Shanghai Putuo District Hotels

The complimentary shuttle service to and from Hongqiao Airport and Hongqiao Railway Station (one trip each way) was incredibly convenient. It meant our family didn't need to take taxis and saved us a lot of hassle. The driver was excellent, and they even provided bottled water on the shuttle. The facilities are top-notch, including a 24-hour gym. Our room also featured a minibar with drinks available. The soundproofing was impressive, and the bathroom's wet/dry separation was a nice touch. The surrounding area is also great, with two large shopping malls nearby. Being so close to the metro station made it super convenient to explore the city. My family and I were very pleased with the hotel, and we hope it continues to excel!

The staff are extremely rude and the customer service overall is very poor. Staff are not welcoming and go out of their way to try and make your stay difficult. Aside from that the rooms are very clean and spacious and the price is very reasonable. The outdoor pool is a plus in the summer, but the lack of pool loungers which have seemingly been replaced with yoga mats is very low rent. Would highly recommend if you are planning not to spend much time at the hotel, or if it is summer and you are wanting to luxuriate in an outdoor pool - otherwise don’t bother! They clearly don’t want repeat business.

The room was clean but the location is just ok. I bit far from the main sightseeing places but the metro is walking distance. There were shopping malls around and family mart is just around the corner. We didn’t want the room cleaned but the lady called us to make sure we didn’t want the room to be cleaned. She said she can just change our towels and took out our trash and gave us more toilet paper and bottled water. Really good service.

Very incompetent staff, only a quarter speak English. After a quiet night and a trip to the provinces, I came back 48 hours later and requested a quiet room on a higher floor with the same standard to have a better view. Either I asked for a noisy room without realizing it, or they simply didn’t understand me, because I ended up right in front of the railway tracks — with a train passing every 1 minute and 30 seconds, shaking the lights. HOOOOOORRRRRRIBLE. I simply do not recommend this hotel.

It has been my second time in this hotel and both my experiences were great! The room is very comfortable and clean, the staff is nice and friendly and the breakfast was very very nice with many different choices. The only downside was that the room smelled like cigarettes’ smoke even though I asked for a no-smoking treatment but, apart from that, I really recommend this hotel.

The hotel's location was easy to find, with plenty of dining options nearby. It's a tranquil oasis in a bustling area. The bedding was excellent, and it was wonderfully quiet at night. The expansive view from the window was a bonus. I usually struggle to fall asleep, but the complimentary goodnight drink combined with the peaceful environment ensured I had a perfect night's rest. The service was also incredibly attentive. The staff were all soft-spoken, and their thoughtful guidance and detailed tips made us feel very well looked after. Breakfast was absolutely delicious. The mixed noodles (拌面) and mini wontons (小馄饨) were exceptionally fresh and flavorful, perfectly complemented by a wide variety of fried egg options. It was a truly delightful culinary experience, definitely worthy of being on a 'must-eat' list. I would love to return and experience it again if I get the chance.

While some of the room's facilities felt a bit dated, it was spotlessly clean, and the staff were attentive enough to provide a clothes drying rack when they saw I was air-drying clothes. The swimming pool was the main reason I chose this hotel, and it did not disappoint. It was less crowded in the evenings, making it perfect for the kids to maintain their water confidence. The self-service laundry room could benefit from more plastic bags and notepads; a laundry hamper would also be a great addition. The buffet breakfast offered a good variety of options, and I appreciated that teacups were available for brewing tea. The location is also very convenient, being just a few hundred meters from two subway stations. Plus, there's a lovely bakery nearby with delicious treats.

The hotel was spotlessly clean, and the bed was exceptionally comfortable, ensuring a truly great night's sleep. They thoughtfully provided pillows of two different firmness levels. The service was excellent, and the hotel boasted comprehensive amenities. The gym on the second floor, accessible by swiping a guest card, is rather compact but impressively includes a Smith machine. Breakfast was fantastic, offering a wonderful blend of both Chinese and Western dishes. All in all, a truly wonderful experience.

The room is large and clean. The two guys at the front desk are enthusiastic and the room attendants on the 6th floor are enthusiastic and proactive. The hotel is very close to the subway and very convenient for travel. It is also not far from the Dahua Hucheng shopping district and can be reached on foot. There are many places to eat there

Overall, a great stay! The value for money is excellent, and the rooms are really nice – you wouldn't guess it's a hotel that's been open for ten years. It's very close to Hongqiao Airport, and the surrounding amenities are good, making it super convenient. There's even a subway line right outside the entrance. We went to Xintiandi in the evening, and the subway ride was very convenient. There's a unique boat display at the hotel entrance, and the service was absolutely superb. This is easily one of the best hotels I've stayed at in years, both for the overall experience and value. Plus, there's a kids' play area on the fourth floor. I'm already planning to bring my child here next time!