Rezen Select (Shangri-La Dukezong Ancient City)

Rezen Select (Shangri-La Dukezong Ancient City) Reviews

Rezen Select (Shangri-La Dukezong Ancient City)

161 Kangzhu Avenue, Jiantang Town, Shangri-La, Yunnan, ChinaView Hotel Details
Rezen Select (Shangri-La Dukezong Ancient City)
Rezen Select (Shangri-La Dukezong Ancient City)Rezen Select (Shangri-La Dukezong Ancient City)Rezen Select (Shangri-La Dukezong Ancient City)
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Rezen Select (Shangri-La Dukezong Ancient City) Guest Reviews

4.6/5
Very Good
905 review
Verified reviews
Location4.6
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(905)
Positive reviews(876)
Reviews with photos/video(177)
Awesome amenities(186)
Delicious breakfast(98)
Friendly front desk staff(69)
Convenient parking(62)
Offers pick-up/drop-offs(29)
Average sound insulation(24)
Perfect for business trips(20)
Negative reviews(29)
Sadiwala
Guestroom (2 Beds)
Stayed in Mar 2024
Solo travelers
25 review
5.0/5
Outstanding
Posted on May 20, 2024
The location was amazing, walking distance to the old town. Staff was friendly and helpful. The room was clean and really enjoyed the floor heating. Water pressure in the shower was superb! Would stay here again!
Response from Property: Dear guests, your praise is like bright sunshine, warm our hearts! Thank you for your enthusiasm and professional praise of our hotel, the hardware has been recognized by you, we have a sense of accomplishment! Next visit, more surprises waiting for you oh, thank you again, than heart ~
Austin Ooi
Special Queen Room
Stayed in Aug 2024
Couples
10 review
4.5/5
Great
Posted on Sep 21, 2024
The hotel is strategically located on the main road, within walking distance to Dukezong Ancient City. The breakfast is consider okay.
Response from Property: 尊敬的客人您好，感謝您選擇香格里拉麗呈睿軒酒店。很高興您在香格里拉度過了一段美好時光，您的肯定是我們不斷進步的動力，我們希望在旅程中，給您帶來如同知己般的貼心和愉悦，願在香格里拉您可以停下繁忙步，暫別都市的喧囂，感受如家一般的温馨舒適、期待再次回家哦，祝您生活愉快，闔家辛福。
George
Standard Queen Room
Stayed in Mar 2024
Solo travelers
37 review
5.0/5
Outstanding
Posted on May 1, 2024
Great value for money and very help staff at the front desk - recommended!
Response from Property: Thank you very much for your feedback. Looking forward to your next visit
Mengluoxingchen
Special Queen Room
Stayed in Dec 2024
Couples
9 review
5.0/5
Outstanding
Posted on Jan 31, 2025
The room was OK, but it was worse than not having the upgrade coupon. Breakfast was on the first floor and the food was OK. Overall, it was OK. The service of the front desk lady was also good.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying in our hotel. It is our honor to provide you with a perfect stay experience. Thank you for your warm evaluation. We will continue to work hard. Thank you again for choosing to stay in our hotel. We sincerely look forward to seeing you again!
Fangxunfancy
Discount Twin Room
Stayed in Dec 2024
Couples
13 review
5.0/5
Outstanding
Posted on Jan 31, 2025
We landed at the hotel on the evening of the 26th, and it started snowing as soon as we left the airport. The next morning, not only was the sun shining, but there was also snow all over the place. What a surprise! Not only was the breakfast selection quite rich and tasty, but we also took a 1-kilometer walk towards the ancient city in the evening. The room with floor heating was so warm!
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Response from Property: 感謝您入住我們酒店。很榮幸可以給您提供一次完美的入住體驗，感謝您暖心的評價，我們會繼續努力前行。再次感謝您選擇入住我們酒店，我們衷心期待您的再次到來！
Guest User
Discount Twin Room
Stayed in Oct 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Nov 24, 2024
Last year's stay was a bit expensive, but I didn't expect the price-performance ratio to be so high this year. I just like to be comfortable. When it rained, the hotel also provided me with an umbrella for free. Great review!
Original TextTranslated by Google
Response from Property: 尊敬的賓客，您好！非常感謝您選擇入住我們酒店，並與我們分享了您的入住體驗。同時，也感謝您對我們的認可。非常高興知道您在我們酒店度過了美好的時光。 感謝您對我們酒店的信任和喜愛。給您帶來難忘的回憶才是我們值得驕傲的地方。我們真誠的期待您的再次光臨。
Guest User
Special Queen Room
Stayed in Oct 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Nov 22, 2024
Traveling alone requires comfort and cost-effectiveness. This price is very comfortable and impeccable.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your high praise. Your satisfaction is our greatest encouragement. We are honored that our service has received such high praise from you. We will continue to maintain this enthusiasm and sincerely serve our guests! Looking forward to your visit again!
Guest User
Special Queen Room
Stayed in Sep 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Nov 1, 2024
The hotel is clean, tidy, sanitary and comfortable, the service is considerate and thoughtful, the breakfast is also delicious and very cost-effective!
Original TextTranslated by Google
Response from Property: 尊敬的賓客，您好！非常感謝您選擇入住麗呈睿軒酒店，並與我們分享了您的入住體驗。同時，也感謝您對我們的認可。非常高興知道您在我們酒店度過了美好的時光。 感謝您對我們酒店的信任和喜愛。給您帶來難忘的回憶才是我們值得驕傲的地方。我們真誠的期待您的再次光臨。
Wenzijiuguan
Discount Twin Room
Stayed in Sep 2024
Couples
5 review
5.0/5
Outstanding
Posted on Oct 7, 2024
Facilities: Oxygen supply facilities are available, which is great Hygiene: The environment is very clean and comfortable Environment: The environment is very good, Shangri-La Plateau is suitable for sleeping Service: Good service This hotel is overall clean and comfortable, very good, recommended
Original TextTranslated by Google
Response from Property: 尊敬的賓客，您好！茫茫人海，相識便是緣，非常感謝您給予我們的肯定。滿意只是開始，驚喜和感動才是我們的目標，給客人家的温暖，是我們的使命，我們會再接再厲，努力做得更好，期待您的再次光臨！
Hangzhouagua
Standard 2-bed Room
Stayed in Aug 2024
Couples
9 review
4.0/5
Very Good
Posted on Oct 5, 2024
The room is just like that. It is clean and tidy. I had altitude sickness, so I only stayed one night before returning to Lijiang. It's hard to comment too much.
Original TextTranslated by Google
Response from Property: Dear guest! I regret that I could not give you a perfect check-in experience. If you have any questions during your stay, you can contact the front desk in time. The hotel will handle it for you as soon as possible. I wish you a happy life.
Kkkimi-
Discount Twin Room
Stayed in Aug 2024
Travel with friends
86 review
5.0/5
Outstanding
Posted on Nov 5, 2024
It was a good stay experience. The hotel environment is very good and the hygiene is very clean. The hotel room is also equipped with oxygen, which makes sleeping at night very comfortable. The only drawback is that there is no air conditioning. It is also very convenient to travel around and is very close to Dukezong Ancient Town. A good choice!
Original TextTranslated by Google
Response from Property: Dear distinguished guest, thank you for choosing Licheng! Details determine success or failure! Countless details of service may not be extravagant, romantic, or touching, but they touch our hearts and ultimately satisfy our guests, which is the source of our greatest sense of accomplishment and happiness. May all your wishes come true, your journey be smooth, and your happiness and peace last forever.
Shi009bushi00gou
Special Queen Room
Stayed in Aug 2024
Travel with friends
12 review
2.8/5
Posted on Sep 21, 2024
There were bugs in the breakfast. The hair dryer would stop blowing after a while because it was too hot. The lights were not on at the hotel entrance at night, so it was really scary to go back to the hotel at night. There was no one at the front desk. The window was decorated and it was really noisy. The shuttle service was really bad, and it was easy to delay people from taking the high-speed rail, because the hotel staff could not give you an accurate answer as to whether they could take you to the high-speed rail station, but would wait and see when the time came. They also liked to shirk responsibility and confuse right and wrong.
Original TextTranslated by Google
Response from Property: I hope you two girls can be kind. In the hotel policy, it is clearly stated that you need to make an appointment for the airport pick-up and drop-off station one day in advance. You did not make an appointment in advance, but made the reservation on the day of departure. The hotel also said that it would try its best to arrange it for you, but you are dissatisfied. I have been looking for hotels everywhere, and asked the hotel to pick you up and take you to the high-speed rail station no matter where you go. The hotel has no choice but to refund the room fee to you. Please be kind.
Guest User
Discount Twin Room
Stayed in Aug 2024
Family
4 review
4.7/5
Amazing
Posted on Sep 19, 2024
The room is OK, there is breakfast, the price/performance ratio is very high, the location is very good, there are many restaurants to choose from around, and the hygiene is also relatively assured, after all, it is a chain hotel
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for your choice and thank you for helping us light up 5 stars! Your affirmation gives us greater encouragement and motivation to strive. With your support, we will get better and better. We look forward to your next visit. I wish you a happy life and a happy family!
Anonymous User
Discount Twin Room
Stayed in Aug 2024
Family
12 review
3.8/5
Good
Posted on Sep 18, 2024
The hotel is very new, the facilities are very modern, the floor heating is very hot, and the service staff is also very good. Disadvantages are: the hotel breakfast is slightly poor, there is no phone in the room, you have to call the front desk with your own mobile phone
Original TextTranslated by Google
Response from Property: Hello dear guests! We regret that we could not bring you a perfect check-in experience. You can add WeChat at the front desk when checking in to facilitate communication. I wish you a happy life.
Taikulaminixiaoxiaoyu
Discount Twin Room
Stayed in Jul 2024
Couples
12 review
4.7/5
Amazing
Posted on Aug 29, 2024
Good service, convenient parking, rich and delicious breakfast, affordable price, not too far from Dukezong Ancient Town. The only drawback is that there is no air conditioning, the quilt is a bit thick, and I woke up from the heat at night.
Original TextTranslated by Google
Response from Property: Thank you for your visit, and also sincerely thank you for your continued love and recognition of us. We are very touched that you remember the good time here. It is our unshirkable responsibility to provide guests with a wonderful stay experience. We are grateful to have you We are deeply honored by your praise. At the same time, we are more motivated to move forward and hope to have more opportunities to serve you!