Recent Reviews for Shangri-La Hotels

LUX* Tea Horse Road Shangri - la
4.7/5150 Reviews
Dukezong Ancient City
Let me start with the good things: all the service staff are very friendly and enthusiastic; the airport pick-up and Napahai tour in the package are not bad, the driver is polite and enthusiastic, and will take the initiative to introduce; the hotel is halfway up the hill, there is an electric car to take guests to the ancient city entrance, and you can pick them up with a phone call when you come back, which is quite convenient. The room is very large and clean, and the bed is quite comfortable. There are not many varieties of breakfast, and the taste is good. The yak hot pot exceeded expectations, the taste is good and the quantity is large, two people can't finish it at all, recommended! The following is a place that is hard to describe: it is said to be an ancient city view room, but there is a building in front of the balcony, and there is a big earth slope outside the window facing the bed. What does this mean? The hotel obviously has no guests (the breakfast buffet on the first day was not open), can't it arrange a better room? Because I flew directly to Shangri-La, I specially chose LUX with diffuse oxygen supply, but I didn't feel the effect of oxygen supply at all. The oxygen outlet in the room was hissing all the time, but I would wake up after sleeping for less than two hours, and I felt uncomfortable in various ways. The funny thing is that there is no problem walking outside or even climbing Songzanlin Temple. And there is a faint smell of decoration in the room, and my throat hurts after one night. Maybe it's a personal problem? I feel like I might as well give him two tanks of oxygen. Finally, there was a problem when sending us to the airport. The staff made a mistake in the handover. After checking out, the waiter moved the luggage to the yard attentively, and then said that the car had not arrived yet, so wait a little longer, and then waited for the car with us... Until 20 minutes later, the front desk lady suddenly reacted and asked: What car are you waiting for? I said: I'm waiting for your car! In the end, we were hurriedly sent to the station. Fortunately, it was close and didn't delay anything. The driver apologized verbally, but the hotel didn't respond afterwards. The final impression was really bad. Considering the price, it feels that the cost performance is not high, and it is not recommended on the whole.

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