Xinyage Apartment Hotel

Xinyage Apartment Hotel Reviews

Xinyage Apartment Hotel

2214, Section C, Chengshi Tiandi Plaza, Luohu District, Shenzhen, Guangdong, 518000, ChinaView Hotel Details
Xinyage Apartment Hotel
Xinyage Apartment HotelXinyage Apartment HotelXinyage Apartment Hotel
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Xinyage Apartment Hotel Guest Reviews

9/10
Good
96 review
Verified reviews
Location8.8
Amenities8.8
Service9.5
Cleanliness8.9
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All reviews(96)
Positive reviews(92)
Reviews with photos/video(23)
Great service(30)
Awesome amenities(16)
Large rooms(12)
Easy to get around(8)
Many amenities(7)
Convenient for shopping(7)
Great value for money(6)
Near shopping area(5)
Negative reviews(4)
B2B
Featured Room - 1 Bedroom
Stayed in Dec 2023
Travel with friends
51 review
6.0/10
Posted on Jan 4, 2024
The rooms are fine but the smells of the linens are not fresh. The location of the hotel is 10 mins away from the Shenzhen mtr stations . It was a bit noisy even you sleep in the only one bedroom due to the traffic and construction site outside the building. Overall experience is acceptable.
Response from Property: Dear guest, thank you for staying with us and for your recognition of the room. Regarding the quilt cover, it is because we added disinfectant water when cleaning and disinfecting, and then added lavender scented detergent from Vietnam. If you don't like it, please inform us as soon as possible to change it for you next time you come. We can guarantee that it will be changed for each guest, 100% cleaning and disinfection. As for the problem of noise outside, I am very sorry. Everyone in Luohu District knows that the whole street has been changed recently, and there is no noise now. In this case, as long as we close our windows, there will be basically no noise. Thank you again for staying with us and look forward to your visit again. Thank you.
ton21bkk
Tatami Double Bed Room (Cooking Allowed)
Stayed in Feb 2025
Solo travelers
11 review
10.0/10
Outstanding
Posted on Apr 2, 2025
I have booked here many times. First, I am used to the familiar place, and second, the management staff is easy to contact, so there is no need to change. I will stay here every time I go to Shenzhen
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Response from Property: Dear guests. Thank you for your patronage many times, thank you for your support, and look forward to patronizing us again. Thank you.
Guest User
Tatami Double Bed Room (Cooking Allowed)
Stayed in Feb 2025
Business travelers
9 review
10.0/10
Outstanding
Posted on Mar 23, 2025
The environment is clean and quiet, and the cleaning is good. There is a projector and you can cook your own food. It is close to the port and convenient for travel. There is MixC next door. If you stay for a few days, it is still recommended.
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Response from Property: Dear guests, thank you for your stay, thank you for your support and praise, thank you.
Guest User
Guestroom - 1-Bedroom, with View (Balcony) (Upper floor)
Stayed in Nov 2024
Solo travelers
1 review
5.0/10
Posted on Dec 30, 2024
The room is very old and the hygiene is poor. The hot water is often cut off after taking a shower for three minutes.
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Response from Property: Dear customer, thank you for staying with us. We are sorry that you were not satisfied with your stay. We will follow up and clean up the blind spots you mentioned. Regarding the hot water problem you mentioned, we have an independent natural gas water heater. If you adjust the water temperature too high before use, and adjust the temperature to the middle during use, the water pressure will be too low and the gas will be cut off. We will confirm again whether there is any problem with the room when you check in. If you have any questions, please feel free to contact us. We didn't know until you checked out and read the comments. We are very sorry. We hope we can provide better service when you stay again. Thank you.
Guest User
Finely Decorated One-Bedroom One-Living Room Suite C
Stayed in Nov 2024
Couples
11 review
10.0/10
Outstanding
Posted on Dec 28, 2024
This time when I traveled to Shenzhen, I specifically chose a homestay close to Yuanmao because it is very convenient. The accommodation building is located on both sides of MixC, King Glory and China World Trade Center, which is convenient for travel, shopping, strolling, dining and going to the port. The homestay itself is in an apartment, and it is very safe with a doorman at the door. The room is fully equipped and spacious, clean and hygienic. Fang Dong is proactive, enthusiastic and responsive.
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6/9
Response from Property: Dear guests, thank you for your stay, thank you for your support and trust, and we look forward to seeing you again. Thank you.
Guest User
Simple One-Bedroom One-Living Room (Cooking Allowed)
Stayed in Feb 2025
Business travelers
5 review
7.5/10
Posted on Mar 28, 2025
It is convenient to eat around and pass the customs. The boss is more responsible. I will order more next time!
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Response from Property: Dear guests. Thank you for your stay, thank you for your support and praise, thank you
Donnadxh
Tatami Double Bed Room (Cooking Allowed)
Stayed in Jan 2025
Business travelers
37 review
8.5/10
Very Good
Posted on Feb 25, 2025
It's OK, but it's a bit dark. The price is very cheap, good, I will come again in the future, the location is very good, the intersection, the traffic light intersection, it's easy to find, and the cost performance is very high
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Response from Property: Dear guests, thank you for your stay and your support. Our tatami is all wood with black as the theme. We also have cozy one-bedroom and one-living room, and bright and refined one-bedroom and one-living room with balcony, each with its own merits. When you check in, as long as we have more rooms, you can change or upgrade for free at any time. We look forward to your visit again. We will give you more choices to make you more satisfied. Thank you.
Anonymous User
Simple One-Bedroom One-Living Room (Cooking Allowed)
Stayed in Nov 2024
Travel with friends
4 review
10.0/10
Outstanding
Posted on Dec 29, 2024
There are many room options. The rooms are very satisfactory, very clean, and the attitude is particularly good. The evening came late and we stayed in touch the whole time. The room has all the necessary toiletries and the quilt covers have been changed.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your stay, thank you for your support and trust, and we look forward to seeing you again. Thank you.
Guest User
Tatami Double Bed Room (Cooking Allowed)
Stayed in Nov 2024
Business travelers
14 review
10.0/10
Outstanding
Posted on Dec 16, 2024
Every time I come to Shenzhen on business, I will choose this hotel. The boss is warm and kind. The room is well decorated. The location is very convenient. The Mixc is downstairs. The community has access control and is very safe. I recommend it again~
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Response from Property: Dear guests, thank you for your stay, thank you for your support and trust, thank you for staying again, thank you🙏
Guest User
Tatami Double Bed Room (Cooking Allowed)
Stayed in Nov 2024
Business travelers
2 review
2.5/10
Posted on Dec 15, 2024
The accommodation is old and spacious, but you can hear noise from the hallway. It is difficult for people who do not speak Chinese to stay there. You have to call to get assigned a room and go up, and the general security guard opens and closes the door, so it is difficult to go there thinking of it as a regular hotel. The facility is old, so you can cook or do laundry, but it is old and a bit dirty. If I go next time, I think I will go to a regular hotel.
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Response from Property: Dear guest, although our language communication problem made you dissatisfied with your stay, please understand. Thank you.
Zhinvbujia
Featured Room - 1 Bedroom
Stayed in Apr 2024
Couples
29 review
10.0/10
Outstanding
Posted on May 18, 2024
Facilities: The place is easy to find and there are things to cook with Hygiene: clean Environment: The location is very good, very close to Cotai City Service: The owner is very nice, very enthusiastic, and kept telling us the address.
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Response from Property: Dear guest, thank you for your stay, thank you for your support and praise, thank you
Guest User
Simple One-Bedroom One-Living Room (Cooking Allowed)
Stayed in Oct 2024
Solo travelers
31 review
8.0/10
Very Good
Posted on Jan 15, 2025
A very good place to stay, very cost-effective. For this price, you can enjoy a living room and a bedroom, which are very large and the big bed is very comfortable.
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Response from Property: Thanks
Kenny8210
Tatami Double Bed Room (Cooking Allowed)
Stayed in Jul 2024
Travel with friends
27 review
9.7/10
Amazing
Posted on Sep 4, 2024
It was my second time staying here. The address was perfect, the facilities were complete, and there was a 24-hour doorman. I applied for early check-in when I checked in, but when I arrived at the hotel, the hotel reminded that they had not received any notification from Ctrip. The boss was very helpful and immediately gave me a room.
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Response from Property: Dear customer, thank you for visiting us again. Thank you for your support. I am grateful and look forward to seeing you again. Thank you.
Tulingdongpo
Warm one room, one living room, one kitchen (cooking)
Stayed in Jul 2024
Family
12 review
6.7/10
Posted on Aug 22, 2024
Let’s talk about the advantages first: the host’s service is really good and he upgraded the room for free. The location is also good, a 10-minute walk from the Guomao subway exit. But the overall facilities of the room are a bit old, especially the bathroom. It is recommended that the homeowner improve it.
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Response from Property: Dear customer, thank you for your stay, thank you for your support, and thank you for your suggestions. Thank you.
Guest User
Tatami Double Bed Room (Cooking Allowed)
Stayed in Dec 2023
Business travelers
2 review
10.0/10
Outstanding
Posted on Jan 17, 2024
, hygienic and clean, the neighborhood is very prosperous, the landlord's service is very good, it looks very comfortable. It is worth recommending, very good, I have booked this place many times, it is worth recommending
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your stay, thank you for your support and praise, and look forward to visiting us again, thank you