestroom - 1-Bedroom, with View (Balcony) (Upper floor)
Stayed in Sep 2024
Solo travelers
7 review
3.7/5
Posted on Oct 9, 2024
Facilities: General Hygiene: OK Environment: OK Service: Very good
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Response from Property: Dear guest, thank you for your stay, thank you for your support and praise, and look forward to visiting again. Thank you.
Guest User
Finely Decorated Room With Balcony (Cooking Allowed)
Stayed in May 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jun 21, 2024
The landlord was very nice and fully met my requirements. Even when I arrived late at night, he still patiently guided me to check in. He also helped me collect more than ten express deliveries. I was very touched. I wish the boss a prosperous business and abundant financial resources!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your stay, thank you for your support and praise, welcome to visit next time, thank you
Guest User
Tatami Double Bed Room (Cooking Allowed)
Stayed in May 2024
Couples
53 review
3.5/5
Posted on Jun 7, 2024
The location is good, but the tatami bed in the room is okay, but the large sofa has a history. I hope it will be cleaned well. The room is big and everything else is okay! ! ! ! ! ! ! ! ! !
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Response from Property: Dear guest, thank you for your stay and your valuable opinion. We will replace the sofa immediately and have bought a brand new one. Thank you.
Guest User
Finely Decorated Room With Balcony (Cooking Allowed)
Stayed in Apr 2024
Couples
4 review
5.0/5
Outstanding
Posted on May 8, 2024
Overall good, soundproofing is good, there is no noise in the middle of the night The boss responded quickly and friendly The location is also close to nearby shopping malls The only problem is that the toilet smells bad. You can smell it in the living room even if you don't close the door. It also caused some fruit flies in the room.
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Response from Property: Dear guest, thank you for your stay, thank you for your support, and thank you for raising the issue. The toilet has no water due to the drain elbow. We have dealt with it. Here is a warm reminder. If you have any problems during your stay in our room, please call us. We will do our best to deal with it 24 hours a day. There is only one purpose, I hope you can live in peace. Thank you
moongni
Tatami Double Bed Room (Cooking Allowed)
Stayed in Mar 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on May 1, 2024
The room is very large, clean and tidy, with complete facilities. There is a convenience store downstairs, which is very convenient. The management staff is also very patient. It is a good experience
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your stay, thank you for your support and praise, thank you
Guest User
Featured Comfy Room - 1-Bedroom
Stayed in Feb 2024
Other
6 review
4.5/5
Great
Posted on Apr 3, 2024
The transportation is convenient and the location is easy to find. The room is relatively spacious. Although the facilities are not so new, they are relatively complete. The service attitude is very good and any questions can be responded to quickly. I renewed my reservation for another night on the day of check-in.
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Response from Property: Dear customer, thank you for your stay, thank you for your support and praise, thank you
Jiafeng
Warm one room, one living room, one kitchen (cooking)
Stayed in Feb 2024
Family
16 review
5.0/5
Outstanding
Posted on Apr 1, 2024
Almost every time I go to Shenzhen, I choose Shuibei Yumanju. The location is very good and there are many delicious foods nearby, such as pickled fish, coconut chicken, pork belly chicken, roast duck, etc. Basically, you can find everything you can think of. There are also several amusement facilities nearby for children. In addition, their rooms are clean and the front desk staff are very friendly.
Original TextTranslated by Google
Response from Property: Dear customer, thank you for your stay, thank you for your support and praise, thank you
Guest User
Finely Decorated Room With Balcony (Cooking Allowed)
Stayed in Dec 2023
Travel with friends
24 review
5.0/5
Outstanding
Posted on Jan 29, 2024
The room is clean and hygienic. The layout is reasonable. The customer service staff are warm and thoughtful.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your stay, thank you for your support and praise, and look forward to visiting again. Thank you.
Guest User
Finely Decorated Room With Balcony (Cooking Allowed)
Stayed in Dec 2023
Business travelers
21 review
5.0/5
Outstanding
Posted on Jan 14, 2024
The room is spacious and bright, with a washing machine and balcony for washing clothes, but the mattress is a bit soft
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your stay and support. We look forward to seeing you again. Thank you.
Guest User
Tatami Double Bed Room (Cooking Allowed)
Stayed in Dec 2023
Other
1 review
5.0/5
Outstanding
Posted on Jan 16, 2024
A very satisfying stay, clean and hygienic, the bed feels very comfortable like sleeping at home
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your stay, thank you for your support and praise, looking forward to visiting again, thank you