JI DUO Hotel (Shenzhen Longgang Vanke Plaza Jixiang Metro Station Store) Reviews
JI DUO Hotel (Shenzhen Longgang Vanke Plaza Jixiang Metro Station Store)
Shop No. 3, Hongji Garden West District, No. 15 Hongjin Road, Longcheng Street, Longgang District, Shenzhen, Guangdong, ChinaSee Hotel Details
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1 night
Guest Reviews
9.5/10
Outstanding
443 review
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Verified reviews
Location9.4
Amenities9.5
Service9.7
Cleanliness9.6
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Positive reviews(434)
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Well designed(10)
Negative reviews(9)
Yvonnelai323
Dawn Blues King Room - Giant Screen Projection · Tencent VIP · Smart Room Control
Stayed in Aug 2024
Traveling with friends
9 review
10/10
Outstanding
Posted on Sep 23, 2024
Good good nice place !
Clean! Comfortable!
Nice! We love it!
Response from Property: 生活中的不期而遇,都是努力後的驚喜,城市煙火背後的温柔,都藏在我為你準備的每一個房間裏面~祝你快樂,不止今天!
Aomaluailisi
Midday Sun King Room - Premium Sleep · Modern Space · Sensory Feast
Stayed in Jun 2024
Other
7 review
10/10
Outstanding
Posted on Aug 3, 2024
服务:OK
环境:OK
卫生:OK
Response from Property: 每一份喜愛,都是來自內心深處的感動和喜悦,能讓您滿意,是我們最大的心願,祝您平安喜樂,生活温暖順心,歡迎常來!
Ari_Alsace
Dawn Blues King Room - Giant Screen Projection · Tencent VIP · Smart Room Control
Stayed in Jul 2024
Business traveler
12 review
8.0/10
Very Good
Posted on Aug 21, 2024
no windows
Response from Property: 非常抱歉給您的入住帶來了不好的體驗,入住期間有任何問題都可以及時反饋給前台,我們是24小時在線,會及時跟進處理髮現的問題!再次向您表示真摯的歉意,也希望您能夠聯繫我們,給我們一次改進的機會!祝您生活愉快!
Guest User
Dawn Blues King Room - Giant Screen Projection · Tencent VIP · Smart Room Control
Stayed in Feb 2024
Couple
1 review
10/10
Outstanding
Posted on Mar 9, 2024
very good
Response from Property: 生活中的不期而遇,都是努力後的驚喜,城市煙火背後的温柔,都藏在我為你準備的每一個房間裏面~祝你快樂,不止今天!
Guest User
Neon Night King Room - Comfortable Lounge Chair · Audio-Visual Feast · Wet And Dry Separation
Stayed in Dec 2024
Couple
7 review
1.0/10
Posted on Jan 10, 2025
The worst time I have ever stayed in a hotel! ! !
*Environment*:
1) The space is very small
2) The toilet has a bad smell.
*Facilities*:
1) Due to the very small space, there is not much space to put things.
2) Most of the movies cannot be watched, saying it is a background problem
3) There is no kettle in the room, so you can't boil water
4) Turning off the lights in sleep mode will turn off the toilet exhaust function, and there is a smell when you go to the toilet in the morning/evening
*Service*:
1) The attitude is very bad, most of the girls at the front desk don't understand, and the man who talked to me on the phone has a very bad attitude
2) You can't change rooms if there is a problem
3) shirk responsibility
Complaint points:
I checked in at around 2 pm that day and found that some movies could not be watched. The words "abnormal playback" were displayed. I didn't care, and then put my things away and went out to play. At around 11 pm, I had dinner and bought snacks and prepared to go back to the hotel to watch a movie and go to bed. As a result, I found that I couldn't watch the movies I wanted to watch, and the words "abnormal playback" were still displayed. So I asked the front desk girl for help. It turned out that the front desk girl didn't understand it either. Then the front desk girl called for support, but she still didn't understand it. Later, the front desk girl went to the empty room next door to see if the movie could be played normally. After understanding it, she didn't give me an answer. I had to go to the front desk to ask and then told me that it was only my room that couldn't watch it. I thought that the whole hotel couldn't watch it, so that was fine. Now it was only my room that couldn't watch it, so I asked if I could change the room. The front desk girl couldn't make up her mind, so she called a man. He asked why I didn't say it earlier, and kept emphasizing that it was not the hotel's problem. He kept saying that the back office was dealing with it. I told him to give him a time, and he said that he was dealing with it. Then if I waited for 2 hours, I would have to wait? Is it that the guests will not deal with the problem if they find it too late?
Suggestion:
I advise those who intend to go to this hotel to think twice. If you really have no choice, you must check all the equipment when you stay in this hotel. If you find the problem too late, they will throw the problem on you. In addition, the waiters in this hotel are bullies who are afraid of the strong. For example, if I have a better attitude, no one will deal with my problem. I must be fierce, and those who can't afford to be fierce must act difficult.
Original TextTranslated by Google
Response from Property: Dear guests, we always value the guests' living experience. All hotel rooms are equipped with intelligent guest control systems, brand bathroom facilities and 24-hour hot water. Public areas are disinfected regularly every day, and linens strictly follow the "one guest, one change, one disinfection" process. This problem is a major omission in our work. We have trained and assessed the relevant responsible persons and carried out special environmental sanitation rectification in the whole store. We would like to express our sincere apologies to you again and hope that you can contact us and give us a chance to improve! I wish you a happy life and smooth work!
I have never lived in such a bad house. It is simply rubbish. The ventilation is very poor! The sound insulation is very poor! The hygiene is very poor! It is called a hotel, but it is actually a small hotel! The entrance is very small! It is just a hotel in a residential building. The noise of the air conditioner is so loud that I can't sleep! It is really rubbish. A hotel that costs 50 yuan is sold at 400 yuan. I am really impressed.
Original TextTranslated by Google
Response from Property: Dear customers, since it was a concert that day, the price will be higher than usual, but the usual price is still very affordable~ Our hotel is located near the D exit of Jixiang Metro, and it only takes 5 minutes to walk 200 meters, and it is 3 kilometers away from the Universiade Concert. Downstairs is the bustling business district, and dining, shopping and travel are extremely convenient; the guest rooms are equipped with intelligent voice control systems, branded latex mattresses and high-woven bedding, and originally hoped to provide guests with a comfortable travel experience. This problem exposed our shortcomings in controlling details. We have fully upgraded our facilities and equipment, and will strengthen employee training and service supervision in the future. If you are willing to give us another chance, you can contact the customer service phone at any time, and we will arrange a free room upgrade for you. We sincerely hope to win your trust again!
There is garbage on the floor of the room. The bathroom is not completely clean. The overall feeling is not very clean.
Original TextTranslated by Google
Response from Property: Dear guests, we always value the guests' living experience. All hotel rooms are equipped with intelligent guest control systems, brand bathroom facilities and 24-hour hot water. Public areas are disinfected regularly every day, and linens strictly follow the "one guest, one change, one disinfection" process. This problem is a major omission in our work. We have trained and assessed the relevant responsible persons and carried out special environmental sanitation rectification in the whole store. I would like to express my sincere apologies to you again, and hope that you can contact us and give us a chance to improve! I wish you a happy life and smooth work!
Guest User
Midday Sun King Room - Premium Sleep · Modern Space · Sensory Feast
Stayed in Feb 2025
Other
3 review
3.5/10
Posted on Mar 22, 2025
Avoid this hotel. It was a very bad experience. The hotel has poor soundproofing. I didn't sleep well all night. The hotel is located right next to the road, on the second floor. You can hear all kinds of noises downstairs at night. At 5 a.m., a street sweeper passed by downstairs. The roar of the car can wake people up from deep sleep. The whole room was reverberating with a deafening buzz. When I woke up, I thought I was at the airport. It felt like standing next to a full-speed rotating airplane engine. I reported the poor soundproofing to the hotel early in the morning. The hotel's response was to give us two bottles of water for free? ? The attitude was very perfunctory, and the subsequent negotiations were also with the attitude of not dealing with/cold treatment, no communication, and passing the blame to the property. The most outrageous thing is that we only wanted half of the room fee as compensation (100 yuan). The boss not only bargained down to 50 yuan for our compensation request, but also proposed to pay half of the compensation (25 yuan) first, and then pay the remaining 25 yuan after we gave a 5-star review. In addition, when feedback was given about the poor sound insulation, the owner kept saying that no guests had reported such issues, but in reality, it was found that nearly half of the negative reviews were about the poor sound insulation.
Original TextTranslated by Google
Response from Property: Dear guest, we are very sorry for the bad experience you had during your stay. We feel deeply guilty about the trouble caused by the sound insulation problem. The road noise and street sweeper noise you reported did expose our shortcomings in the previous environmental assessment. We have urgently contacted a professional team to fully upgrade the soundproof windows of the street-facing guest rooms, and plan to install soundproof barriers outside the windows. At the same time, we have negotiated with the property to adjust the street sweeping operation time to minimize the impact on guests. We would like to express our sincere apologies to you again, and hope that you can contact us and give us a chance to improve! I wish you a happy life and smooth work!
Guest User
Dawn Blues King Room - Giant Screen Projection · Tencent VIP · Smart Room Control
Stayed in Nov 2024
Couple
3 review
5.5/10
Posted on Dec 8, 2024
The front desk service is very good, the hygiene is OK, the wall sound insulation is very poor, the slightest movement upstairs and in the corridor can be heard clearly, those who want to sleep in or have a light sleep should be careful
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your recognition of our front desk service and sanitation work, which has given great encouragement to our team. We are deeply sorry for the trouble caused by the poor sound insulation of the wall. Poor sound insulation does affect the stay experience. We have arranged professionals to conduct a comprehensive inspection of the guest room walls and plan to complete the installation and upgrading of sound insulation materials within two weeks to solve the problem of noise transmission from the root. At the same time, we will also strengthen the warm reminders to guests and encourage everyone to walk slowly and quietly in the corridor to jointly maintain a quiet environment. Thank you again for your feedback. I hope that you can feel our significant improvement in sound insulation when you stay next time, bringing you a better and quieter accommodation experience.
Guest User
Neon Night King Room - Comfortable Lounge Chair · Audio-Visual Feast · Wet And Dry Separation
Stayed in Oct 2024
Couple
4 review
5.0/10
Posted on Nov 11, 2024
I have never slept in a hotel with such a short bed. My whole leg is hanging out of the bed. I don't know what the designer was thinking. It is really inconvenient to control the air conditioner with a smart speaker. I don't know why it doesn't come with a remote control.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for trusting our Banana FUN Hotel. We are also very sorry that we failed to give you a satisfactory experience! The hotel's supporting bed type is a 1.8m*2m universal bed type. If you need a larger room type, you can contact the front desk for replacement. Intelligent voice control is the feature of our hotel. If you need to control the air conditioner separately, you can contact the front desk to send the air conditioner remote control to the room. If you have any questions during your stay, you can contact the front desk or give feedback at any time. We are online 24 hours a day and will follow up! Thank you for your understanding! I would like to express my sincere apologies to you again, and I hope you can contact us and give us a chance to improve! I wish you a happy life and smooth work!
Chenxiaolidameinv
Daydream Blue Bathtub Room - Private Cinema · Romantic Bubble Bath · Whole-Room Smart Control
Stayed in Sep 2024
Other
1 review
5.0/10
Posted on Oct 19, 2024
The room is really small,
The bathroom is also really small
There is a hot pot restaurant downstairs and people are still making noises at 2 am
The soundproofing is also average. I don't recommend it
It's just that there is a mature commercial residential area nearby and there are many places to eat and shop. That's all
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for sharing your stay experience candidly. We sincerely apologize for the small space in the room and bathroom, poor sound insulation, and noise interference from the hot pot restaurant downstairs. In terms of space, we are actively discussing the plan to re-plan the layout, strive to optimize the use of limited space, and provide guests with a more comfortable activity area. Regarding the sound insulation problem, we have contacted a professional team and will carry out sound insulation renovation and upgrading of the doors, windows and walls of the guest rooms within this month. Regarding the noise from the hot pot restaurant downstairs, we have communicated with the other party to coordinate the business hours and volume control, and feedback to the property to strengthen night supervision. However, as you said, the mature commercial and residential areas around the hotel gather a variety of food and leisure places, which bring many conveniences for travel. I hope you can give us another chance, and after the improvement is completed, we will present you with a comfortable and convenient accommodation experience. I would like to express my sincere apologies to you again, and I hope you can contact us and give us a chance to improve! I wish you a happy life and good work!
Jinhui
Midday Sun King Room - Premium Sleep · Modern Space · Sensory Feast
Stayed in Mar 2024
Traveling with friends
6 review
8.5/10
Very Good
Posted on Apr 14, 2024
The industrial style decoration in the room is very new and has a personal style. It is close to Jixiang subway station. The projection screen is large and smart controls are rare. It would be better if the room provides a water boiler. It is also convenient for shopping malls. Highly recommended.
Original TextTranslated by Google
Response from Property: Thank you for your review! We are equipped with a large-screen projector, and Xiaodu intelligent control. The lights and air conditioners can be controlled by Xiaodu intelligent control. In order to make drinking water more convenient and reassuring for guests, we have set up a water dispenser in the public area and provide disposable cups for free. You can take water if you need it. We invite you to stay at Banana FUN Hotel again. I wish you a happy life.
Anonymous User
Dawn Blues King Room - Giant Screen Projection · Tencent VIP · Smart Room Control
Stayed in Feb 2024
Business traveler
2 review
10/10
Outstanding
Posted on Mar 23, 2024
A very comfortable stay! Although the room is small, it is neat and tidy, with a youthful design and a light industrial style. It is bright, cute, fashionable and warm! The young people at the front desk are proactive and enthusiastic, and the service is thoughtful! Recommended! !
Original TextTranslated by Google
6/7
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Anonymous User
Dawn Blues King Room - Giant Screen Projection · Tencent VIP · Smart Room Control
Stayed in Feb 2024
Traveling with friends
2 review
10/10
Outstanding
Posted on Mar 23, 2024
The room is clean and comfortable, with good sound insulation, not noisy, clear projection screen, and many restaurants downstairs, so it is quite convenient to eat.
Original TextTranslated by Google
Response from Property: I have received your five-star praise. I stand at attention and salute you. I promise to work harder in the future and live up to your expectations. Pen refill
Guest User
Neon Night King Room - Comfortable Lounge Chair · Audio-Visual Feast · Wet And Dry Separation
Stayed in Feb 2024
Traveling with friends
2 review
10/10
Outstanding
Posted on Mar 15, 2024
The intersection of light and shadow, the visual effect of the room lighting gives people a very good feeling. The equipment can also be intelligently controlled, which is quite interesting. The most important thing is that the projection is very clear, but the mattress is so comfortable that I fell asleep after watching it for a while. I will come again next time.
Original TextTranslated by Google
Response from Property: The unexpected encounters in life are all surprises after hard work. The tenderness behind the city’s fireworks is hidden in every room I prepare for you~ I wish you happiness, not just today!