Shanghai Xuhui District Hotels

If you want a quiet area where you can walk leisurely and relax from the hustle and bustle of life, Hengshan Garden Hotel is for you. There are plenty of nice restaurants around the area and a short walk to the park. The service especially the concierge and the cleaning aunties are most significant as they are friendly and most willing to render assistance. I will consider coming here again in Autumn for the scenic tree lined street.

Hotel room is standard 3 star+, no window. It’s quite small. The amenitiies are not provided to all 4 nights of our stay.  Staff are quiet without say hello and smile with guests ☹️ so no communication and helping. They are not speak english. Location is fine although the nearest metro is 650m away from hotel, a bit far

Uncle 002 is a very nice and helpful person in the building, i cannot forget his smile and passion to every resident when i got off the taxi right after my flight. Wendy and the team are very supportive, they always concerning your needs and inviting you to join the community whenever they have any events. It is a very good service apartment, definitely will come back.

The hotel's location is favorable, situated within the city but away from the main tourist crowds. This suited us well, as we did not intend to use the subway during our trip. The room and facilities were satisfactory and offered good value for the price. We stayed in a family room with two medium-sized beds, which was adequate for our family of two young children. We particularly enjoyed the mall opposite the hotel and the numerous coffee shops nearby. While the staff cannot communicate in english, they were willing to provide assistance when requested; we utilized Google Translate for communication. However, we noticed a persistent smell of smoke in the room and corridor at night. We understand this is common in Shanghai, as we encountered similar odors in taxis, public restrooms, and other locations.

Very good ambience, environment and services. Everything there was perfect and awesome ! Will be back for staycation again ! Helpful and professional GRO, specially thanks to Emily Cici for organise and arrange my proposal marriage. You will have a bright future and continue keep it up your good work ! 氛围、环境和服务都非常好。那里的一切都完美无缺！还会再来度假！GRO 乐于助人且专业，特别感谢 Emily Cici 组织和安排我的求婚。你会有一个光明的未来，继续保持你的出色工作！

5 nights, Everything was perfect, will come again. ** Area ** = strategic and most central **Nearby streets** = romantic, trendy, exciting, walkable, many shops, many cafes, many malls. ** Metro ** = 5 mins away, taxi very convenient too ** hotel ** = superb, didn’t try breakfast, there is a super market at the corner outside. ** Housekeeping ** = best kindest and caring for little details ** staff ** = helpful, didn’t interact and didn’t need much from them.

The location is good, there are many restaurants around the area, the metro stop is close by when you arrive you may be confused because there are about 20 or so exits and some of the exits don't have an esklators , there are 3 lines that converg at the metro stop, even the locals get confused which way to exit, the rooms are clean, the staff is very curtious and very helpful, most of them don't speak English, I recommend you use a translator app, that helps out tremendously. Breakfast is sufficient, it is a mix of toast and mini croissants butter strawberry jelly and poached eggs and bacon and a piece of fruit with coffee or orange juice,or Chinese breakfast consisting of rice small salad with soup or porage Chinese boiled eggs etc. It is a minimalist breakfast, it is good and will keep you full till lunch.

The room was clean, except for some details like under the bed, where it was full of dust. The closet is small for two people to share and the space available for storing clothes/luggage is in general tiny. Location of the hotel is nice, as it lies in a quite walkable area, and by foot you can reach the Huaihai Road (good for shopping) in 35m. Metro line 9 is a 15m walk. The service was okay. The staff at the reception did not speak English and they offered no help or guidance about the city: quite essential service. Their attitude was in general detached and seemed quite un-open to communicating. Also, after leaving the room and realizing there were still some clothes left inside, I tried to report it to the reception and they just sent me to the room to check without even communicating to the cleaning service. It ended up that my clothes were not in the room anymore and the staff offered no further help, so I left without these clothes. Also, i had explicitly booked a room with “City View” and I was placed in room 1402 with one very dirty window - out of 2 windows available to enjoy the view. After asking to clean it, they made an unsuccessful attempt and then just left me with the dirty window without any kind of compensation. I was only offered to switch to another room in a lower floor and with no city view, which made no sense considering I had paid more specifically to have a room with “City View”. Breakfast is decent and offers a good variety of food. The staff is understanding if a host is taking few minutes past closing time to finish the food. The staff at the breakfast floor is also very nice and friendly. The main perk of the hotel for me was the cafè at the hall, where a very friendly girl employee works. She was very nice and gave me and my girlfriend some unique advice on places to visit in the city. She was of course also making extremely good flat white and coffee. Balancing everything out though, if was to come back to Shanghai, I would probably choose a different hotel.

New hotel, very clean environment, the room is also the type I like, simple and warm, the front desk brother and sister are very polite, help with luggage, dirty clothes can also be sent to the robot for washing, the black beer in the mini bar is delicious~

Facilities: The facilities and equipment are all new Hygiene: The new store is still very clean Environment: The overall environment is good, the front desk is on the 2nd floor, the breakfast is varied, clean and delicious. The hotel room is also very good, the only drawback is that the new decoration has a bit of smell, it is much better when the air conditioner is turned on, and the room is also very quiet. Service: The front desk attitude is very good, the family members who traveled with us wanted to pack breakfast, and they gave us fast food boxes and bags. They didn’t know how to use the coffee machine, and they also helped carefully