Crystal Orange Hotel (Shenzhen Nanshan Xinhaofang Branch)

Crystal Orange Hotel (Shenzhen Nanshan Xinhaofang Branch) Reviews

Crystal Orange Hotel (Shenzhen Nanshan Xinhaofang Branch)

No.10188 Shennan Avenue, Nanshan District, Shenzhen, Guangdong, ChinaView Hotel Details
Crystal Orange Hotel (Shenzhen Nanshan Xinhaofang Branch)
Crystal Orange Hotel (Shenzhen Nanshan Xinhaofang Branch)Crystal Orange Hotel (Shenzhen Nanshan Xinhaofang Branch)Crystal Orange Hotel (Shenzhen Nanshan Xinhaofang Branch)
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Crystal Orange Hotel (Shenzhen Nanshan Xinhaofang Branch) Guest Reviews

4.9/5
Perfect
2466 review
Verified reviews
Location4.9
Amenities4.9
Service4.8
Cleanliness4.9
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All reviews(2466)
Positive reviews(2449)
Reviews with photos/video(527)
Delicious breakfast(313)
Friendly front desk staff(215)
Well decorated(76)
Well designed(53)
Perfect for business trips(48)
Close to metro(40)
Tasty coffee(36)
Excellent TV(19)
Negative reviews(17)
AlbertSimKahShean
Premium King Room
Stayed in Oct 2024
Couples
3 review
5.0/5
Outstanding
Posted on Nov 19, 2024
Very good and clean ! Worth to stay ! And very near to the 南山古城
Response from Property: Dear distinguished guest: Hello, thank you for your recognition. Every city has a reason to be missed, every season has its unforgettable beauty, and every hotel has its sweet and warm memories. I hope Orange Crystal will be the warmest and most unique one in your memory. I wish you all the best!
Guest User
Executive Room (2 beds)
Stayed in Nov 2024
Family
1 review
4.7/5
Amazing
Posted on Dec 25, 2024
Best service from the staffs. Attentive and quick in their action. The room was very clean and comfy. Near to train station. Definitely recommend it highly to others especially those with family
Response from Property: Dear guests: Hello! Thank you for your recognition of our hotel service! However, we know that there is still a certain gap between the full five-point standard in your mind, and we also welcome you to give us valuable opinions at any time. We look forward to your next visit!
richardlee309
Double Room
Stayed in Jun 2024
Couples
12 review
5.0/5
Outstanding
Posted on Jul 8, 2024
very good location, clean and new. great amenities, breakfast was great.
Response from Property: Dear guests, thank you for your support and praise, just the right service and comfortable living environment has always been our pursuit, to know your recognition, our hotel staff are very encouraged, we will continue to strive to do better, look forward to meeting you again.
Steven D.
Double Room
Stayed in Jun 2024
Couples
2 review
4.7/5
Amazing
Posted on Jul 27, 2024
Nice modern hotel with a comfortable bed and cold A/C!
Response from Property: 尊敬的賓客，感謝您此次旅程選擇桔子水晶新豪方酒店，非常遺憾沒能得到您的5分點評。酒店步行10分鐘即可到達南頭古城，您不僅可以感受到古城現代人文和古建築的碰撞，也可在古城內享用到各類美食。我們為您收集了酒店周邊的各類吃喝玩樂好玩地，歡迎詢問前台，我們期待着您的下次入住！
HW胡
Business Double Room
Stayed in Oct 2024
Family
21 review
5.0/5
Outstanding
Posted on Nov 11, 2024
Excellent service from front desk and every staff we encountered. Room is spacious with good functional layout. Shower pressure is great. Lots of varieties for buffet breakfast, excellent start for the day. Highly recommended.
Response from Property: 親愛的客人，感謝您的支持與好評，恰到好處的服務以及舒適的居住環境一直是我們的追求，得知您的認可，我們酒店員工備受鼓舞，我們會繼續努力做到更好，期待與您再次相遇。
Guest User
Deluxe Double Room
Stayed in Aug 2024
Couples
1 review
5.0/5
Outstanding
Posted on Sep 29, 2024
Very comfortable room and everything automatic! I really wanna come back again when I visit shenzhen next time
Response from Property: 親愛的客人，感謝您的支持與好評，恰到好處的服務以及舒適的居住環境一直是我們的追求，得知您的認可，我們酒店員工備受鼓舞，我們會繼續努力做到更好，期待與您再次相遇。
Guest User
Double Room
Stayed in Aug 2024
Couples
2 review
5.0/5
Outstanding
Posted on Sep 8, 2024
excellent service,excellent location, excellent cleanliness, especially love the floor not covered by carpet.
Response from Property: 滿滿的認可，滿滿的感動，您的認可是我們不懈努力的最大動力！我們將以更加熱情、周到、貼心的服務回饋您的支持，期待您下次光臨~
S.Shivon
Business Double Room
Stayed in Jul 2024
Family
6 review
5.0/5
Outstanding
Posted on Aug 10, 2024
Honestly, their service is really more than 5-star hotels!!! I was able to check into my room at 11 am plus all the upgrades and extra fruits. All the ladies at the front desk were super helpful and even helped me call and pay for one of my taxis. Their spacious rooms are spotless and tidy. On top of all these, their laundry service is way beyond my imagination. All you have to do is put your dirty clothes in the washer; they will dry, fold, and pack them for you. I am so grateful that I found this hotel. Their breakfast was delicious for many Chinese, but their Western breakfast can improve a bit ( add cheese and smoked salmon) of course this is not a 5-star hotel so it really is not a big deal. I will certainly go back, we might opt out of breakfast as my kids prefer Western food only. but their Chinese breakfast is nice. I want to leave all the front desk ladies and men 10 Stars—very good staff training and management.
Response from Property: 榮幸得到您的讚美，也感謝您花費寶貴的時間在此留下您的點評，讓每位賓客體會與眾不同的身心享悦，這也是我們一直追求的目標，十分高興看到你的滿意此次的入住，也歡迎您在不久的將來再次光臨小店，並繼續為我們提供寶貴的意見與建議。
Guest User
Double Room
Stayed in Jun 2024
Family
2 review
5.0/5
Outstanding
Posted on Jul 8, 2024
Great service by the receptionist. Appreciate their recommendations for places to eat and visit. Super love the cleaniness!! ❤️❤️
Response from Property: Dear guests; Thank you for your praise, every city will always have a reason to remember, every season will have our reluctant beauty, every hotel has their sweet and warm memories, I hope Orange Crystal will have the warmest and most unique one in your memories, I wish you well!
Guest User
Superior Double Room
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 19, 2024
The hotel room was clean and the staff are friendly.
Response from Property: 親愛的朋友:您好！非常感謝您對酒店的支持和各方面的認可，我們所做的一切都衹為每一位賓客帶來不一樣的入住體驗，看到您的滿意和肯定，我們真的是非常的感動，我們會繼續努力時刻準備着您隨時回來
Guest User
Double Room
Stayed in May 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jun 29, 2024
excellent reception services, the reception staff are very helpful, good gesture and very considerated. The room is new , clean n spacious with all the neccessary items we needed.,definitely will book this hotel again if we visit SZ Nan Shan area.
Response from Property: 尊敬的賓客: 您好！非常感謝您入住酒店並給予評價，很高興看到您對我們工作的認可，我們懷揣着您的這份信任，不斷進取，時刻準備着給每一位賓客帶來優質的服務，期待您的再次光臨！
李明东
Double Room
Stayed in Oct 2024
Couples
1 review
5.0/5
Outstanding
Posted on Nov 17, 2024
extremely nice for a hotel in 南山, and it is cost-effective
Response from Property: Full of recognition, full of emotion, your recognition is the biggest motivation for our unremitting efforts! We will give back your support with more warm, thoughtful and considerate service, and look forward to your next visit~
FamOf4
Executive Room (2 beds)
Stayed in May 2024
Family
9 review
5.0/5
Outstanding
Posted on Jun 10, 2024
This is definitely my favorite hotel in Shenzhen! I We have stayed in a few Orange hotels and this time we chose a higher end line and it definitely made a huge difference. Customer service was amazing, the room was massive with great amenities from filtered coffee to fresh fruits. I also liked how the bathroom had a physical wall which is very seldom these days!
Response from Property: 親愛的賓客：感謝您入住桔子水晶深圳南山新豪方酒店並分享您的入住體驗！很高興酒店的每一個環節都得到您的認可，通過您細緻入微的描述，可以感受到這次旅程給您帶來的幸福感，這是我們服務者一直追求的，這也將成為我們不斷進取的動力，晶致旅途,水晶相伴，期待與您的再次相遇！
Anonymous User
Deluxe Double Room
Stayed in Nov 2023
Travel with friends
7 review
4.2/5
Very Good
Posted on Dec 27, 2023
Great nearly opened hotel with robot to deliver our food delivery to the door
Response from Property: Dear guests: Hello! Thank you very much for staying at the hotel and leaving your review. We regret that we did not give you a perfect stay experience. Next time you stay If you have any questions or suggestions during this period, please feel free to contact us and we look forward to your visit again!
Guest User
Double Room
Stayed in Apr 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on May 13, 2024
Price is decent including breakfast when i stayed. The Hotel is new, very clean. Reception is very help. Breakfast has quite some selection and quality is good. Will stay this hotel again next time.
Response from Property: 美麗的時光與您不期而遇，感謝奇妙的緣分，我們會倍加珍惜，期待與您下次相遇~ 親愛的朋友，您好！能夠得到您的認可我們莫大榮幸，桔子水晶一直以承“友善、可靠、關懷、周全”的服務理念，帶給客人温暖貼心的入住體驗。我們會更加努力做到更好，期待您的再次光臨，祝您萬事如意！