Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.5
Amenities9.5
Service9.6
Cleanliness9.6
Filter by:
Sort by:
All reviews(983)
Positive reviews(961)
Reviews with photos/video(561)
Easy to get around(135)
Friendly front desk staff(111)
Close to metro(99)
Many amenities(98)
Perfect for business trips(54)
Small room size(20)
Good lighting(16)
Luggage delivery service(14)
Negative reviews(22)
YuCora
Scenery Double Bed Room With Comfort Mattress And Shared Laundry Facilities
Stayed in May 2024
Couple
4 review
2.5/10
Posted on Jun 30, 2024
My experience is very bad, they even ask us to pay $100 because they want to make sure we will return the room key to them, that I've been never heard before, when we take the shower, there is no door inside and the water will flow out to the toilet area, that's ridiculous, the comment in trip.com is totally wrong, I am very disappointed with this hotel and I will never come back again.
Response from Property: 尊敬的賓客,關於您反饋的按金問題,本酒店是無按金制的哦,從開業至今都沒有收過客人按金哦,酒店詳情頁都有説明的,您會不會是評錯了酒店呢?對於您在酒店入住期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高服務質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!
Guest User
Standard Queen Room
Stayed in Jan 2024
Solo traveler
2 review
10/10
Outstanding
Posted on Feb 3, 2024
good👍
Response from Property: Thank you very much for receiving your five-star review! Xiaokuo will continue to maintain an excellent stay environment and considerate service, making you feel like home. We look forward to your visit again and wish you a happy life full of joy!
Guest User
Boutique Tatami Room
Stayed in Mar 2025
Business traveler
1 review
10/10
Outstanding
Posted on Apr 14, 2025
The room is clean and quiet. Luggage can be stored at the front desk. There are cameras in the corridors, so security is assured. The service attitude is also very good and considerate. It is also close to the Nanyou subway station, which is convenient for going out. There is a Raffles shopping mall nearby, which is cost-effective.
Original TextTranslated by Google
Response from Property: Disposable razors and disposable slippers are provided free of charge upon check-in. There is a self-service washing machine on the second floor, and detergents are provided free of charge. I finally waited for you, and fortunately I didn't give up. Looking at this heartwarming five-star review, Xiao Kuo feels that all the efforts and seriousness are worth it. The years are quiet and my heart is at peace. Only after experiencing it will you understand. Continuing the same accommodation environment and more perfect service are what Xiao Kuo can do for you. If you like Xiao Kuo, remember to come back to see Xiao Kuo. I wish you a happy life! ! !
Anonymous User
Boutique Tatami Room
Stayed in Jun 2024
Traveling with friends
1 review
10/10
Outstanding
Posted on Jul 7, 2024
I came to Shenzhen during the summer vacation. I planned to go shopping in Shenzhen the next day, and then I went to Ctrip to check out the hotel. When I turned to this hotel, the reviews said it was very cost-effective and it was a budget hotel. I feel really good after staying here. Every equipment is new and the space inside the room is really utilized to the extreme! The accommodation is very cozy. For a college student like me, such a low price in Nanshan, Shenzhen is really suitable!
Original TextTranslated by Google
Response from Property: Thank you for your enthusiastic praise and support for Xiaokuo! We are very honored to see your thoughtful review. Your affirmation is the biggest motivation for our unremitting efforts and also makes our persistence more meaningful. We will continue to improve our service quality and look forward to welcoming you again and meeting you all from afar!
Sau Fun
Standard Queen Room
Stayed in May 2024
Solo traveler
29 review
7.5/10
Posted on Jul 2, 2024
The hotel is located near the Minami Yau Tei Railway, about seven or eight minutes' walk. It is also close to Fox Plaza, so it is very convenient to buy food. The bed and bedding are really comfortable. Although the room is small, it is enough for a person traveling alone and coming home late in the morning. It has all the general facilities, including an electric kettle, hair dryer, toothbrush, toothpaste... and the most surprising thing is that there is a charger. , equipped with USB plugs suitable for Apple or Android devices! I can see that the room is clean and tidy, but the overall hygiene is actually pretty good!
The only thing that I personally feel is not ideal is that the bathroom does not have wet and dry separation. After taking a shower, the entire bathroom is wet, which is really inconvenient to use!
Original TextTranslated by Google
Response from Property: Thank you for taking the time out of your busy schedule to review the room! We feel very honored that you have chosen Xiaokuo as your stop in the vast sea of people. Here, everyone who comes is our distinguished guest, and every encounter is a fate. May a wonderful life be with you, and look forward to meeting you again in the future and creating more pleasant memories for you!
Response from Property: 看到客官簡單而又深厚的好評加配圖小闊真的好激動呢,而且這麼認可我們的酒店,為每一位到店的客人提供優質的入住體驗是我們終極的目標,天闊酒店富有年輕活力的酒店,以中式的風格,温馨體貼的服務向客官展示酒店的魅力。客官的鼓勵是對酒店的最大支持和鼓勵,我們會用心接待服務好每一位家人,期待和您再次相遇