Shanghai Hongkou District Hotels

My recent stay at the Shanghai North Bund Pearl Hotel was incredibly satisfying overall! The hotel's decor is quite distinctive, beautifully blending retro and modern elements. The intricate design details throughout the lobby and hallways exude a sophisticated charm, truly impressing you the moment you step inside. The room was more spacious than I expected, with a well-thought-out layout and complete amenities. A delightful surprise was the refrigerator, which is incredibly convenient for chilling drinks or storing snacks, especially during summer. The bedding was comfortable, the bathroom spotlessly clean, hot water supply ample, and the shower pressure excellent. It was a great experience. The location is another significant advantage. The North Bund area is relatively quiet but offers excellent transportation links, making it very convenient to reach popular attractions like The Bund and Lujiazui. Plus, there are plenty of dining options in the vicinity. Most importantly, in a first-tier city like Shanghai, especially in a prime location like the North Bund where hotels can easily cost upwards of a thousand yuan, the Pearl Hotel offers very reasonable prices, providing exceptional value for money! It's a highly recommended choice, whether you're traveling for business or leisure. I will definitely consider staying here again on my next visit to Shanghai! 👍

Overall I had a decent experience at this hotel, but the service was lacking, which is a shame since the property is very nice. When you check into a 5 star hotel, there are certain expectations and unfortunately this hotel did not meet them. Upon arrival there is usually a doorman, helping you with your luggage, opening doors and showing you to the reception. There were none when I arrived. That's fine, not really an issue. However after I dragged my luggage to the reception the staff ignored me for a solid minute while I was standing right in front of them. Not exactly a five star welcome. Of course the room wasn't ready so I had to wait 15-20 minutes to get my key. The room was nice and clean with a great view, but had a bit of a strange layout where the sink was in the hallway and the shower in the corner so there's no real place to change clothes unless you close the curtains. It was raining a lot during my stay but the staff were kind enough to lend me a broken umbrella. Better than nothing I guess. That might actually have been her personal umbrella so I appreciate the gesture nonetheless. During my stay I had a strange feeling of not really being welcome, which I've never had at a hotel in China before. Upon checkout the staff tried to pressure me multiple times to give a five star review and include certain names in the review which I did not appreciate. That needs to be earned. If this hotel improves its service it would be 5 star no doubt, but until then it's not really worth the money.

Hyatt on the Bund is situated on the North Bund peninsula, flanked by luxury hotels like the Regent and the W. What's great is that you can get comparable views for roughly half the price of these other high-end options. The value for money is still pretty good. However, the post-2024 renovation style is, shall we say, a mixed bag compared to what it was. The rooms feel less spacious and open than before, and it seems New Aspect restaurant downstairs is closed and no longer holds its 'Black Pearl' distinction. This hotel was my choice after moving from Disneyland to the city center. For the Bund area, it's a well-regarded option, and a major plus is the free parking – at 20 yuan an hour, two days of parking would certainly add up! The breakfast at the Executive Lounge was, frankly, just average. For an Executive Lounge in the 2500 RMB price range, the selection was quite underwhelming. While I can understand that some Chinese dim sum might be pre-made/frozen, the overall variety could definitely be improved. The omelet station's cooking was also very poor. The noodle bar only offered noodles and wontons, and you had to season them yourself. Small things like not even having Yakult... how much could that really cost the hotel? The pleasant surprise was the enhanced service initiatives post-renovation. A dedicated specialist, almost like a personal concierge, contacted me via phone and WeChat before check-in. I initially thought I wouldn't need this, but when I wasn't happy with my room's view upon arrival, I reached out to Lorna, the specialist handling Ctrip bookings. She immediately brought her colleague and helped resolve the issue. Despite the hotel being almost fully booked, she managed to upgrade me to a higher-floor Executive Room with Executive Lounge access. She even gave my child a small teddy bear, which was a very thoughtful touch. Given the Hyatt's prime location and competitive pricing, it's a very popular hotel. Consequently, front desk check-in can be quite slow. It seems booking an Executive Lounge room might offer faster check-in and better views. Also, for guests who aren't Hyatt Globalists, I personally find Ctrip often has better rates.

Very cool designed hotel and love the design and indeed the stunning view of the Bund from the room. Had a long time deciding which hotel for bund views and definitely made a right choice! The breakfast was amazing- so many choices! Good quality. And the bar outside - wow again - great place to chill at night with the view. Also had dinner at Yen restaurant in the hotel - service is excellent and food is delicious. Happy that I could also order a cool cocktail collaboration they had with another cool place in Shanghai. Anyway shows W’s commitment to good design and lifestyle. Location of the hotel is great - short easy walk to the Bund and in the lovely - more chill neighbourhood of HongKou. Just next to mall with everything. Great stay! And yes love the very cute XLB and chopsticks plush in the room. Couldn’t stop admiring them :)

Staff were attentive and polite. Room was very clean. There was the usual wear and tear - minor. It’ll be fantastic if the orange and white stains in the shower and next to the bathtub were completely removed, but very minor as the bathroom was super clean. My room faced a construction site and the street. In the morning I could hear the noise from the site and honking from the cars. But a bonus is that I have a view of the tower! Location is not too far away from the Bund and the financial district - short taxi ride will get you everywhere you need. Will definitely stay here again the next time I’m in Shanghai!

the hotel location is perfect, right at the triangle of famous sight seeing points with walking distance only, about 30 minutes to Yuyuan old street, 20 minutes to People's square, 5 minutes to Nanjing walking street and just cross a short bridge to the Old Shanghai Port. At both side of this bridge is perfect place to take the best photos with TV Tower. The hotel is with old style, very outstanding right at the round about of the tourists roads. In general I will choose this hotel again when I come back Shanghai

The location is fantastic! You can walk directly from the second-floor lounge to the riverside, and it's just a two-minute stroll to the ferry terminal. From there, you can catch a 2 RMB ferry to the other side of the river. Housekeeping was very attentive; for example, they replaced our child's bath towels after their afternoon soak while we were out for dinner. The only slight drawback was that you need to turn off the water supply to the bathtub before going to sleep, otherwise, the motor emits a low humming noise. Also, some floorboards seemed a bit warped, possibly from water exposure. Otherwise, everything else was quite good. We had originally planned to stay two nights at the tallest hotel across the river, but our child wasn't keen on it. This was mainly because we encountered a typhoon, and that particular building was often enveloped in clouds, completely obscuring the night view. So, we decided to extend our stay here for an additional two days. The rooftop Southeast Asian restaurant offers absolutely stunning views; however, the food itself isn't particularly good, so I'd highly recommend just going for drinks to enjoy the panorama.

If i come to Shanghai, i will stay here again. The location is very convenient, only 300m from the metro. The room is very clean. Non smoking room is really non smoking. No cigarette smell at all. The staff s are very nice and caring, esspecially Mr.doorman,he  always has smiling face. And the most important thing is the staffs can speak english. Impressive☺️

As a first-time traveller to Shanghai, we couldn’t have asked for a better hotel experience. From the moment we arrived, the staff was incredibly helpful, guiding us through everything we needed—from receiving parcels to providing the correct address for our food deliveries. They were also very patient in answering all our questions and giving great recommendations on places to visit. Their warm and friendly service made us feel comfortable and well taken care of throughout our stay. They also try their best to ensure that we have a comfortable stay by providing us with fans when the room was too warm. If you want to send parcels that you buy online to the hotel, do please ensure that you fill in the right address by asking from the hotel staff. The hotel itself was clean, well-maintained, and in a convenient location. They also provide free afternoon tea and supper. I highly recommend this hotel to anyone, especially first-time travellers looking for a smooth and stress-free experience!

Before our check-in, the hotel called, thoughtfully inquiring if we had children and mentioning they would prepare kid-friendly amenities. Unfortunately, these seem to have been overlooked upon our arrival. The lobby's air conditioning was incredibly powerful; it felt quite chilly stepping in from the summer heat. We received a complimentary room upgrade, which was a nice gesture. However, upon arriving at 3:20 PM, we were informed our room wasn't ready and had to wait until 4 PM. While we waited, they offered us complimentary drinks. We ordered three, but were then informed that only two of them would be on the house. The balcony offered a fantastic view, and the hotel boasted an impressive design aesthetic. The pool staff were very attentive, and the kids absolutely loved the warm soaking pool.