Lavande Hotel

Lavande Hotel Reviews

Lavande Hotel

No.15 Haibin Road (Jinsheng Building), Jinping District, Shantou, Guangdong, ChinaSee Hotel Details
Lavande Hotel
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Guest Reviews

8.4/10
1668 review
Verified reviews
Location8.3
Amenities8.2
Service8.5
Cleanliness8.5
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All reviews(1668)
Positive reviews(1526)
Reviews with photos/video(133)
Classy environment(187)
Nice sea view(157)
Friendly front desk staff(91)
Average sound insulation(62)
Perfect for business trips(41)
Well designed(35)
Close to beach(19)
Easy to call taxis(10)
Negative reviews(137)
Guest User
Sea-view Twin Room
Stayed in Apr 2023
Traveling with friends
7 review
10/10
Outstanding
Posted on May 21, 2023
goodgoodgood
Response from Property: 非常感謝客官您的用心點評,您對小楓的認可和支持小楓感到很榮幸,小楓會繼續努力不斷提升,也希望您能推薦更多的朋友選擇麗楓,非常期待您的下次光臨,祝您生活愉快!
Guest User
Romantic Room
Stayed in Jan 2025
Family
11 review
10/10
Outstanding
Posted on Feb 8, 2025
The 2-meter bed in the sea view room is super nice, and the location is very good. It's a pity that it's not very good to sleep in when the weather in Shantou is cloudy. The Fort Park next to it is nice to go around.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Xumeiruoshui
Deluxe Double Room
Stayed in Jan 2025
Other
12 review
10/10
Outstanding
Posted on Feb 14, 2025
I went to Chaoshan and stayed in this hotel for two days in Shantou. The room and service were very good. The parking fee is reimbursed, you can come back to stay. Oh, there is an ancient artillery fort about 200 meters away, which is a great attraction.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Guest User
Deluxe Double Room
Stayed in Jan 2025
Solo traveler
1 review
5.0/10
Posted on Feb 8, 2025
The room was OK, but the noise was too loud. The roar of the machine did not stop all night. I did not sleep well. Other guests also said that they could hear the noise all night.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Sea-view Double Room
Stayed in Jan 2025
Couple
17 review
7.2/10
Posted on Feb 5, 2025
It is too expensive to travel during the Spring Festival. After arriving at the hotel, the whole building is very old, with different businesses and homestays on different floors. I don’t know if it’s because the interior design is old or unhygienic, but it looks dirty overall, and the small dining table isn’t even wiped. Overall it's average.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Standard Single Room
Stayed in Apr 2024
Couple
1 review
10/10
Outstanding
Posted on May 10, 2024
The cheapest room in the hotel also has a view of the sea, which is over 200 yuan, which is really a bargain. The front desk also arranged a room on the west side, where you can watch the sunset. When it gets dark, there is still such a spectacular building. It's really amazing, I have to give it a thumbs up 😘
Original TextTranslated by Google
Response from Property: 很高興看到您的寶貴點評,麗楓酒店是薰衣草元素,天然香氛與酒店的結合,倡導多一點自在的生活哲學,為消費者提供自由自在旅途生活氛圍和更為貼心的新型朋友式服務及商旅居住體驗,小楓期待您的再次光臨,Good Morrow,衹為更好的出發~
Anonymous User
Standard Single Room
Stayed in Mar 2024
Business traveler
2 review
10/10
Outstanding
Posted on Apr 7, 2024
The hotel has a good location, convenient transportation, and comfortable and sanitary rooms. I came here on a business trip so I didn't make a plan in advance. I asked the hotel staff and they told me about local delicious shops and places to visit very enthusiastically and patiently. Overall, it was very nice.
Original TextTranslated by Google
Response from Property: 很高興看到您的寶貴點評,麗楓酒店是薰衣草元素,天然香氛與酒店的結合,倡導多一點自在的生活哲學,為消費者提供自由自在旅途生活氛圍和更為貼心的新型朋友式服務及商旅居住體驗,小楓期待您的再次光臨,Good Morrow,衹為更好的出發~
Anonymous User
Sea-view Double Room
Stayed in Mar 2024
Couple
1 review
4.0/10
Posted on Apr 5, 2024
Avoid it!!! Don't stay here! I've lived in hotels for so many years! I've stayed in Lefeng in other cities before, and they were all very good!! Other Lefeng hotels are clean and smell of lavender, but this one is such a bummer!! The facilities are old, but the corridors and rooms are musty, and the most important thing is!! It's so noisy!! The windows are not soundproof at all! There is an air conditioner outside, and the sound of cars downstairs is super loud, and there are also the sounds of ships, which makes it impossible to sleep!! I used the decibel software to measure it, and it was about 40-50 decibels all night. Really, don't stay here if you don't sleep well! I called the front desk to ask for a room change, and said it was too noisy and I couldn't sleep. The front desk said there were no rooms, so they didn't care about anything. I can only admit that I was unlucky. After 12 o'clock in the middle of the night, I packed up and went out to sleep in another hotel. After 11 o'clock the next day, I was urged to check out, and I must check out before 12 o'clock. Whoever comes here will be a big victim! The sea view room which costs nearly 500 per night is of such quality. My wonderful vacation has been ruined like this!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Anonymous User
Sea-view Twin Room
Stayed in Jan 2025
Family
6 review
4.0/10
Posted on Feb 8, 2025
It's average, the hotel doesn't have robots and laundry room
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Sea-view Double Room
Stayed in Aug 2024
Couple
3 review
2.0/10
Posted on Oct 7, 2024
After staying there for several years, the quality of Lavande was shocking. At least this one in Shantou was shocking. When I returned to an unknown hotel in the 18th-tier county, there wasn’t even a mirror on the sink? ? ? Just a makeup mirror? Needless to say anything else, extremely poor
Original TextTranslated by Google
Response from Property: 尊敬的賓客,感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高服務質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!
Guest User
Deluxe Double Room
Stayed in Jan 2024
Family
11 review
2.0/10
Posted on Feb 16, 2024
I never comment, but this one is outrageous. The room is just like a guest house, the equipment is old, the management is chaotic, the sound insulation is poor, the air conditioner outdoor unit is installed outside the window and the noise is very loud. The room has a peculiar smell and it is not replaced. They say all the rooms are like this. This is the worst hotel on this trip. It is speechless to spend this price to stay in such a hotel. It is the first time that the children have to leave early in the morning. It is in sharp contrast with the Lavande on Nan'ao Island. One world apart!
Original TextTranslated by Google
Response from Property: Dear guest, we are sorry that we did not bring you a satisfactory check-in experience. Any problems you encountered during your check-in can be reported to us. Lavande advocates cordial and enthusiastic friend-style service and a more comfortable life experience. This is our pursuit, Good Morrow, just for a better start~
Anonymous User
Sea-view Double Room
Stayed in Jan 2024
Traveling with friends
1 review
5.5/10
Posted on Feb 16, 2024
This Lavande is too old. It is much older than the photos in the reservation. The room type was like this when I booked it. The room was actually like this. I was a little disappointed after seeing it. The window was also very old and difficult to open. The chair in the room was very dirty with a lot of dirt. Fortunately, I didn't book for two nights.
Original TextTranslated by Google
Response from Property: Dear guest, we are sorry that we did not bring you a satisfactory check-in experience. Any problems you encountered during your check-in can be reported to us. Lavande advocates cordial and enthusiastic friend-style service and a more comfortable life experience. This is our pursuit, Good Morrow, just for a better start~
Anonymous User
Family Room
Stayed in Jan 2024
Traveling with friends
8 review
2.0/10
Posted on Feb 4, 2024
Such a terrible hotel, I will never come again Such a big cockroach🪳jumping around, it's really terrible The environment is very messy, in the same building with various shops, the elevator is very old and will pinch people, it's terrible
Original TextTranslated by Google
Response from Property: Dear guest, we are sorry that we did not bring you a satisfactory check-in experience. Any problems you encountered during your check-in can be reported to us. Lavande advocates cordial and enthusiastic friend-style service and a more comfortable life experience. This is our pursuit, Good Morrow, just for a better start~
Anonymous User
Deluxe Double Room
Stayed in Jan 2024
Family
3 review
10/10
Outstanding
Posted on Feb 19, 2024
Very clean and nice. The equipment is also very smart. I will go there again next time
Original TextTranslated by Google
Response from Property: 感謝客官您對小楓的支持與讚賞,天若有情天亦老,店若有意您常來,敬您一杯花茶,祝您生活愉快,笑口常開,Good Morrow,衹為更好的出發~
Guest User
Sea-view Double Room
Stayed in Nov 2023
Couple
30 review
10/10
Outstanding
Posted on Dec 27, 2023
On the third day, I stayed in the deluxe sea view room of Lavande Hotel. From the room, I could see the panoramic coastline, the ships moored in the harbor, and the calm sea surface with faint ripples, which made people feel relaxed and happy. Across the road from Lavande Hotel is Shantou Guanhai Changkou. The seaside jogging path made me, who loves running, very happy. The hotel is about a 10-minute walk from the ferry terminal, and it only costs 2 yuan to go to the other side of the pier for a round trip.
Original TextTranslated by Google
Response from Property: Thank you very much for your thoughtful review. I feel honored that you have recognized and supported Xiaofeng. Xiaofeng will continue to work hard to improve. I also hope that you can recommend more friends to choose Laifeng. I look forward to your next visit. Come and wish you a happy life!