Vienna SANHAO Hotel (Shenzhen International Convention and Exhibition Center North Gate) Guest Reviews
4.8/5
Excellent
584 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.9
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All reviews(584)
Positive reviews(576)
Reviews with photos/video(97)
Friendly front desk staff(44)
Classy environment(42)
Large rooms(31)
Delicious breakfast(22)
Quiet & comfortable(18)
Perfect for business trips(17)
Convenient parking(16)
Stayed multiple times(5)
Negative reviews(8)
g_race
Superior 2-bed Room
Stayed in Jul 2024
Business travelers
34 review
4.7/5
Amazing
Posted on Aug 26, 2024
Clean room, comfortable bed. Free washing machine and dryer too. But quite far from malls and night life. DIDI 9 mins to nearest mall. Non smoking room but some inconsiderate customers smoke in room and corridoor. First room given aircon spoilt. Changed room, smelt like cigarette. Finally changed to another room that okay. Service good, receptionist came down immediately to settle and let us choose our room.
Response from Property: 尊客您好,非常感謝您願意花寶貴的時間給小維的點評,您的滿意是我們的追求,您的建議我們會積極改進,歡迎您再次光臨...
Guest User
Superior Queen Room
Stayed in Aug 2024
Business travelers
65 review
5.0/5
Outstanding
Posted on Nov 11, 2024
设施:OK
卫生:OK
环境:OK
Response from Property: ❤貼心私人管家服務❤】叮咚~收到親愛的讚美,小維開心壞了,客人的需要就是我們的追求,驚喜和感動是我們帶給您的目標,感謝您對我們的認可。您的支持就是我們前進的動力,我們會不斷的已高標準要求自己,不斷的追求進步,期待下次能夠給您帶來跟舒心的體驗,更加愉悦的出行,期待您的下次入住!
Tmi
Standard Twin Room
Stayed in Jun 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jul 6, 2023
Very clean, good staff, good breakfast
Response from Property: 親,首先感謝您的5分好評!看到您的評論,讓我們感覺到心有靈犀、一見如故、相見恨晚、深深的掛牽!總有一種自然而神祕的心靈力量:因簡單而引起共鳴;因簡單而動人心絃!愛在3好口難開,期待您常回家看看~~祝:安好!
Guest User
Superior Queen Room
Stayed in Sep 2024
Other
3 review
2.0/5
Posted on Oct 11, 2024
The sofa was dirty, the central air conditioner was fake, and the curtains were only half-length. I only discovered it when I went to bed in the middle of the night. The front desk service is extremely poor. deceived
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. In response to the problems you mentioned, we have immediately requested the department to conduct self-examination and self-correction, rectify the shortcomings, conduct daily work training, and eliminate This kind of incident has happened again. Thank you for taking the time to write a sincere review of Vienna 3 Best Hotel Shenzhen International Convention and Exhibition Center North Branch.
Guest User
Family-friendly 2-bed Room
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on May 4, 2024
The family room that allows 3 people to stay should have breakfast for 3 people, disposable toothbrushes and disposable slippers, instead of only 1 breakfast and 2... I hope this can be followed up!
Original TextTranslated by Google
Response from Property: A word of praise from you is worse than a spring breeze. We are very happy to receive your affirmation of our hotel. Your satisfaction is the greatest motivation for our efforts. We look forward to seeing you again!
Guest User
Standard Twin Room
Stayed in Apr 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on May 2, 2024
Environment: relatively quiet,
Service: enthusiastic service
Facilities: newly renovated, all equipment is relatively new, there are electric curtains and toilets
Sanitation: clean and no abnormalities
Original TextTranslated by Google
Response from Property: A word of praise from you is worse than a spring breeze. We are very happy to receive your affirmation of our hotel. Your satisfaction is the greatest motivation for our efforts. We look forward to seeing you again!
Hamin Ramin
Superior Queen Room
Stayed in Mar 2024
Business travelers
14 review
5.0/5
Outstanding
Posted on Apr 13, 2024
Very good, upgraded room, large room, rich breakfast, clean and sanitary, new facilities, good service, but there is no subway nearby. It costs more than ten yuan to take a taxi from the exhibition center.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay in our hotel and sharing your stay experience. We are very happy to learn that you are very satisfied with our front desk service and room hygiene. We have been committed to providing guests with high-quality services and a comfortable accommodation experience. Your affirmation is our greatest encouragement, and we will continue to work hard to provide better services to every guest. Looking forward to seeing you again!
Wanwuxiangdong
Standard Twin Room
Stayed in Aug 2024
Business travelers
64 review
3.5/5
Posted on Oct 8, 2024
Check-in at the hotel is quick and convenient, the lady at the front desk is friendly, the room is relatively large, and the shower is very comfortable
Original TextTranslated by Google
Response from Property: Hello dear guest, Xiaowei was so moved after seeing your review! Thank you for your affirmation of the service of the front desk partner. Your satisfaction is our biggest motivation~ We strive to create a warm and comfortable hotel. We hope that you who are tired from travel and business trips can slow down, feel the tranquility of the city, and get better Rest and relaxation, thank you again for your recognition of the hotel. Xiaowei and all the staff look forward to your visit again!
Guest User
Superior Queen Room
Stayed in Feb 2024
Couples
3 review
5.0/5
Outstanding
Posted on Mar 27, 2024
Good front desk service, free late check-out, free breakfast, super clean room, I have recommended it to my friends and will come again next time I come to Shenzhen!!!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of our hotel. Thank you for your high praise. We are very happy to hear that you are satisfied with our room environment and service. We have been committed to providing guests with a comfortable and warm accommodation experience. Your affirmation is our greatest encouragement. When you stay next time, we will continue to provide you with better service and a more comfortable accommodation environment. Thank you again for your support and trust, and look forward to your visit again!
Xbeishanghebaodan_
Business Queen Room
Stayed in Feb 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Mar 22, 2024
The room is spacious, bright and clean. It is only ten minutes away from the convention center and has convenient transportation. Overall, the experience is very good. The front desk lady is enthusiastic and has a good service attitude. I look forward to staying here next time
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of our hotel. We are very happy to hear that you are satisfied with our room environment and service. We have been committed to providing guests with a comfortable and warm accommodation experience. Your affirmation is our greatest encouragement. When you stay next time, we will continue to provide you with better service and a more comfortable accommodation environment. Thank you again for your support and trust, and look forward to your visit again!
Guest User
Superior Queen Room
Stayed in Feb 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Mar 20, 2024
It's really great, the hardware is very good, the curtains are fully automatic, the toilet is heated, everything is new. The equipment is all smart. The experience is very strong, I will choose this one next time.
Original TextTranslated by Google
Response from Property: A word of praise from you is worse than a spring breeze. We are very happy to receive your affirmation of our hotel. Your satisfaction is the greatest motivation for our efforts. We look forward to seeing you again!
Guest User
Superior 2-bed Room
Stayed in Apr 2024
Solo travelers
15 review
5.0/5
Outstanding
Posted on May 7, 2024
The environment and service are very good. Highly recommended
Original TextTranslated by Google
Response from Property: A word of praise from you is worse than a spring breeze. We are very happy to receive your affirmation of our hotel. Your satisfaction is the greatest motivation for our efforts. We look forward to seeing you again!
Brown/
Superior Queen Room
Stayed in Jan 2024
Business travelers
52 review
5.0/5
Outstanding
Posted on Feb 14, 2024
Everything is good except that there is no buffet breakfast during the Chinese New Year. Eggs, bread and milk are just enough for one bite. Takeaway can be delivered to the room. I hardly went downstairs. I recommend it and will come again.
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for your affirmation and support of Xiaojin. Jinjiang people love life and are willing to use our service enthusiasm to drive away your fatigue on the journey. Your affirmation and recognition is Xiaojin’s greatest wish. In Jinjiang, we will bring you endless touches and surprises! May Jinjiang accompany you all the way. All the staff of Vienna 3 Best Hotel (International Convention and Exhibition Center North Gate) look forward to your visit again!
Guest User
Superior Queen Room
Stayed in Mar 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Apr 5, 2024
The room is large and well equipped
Original TextTranslated by Google
Response from Property: Hey, seeing your five-star praise, I suddenly feel full of strength. First of all, thank you very much for your trust in choosing 3hao among many hotels. It is our unshirkable responsibility to provide you with high-quality and considerate services, so that you can feel the warmth even in a strange city. 3hao is to provide a fourth space for travelers on the road to relax and rest. I hope that every journey of yours will be accompanied by 3hao, bringing unexpected touches to your life!
Anonymous User
Standard Twin Room
Stayed in Oct 2023
Other
2 review
5.0/5
Outstanding
Posted on Nov 13, 2023
The hotel front desk service is good. This is my first time to this hotel. Before I came, I hoped that I would stay better after I came here. Anyone in the hotel was very friendly and helpful. The decoration and equipment of the room are also very modern, especially the shower room in the bathroom, which is very comfortable. In addition, the hotel also provides a delicious breakfast with different kinds of food choices. The price is not bad. I will definitely choose this hotel again.
Original TextTranslated by Google
Response from Property: Dear customer, thank you for choosing our hotel and sharing your stay experience. We are very happy to hear your praise for our front desk service and room facilities, which is also the goal we have been striving for. We will continue to work hard to improve the quality of service so that every guest can feel our sincerity and care. At the same time, we are also very happy that you are satisfied with our breakfast and price. We will continue to improve and optimize to provide you with better services. We look forward to your visit again and let us bring you a more pleasant stay experience.