Bojin Hotel (Shenzhen Dongmen Walkway) Guest Reviews
4.3/5
1750 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.1
Service4.3
Cleanliness4.3
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All reviews(1750)
Positive reviews(1693)
Reviews with photos/video(680)
Friendly front desk staff(240)
Awesome amenities(184)
Easy to get around(145)
Convenient for shopping(96)
Many amenities(72)
Close to metro(62)
Delicious breakfast(55)
Garden view(24)
Negative reviews(57)
Guest User
Boutique Queen Room
Stayed in Oct 2024
Solo travelers
3 review
4.0/5
Very Good
Posted on Dec 9, 2024
It's located nearby metro station and dongmen old street pedestrian. The room and toilet is clean and comfort. The room given is facing the office building, not really prefer. The hotel is allowed smoking, you can smell the smoke in the lobby and even the corridor. Advise always purify the hotel surrounding. Overall, still acceptable.
Response from Property: Dear guests, hello! Thank you for your support and visit. Every little star is a support and recognition for Bojin Hotel! Your satisfaction is our greatest motivation! Looking forward to receiving your five-star praise next time, I wish you a happy life!
Guest User
Boutique Queen Room
Stayed in Feb 2025
Business travelers
14 review
5.0/5
Outstanding
Posted on Mar 12, 2025
Good location,and clean hotel, the receiption Xiao Zhang's is exceptional to assist in extra miles in helping me with the GPS too
Response from Property: Dear Jinbao: Thank you for the gravity that pulls you to Baijin. If you like Baijin, please introduce more relatives and friends to stay here. We look forward to your visit again!
Anonymous User
Elegant Queen Room
Stayed in Nov 2024
Travel with friends
1 review
3.7/5
Posted on Dec 14, 2024
Great location and price
Response from Property: 親愛的賓客您好!感謝您的支持與光臨,每點起的一顆小星星,都是對柏槿酒店的支持與認可!您的滿意就是我們最大的動力!期待下次能得到您的五星好評喲~~祝您生活愉快!
MiMeow
Elegant Queen Room
Stayed in Nov 2024
Couples
25 review
5.0/5
Outstanding
Posted on Jan 8, 2025
Goooooood
Response from Property: 親愛的槿寶:聽説喜歡夸人的人,顏值都特別高!我們期待着和您再次相遇哦~
hans-Lau
Delicate Double Bed Room
Stayed in Aug 2024
Couples
5 review
5.0/5
Outstanding
Posted on Sep 29, 2024
Overall OK , next time will come back 😀
Response from Property: 親愛的槿寶,非常感謝您對我們的支持與信任,我們將繼續秉承用心做事、細心服務的服務理念, 柏槿酒店致力於打造五星級水準,內設有電梯,獨立空調,24小時熱水。自助洗衣等設施設備。讓您在柏槿的居停感受到家一般的温暖。期待您能再次光臨檢閲我們的進步,祝您開心每一天!
Guest User
Elegant 2-bed Room
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 11, 2024
The hotel location is very strategic. Opposite is the DongMen street and also walking distance to train station.
Hotel staffs (Ms. Fan) also very helpful and friendly. Highly recommended 👍
Response from Property: 親愛的槿寶:其實天很藍,陰雲總要散;其實海不寬,彼岸連此岸;其實夢很淺,萬物皆自然;當您心如願~願我能伴您走過春夏,駛入秋冬,一年四季與您相伴。
Anonymous User
Boutique Queen Room
Stayed in Sep 2024
Couples
8 review
3.0/5
Posted on Oct 24, 2024
The room is dusty and the towel is dirty so if you ok to bring your own towel will be better. Location is good and there’s a good place for massage next to the hotel. Overall it’s fine for a night but I won’t go for few nights over here. Not really recommend.
Response from Property: 尊敬的賓客您好,非常抱歉此次入住沒能讓您滿意!房間的衞生服務員打掃完之後都會專人檢查的,所有洗漱用品和布草都是一客一換,您下次有任何需要都可以隨時聯繫前台,真的很抱歉沒能讓您住的愉快,希望能再給小槿一次機會, 小槿一定會讓您看到我們的進步!
Desmond
Boutique Queen Room
Stayed in Feb 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Mar 5, 2024
This is the first time I’ve ever giving a review on a hotel. I didn’t expect I would get a such good hotel at this price. I definitely will come back to this hotel again in the future. P/S forgot to take the room pic
Response from Property: Dear Jinbao: Hello! Thank you for your 5-point review! Every city always has a reason for people to miss it, every season has a scene that we can’t leave behind, and every hotel has its sweet and warm memories. I hope Baijin will be the warmest and most unique one in your memories. ! The hotel is located 50 meters from Exit C of Hubei Metro Station, adjacent to Dongmen Old Street, Jinguanghua Plaza and other business venues. It is a good choice for your travels. Remember to come back to Baijin Hotel often. Xiaojin looks forward to your next visit Come! Wish you: be well!
Anonymous User
Boutique Queen Room
Stayed in Jan 2024
Solo travelers
31 review
5.0/5
Outstanding
Posted on Apr 8, 2024
I thoroughly enjoyed my stay at this hotel! The cleanliness was exceptional, and the convenience factor was outstanding. I highly recommend it to anyone seeking a wonderful accommodation experience.
Response from Property: Dear Jinbao: Hello! Thank you for taking the time out of your busy schedule to give us a review. Thank you for your support of our hotel and your recognition of our services. Your encouragement is our greatest motivation. We will work harder to provide you with quality services. If you like me, please recommend me to your relatives and friends. I hope more people can get to know me!
Zelia
Elegant 2-bed Room
Stayed in May 2024
Travel with friends
3 review
4.5/5
Great
Posted on Aug 31, 2024
Location of the hotel is very convenient. Located near to Metro stations as well as bus stops. Also very near to Dongmen Old Street shopping area. However, the room smelt like smoke and there is only 1 elevator bringing guess up and down the hotel. You’ll also see a lot of WaiMai guys accessing the elevator which causes concern for the safety of guests. Bathrooms are tiny and is only separated from the main bedroom with a frosted glass wall. Otherwise it’s good value for money, suitable for a short stay.
Response from Property: 尊敬的賓客您好!非常感謝您對酒店的支持和認可,我們所做的一切都衹為給每一位賓客帶來完美的入住體驗,酒店地理位置優越,距離湖貝與曬布地鐵口僅300-500米,出行方便,周圍有金光華廣場,東門老街等購物中心,是出行的上佳選擇。期待小槿下次能得到您的五分好評!我們會繼續努力時刻準備着您隨時回來的。小槿在這裏祝您生活愉快喔~
Chow
Boutique Queen Room
Stayed in Nov 2023
Family
1 review
4.2/5
Very Good
Posted on Dec 14, 2023
Hotel location is excellent as it is around 100 meter away from the Dongmen Pedestrian Streets and Metro Station. Dongmen have more shopping street as compared to Guangzhou Beijing Pedestrian street and its street foods have more variety choices as compared to those found in Guangzhou.
The set back is its Hotel Wifi where it is only usable if you have a China phone line. Thus for foreign visitor like us, we were not able to used the Hotel Wifi as we only have a china mobile data plan which does not have a local china phone line no.
Response from Property: Dear Jinbao: Hello! Your recognition is our goal and motivation for moving forward. If you have any questions during your stay, you can contact us at any time. We will have a dedicated person to deal with your problem within 10 minutes. We believe that guests are family members and will make every trip of yours worthwhile. The feeling of home, care, thoughtfulness, care and warmth for the family are the most sincere gifts from every colleague to the little master. With your trust and support, Baijin Hotel believes it will get better and better, and we will unswervingly continue to do so. With more attentive service, every stay will bring you a different stay experience. Jinbao looks forward to meeting you next time!
Guest User
Boutique Queen Room
Stayed in May 2024
Couples
1 review
3.0/5
Posted on Jul 3, 2024
good customer service
the room clean
the breakfast is not good
the envrionment is good
Response from Property: 親愛的槿寶:您好!給您帶來不好的感受,十分慚愧,我會面壁思過,畫圈改正,積極改造,努力爭取您的肯定,要常來呦!
sze mun
Boutique Queen Room
Stayed in Nov 2024
Couples
2 review
4.7/5
Amazing
Posted on Jan 13, 2025
Good location and staff very friendly.
Response from Property: 親愛的槿寶:承蒙傾心一片情,化蝶翩翩知我心。感卿為我擋風雨, 不負本心不負卿。期待下次能得到您的五分好評哦~
CurryPuff
Elegant 2-bed Room
Stayed in Aug 2023
Solo travelers
11 review
3.2/5
Posted on Sep 5, 2023
Made another booking for the second night to try a different room type. There is not much difference from the first room as both of the rooms are equally small, but it serves the basic purpose of just be sheltered safely. However, the room is clean.
Response from Property: 親愛的槿寶:您好!非常感謝您對我們的支持與信任,我們將繼續秉承用心做事、細心服務的服務理念, 柏槿酒店致力於打造五星級水準,內設有電梯,獨立空調,24小時熱水。自助洗衣,智能語音管家等設施設備。讓您在柏槿的居停感受到家一般的温暖。期待您能再次光臨檢閲我們的進步,祝您開心每一天!
Rivka T
Elegant 2-bed Room
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on May 8, 2024
Very nice location. With minimalist room. Song was helpful all the way.
Response from Property: 親愛的槿寶:您好呀!感謝寶貝的滿分點評,您的支持與鼓勵,是我們前進的最大動力。柏槿酒店以不斷的為客人營造温馨舒適的居住環境而努力,以最高的性價比滿足不同賓客的要求。我們會用心服務好每一位家人,小槿期待和您的下次相遇!