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Verified reviews
Location9.2
Amenities8.7
Service9.2
Cleanliness9.1
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All reviews(599)
Positive reviews(557)
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Easy to get around(97)
Close to metro(57)
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Small room size(24)
Friendly front desk staff(17)
Delicious breakfast(10)
Luggage delivery service(5)
Negative reviews(42)
Ruttie
Superior Queen Room
Stayed in Mar 2025
Family
1 review
9.0/10
Great
Posted on Apr 20, 2025
Jia Qi hotel by the city fitness East Nanjing road location- is only a few minutes walk from Exit 3 East Nanjing road metro. Possible with so heavy luggages, recommended for exit 2 if with heavy luggages. More walk but not difficult still close by, with accessible elevator.
The hotel reception is on the ground floor, there are three different receptionists, 2 male & 1 female staff. We met female receptionist who was very helpful and attentive- love her courtesy!
Another good thing about this hotel is the white tea shower gel, nice!
Breakfast was. quite a different for us 😅 very local and organized in a bag… water was good hot and strong pressure.
Response from Property: Thank you very much for your praise for our hotel. We will continue to provide first-class service to make your stay more pleasant. The collision between you and Jiaqi is like the leaping of strings. When the air freezes, the aftertaste still lingers. All the beauty is created for you. Exit 3 of Nanjing East Road Station on Metro Line 10 and Line 2. Turn left from Exit 3 and walk 50 meters, cross the traffic light of Jiujiang Road, walk about 20 meters, turn right and go up the stairs to the Huangpu Citizen Fitness Center Complex to reach Jiaqi Hotel. Jiaqi Hotel is about 100 meters away from Nanjing East Road Pedestrian Street and about 10 minutes' walk from the Bund. A happy life cannot be achieved without your support, and a bright mood cannot be achieved without your recognition. I am grateful for your choice and thank you for your strong support. Xiaojia will do better in the future and Xiaojia looks forward to meeting you again.
Trongjaroenchai
2-bed Room
Stayed in Mar 2025
Couple
3 review
10/10
Outstanding
Posted on Jun 5, 2025
My stay at the Jia Qi Hotel (Shanghai the Bund Nanjing East Road shop) was pleasant. The guestroom with two beds was comfortable and well-maintained. It was a good experience overall.
Response from Property: 尊敬的賓客:您好!感謝您選擇 佳棲酒店,小佳很高興您在酒店有一段愉快的入住 經歷, 感謝您對酒店的支持與信任,佳棲將繼續 努力,為 您提供更加舒適温馨的入住體驗。 期待着您的再次光臨和惠顧!地鐵10號線和2號線南京東路站3號出口,出3號口左轉步行50米穿過九江路紅綠燈後步行約20米右轉上台階至黃浦市民健身中心綜合樓就到佳棲酒店啦。佳棲酒店距離南京東路步行街約100米距離,距外灘步行10分鐘左右就能到。幸福的生活少不了您的支持,明媚的心情少不了您的認可,感恩您的選擇,感謝您的大力支持,小佳以後會做的更好,小佳期待與您的再次相遇
Lennart
Superior Queen Room
Stayed in Feb 2025
Solo traveler
2 review
9.0/10
Great
Posted on Apr 8, 2025
The hotel can be a bit hard to find and the reception is nothing but a booth by the front door that you might easily miss (I did), but the room itself felt very fresh & nice and the shower was excellent. Unfortunately, despite the bed being large and the linen literally fine, the mattress was much too hard, which made it hard for me to get a good night's sleep on. Special thanks to the staff for being so kind and bringing breakfast to my room at no additional charge.
Response from Property: Dear guests: Hello! Thank you for choosing Jiaqi Hotel. We are very glad that you have a pleasant stay in the hotel. Thank you for your support and trust in the hotel. At the same time, thank you for your valuable suggestions for the hotel. We will continue to work hard to provide you with a more comfortable and warm stay experience. Looking forward to your visit and patronage again! Exit 3 of Nanjing East Road Station on Metro Line 10 and Line 2. Turn left from Exit 3 and walk 50 meters. After crossing the traffic light of Jiujiang Road, walk about 20 meters, turn right and go up the stairs to the Huangpu Citizen Fitness Center Complex to reach Jiaqi Hotel. Jiaqi Hotel is about 100 meters away from Nanjing East Road Pedestrian Street and about a 10-minute walk from the Bund. A happy life cannot be achieved without your support, and a bright mood cannot be achieved without your recognition. I am grateful for your choice and thank you for your strong support. Xiaojia will do better in the future and Xiaojia looks forward to meeting you again.
Kim Fung
Family Room
Stayed in Feb 2025
Family
14 review
10/10
Outstanding
Posted on Mar 30, 2025
Everything is as shown in the official site photos. Only thing to note is the ceiling is abit low but overall still acceptable for us. Location is really convenient with just a few walks to Nanjing Road.
Response from Property: Dear guest, thank you for your 5-star praise. Your encouragement and trust are the driving force for Jiaqi's progress. In the future, Jiaqi will continue to work hard and strive to be the best. Exit 3 of Nanjing East Road Station on Metro Line 10 and Line 2, turn left from Exit 3 and walk 50 meters, cross the traffic light of Jiujiang Road, walk about 20 meters, turn right and go up the stairs to the Huangpu Citizen Fitness Center Complex to reach Jiaqi Hotel. Jiaqi Hotel is about 100 meters away from Nanjing East Road Pedestrian Street and about a 10-minute walk from the Bund. A happy life cannot be achieved without your support, and a bright mood cannot be achieved without your recognition. I am grateful for your choice and thank you for your strong support. Xiaojia will do better in the future and Xiaojia looks forward to meeting you again.
WilSye
Superior Queen Room
Stayed in Feb 2025
Family
8 review
9.0/10
Great
Posted on Apr 2, 2025
The location is good near nanjing road and station. The room really small but clean enough
Response from Property: Dear guest: Hello! Thank you for your visit. We sincerely thank you for your love and recognition of us. We are very touched that you remember the good time here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise. At the same time, we are more motivated to move forward and hope to have more opportunities to serve you! Jiaqi Hotel is about 100 meters away from Nanjing East Road Pedestrian Street and about 10 minutes walk from the Bund. A happy life cannot do without your support, and a bright mood cannot do without your recognition. I am grateful for your choice and thank you for your strong support. Xiaojia will do better in the future and look forward to meeting you again.
Punnareay Rath
Superior Queen Room
Stayed in Dec 2024
Family
4 review
9.0/10
Great
Posted on Jan 30, 2025
Best location to easy Nanjing Rd metro station and access to other places. Foods and shopping mall are surrounding. The staffs are helpful and friendly.
Response from Property: Every city has a reason to be missed, every season has its unforgettable scenery, and every hotel has its sweet and warm memories. I hope Jiaqi will be the warmest and most unique one in your memory! Exit 3 of Nanjing East Road Station on Metro Line 10 and Line 2. Turn left from Exit 3 and walk 50 meters, cross the traffic light of Jiujiang Road, walk about 20 meters, turn right and go up the stairs to the Huangpu Citizen Fitness Center Complex to reach Jiaqi Hotel. Jiaqi Hotel is about 100 meters away from Nanjing East Road Pedestrian Street and about a 10-minute walk from the Bund. A happy life cannot be achieved without your support, and a bright mood cannot be achieved without your recognition. I am grateful for your choice and thank you for your strong support. Xiaojia will do better in the future, and Xiaojia looks forward to meeting you again.
Thi My Uyen
Standard 1-bed Room
Stayed in Feb 2025
Couple
8 review
9.5/10
Amazing
Posted on May 14, 2025
Convenient location near Bund
Staff is friendly and helpful.
Response from Property: 尊敬的賓客您好,感謝您入住佳棲酒店,感謝您的好評,能夠解決您的需求小佳也很開心哦,祝旅途愉快!地鐵10號線和2號線南京東路站3號出口,出3號口左轉步行50米穿過九江路紅綠燈後步行約20米右轉上台階至黃浦市民健身中心綜合樓就到佳棲酒店啦。佳棲酒店距離南京東路步行街約100米距離,距外灘步行10分鐘左右就能到。幸福的生活少不了您的支持,明媚的心情少不了您的認可,感恩您的選擇,感謝您的大力支持,小佳以後會做的更好,小佳期待與您的再次相遇。
Guest User
Superior Queen Room
Stayed in Nov 2024
Family
11 review
8.0/10
Very Good
Posted on Dec 14, 2024
The room is clean but not big and The ceiling is short..
the location very nice near from the bund, nanjing road, mcd open until 23.59 only 1 minutes and lawson in front of the hotel..
Is up to you 😁
Response from Property: Thank you for staying at Jiaqi. Your feedback has been received. Due to some reasons, there is a corner corridor that is relatively low. Jiaqi is deeply sorry for the inconvenience. Please contact the hotel front desk in advance next time to reserve a higher room for you in advance. I wish you a pleasant journey. Exit 3 of Nanjing East Road Station on Metro Line 10 and Line 2. Turn left from Exit 3 and walk 50 meters across the traffic light of Jiujiang Road. After walking about 20 meters, turn right and go up the stairs to the Huangpu Citizen Fitness Center Complex to reach Jiaqi Hotel. Jiaqi Hotel is about 100 meters away from Nanjing East Road Pedestrian Street and about 10 minutes' walk from the Bund. A happy life cannot do without your support, and a bright mood cannot do without your recognition. I am grateful for your choice and thank you for your strong support. Xiaojia will do better in the future and look forward to meeting you again.
Netjittra Nice
Superior Queen Room
Stayed in May 2025
Family
5 review
10/10
Outstanding
Posted on Jun 4, 2025
They have a good option to rent a room hourly. It’s really good to my family because we arrived very early and our hotel cannot checkin early. My family could take a good nap before heading to explore Shanghai in the afternoon. We love this.
Response from Property: 敬的賓客您好,感謝您入住佳棲酒店,感謝您的好評,能夠解決您的需求小佳也很開心哦,祝旅途愉快!地鐵10號線和2號線南京東路站3號出口,出3號口左轉步行50米穿過九江路紅綠燈後步行約20米右轉上台階至黃浦市民健身中心綜合樓就到佳棲酒店啦。佳棲酒店距離南京東路步行街約100米距離,距外灘步行10分鐘左右就能到。幸福的生活少不了您的支持,明媚的心情少不了您的認可,感恩您的選擇,感謝您的大力支持,小佳以後會做的更好,小佳期待與您的再次相遇。
Ngoc Huyen
Standard 1-bed Room
Stayed in Nov 2024
Business traveler
1 review
10/10
Outstanding
Posted on Jan 10, 2025
Especially good qualitied service, very nice, friendly and helpful staff❤️ Thank you so much
Response from Property: Thank you for your support and love for Jiaqi. Companionship is the longest confession. Thank you for your support along the way. I wish you a happy day every day! Exit 3 of Nanjing East Road Station on Metro Line 10 and Line 2. Turn left from Exit 3 and walk 50 meters. After crossing the traffic light of Jiujiang Road, walk about 20 meters and turn right up the stairs to the Huangpu Citizen Fitness Center Complex to reach Jiaqi Hotel. Jiaqi Hotel is about 100 meters away from Nanjing East Road Pedestrian Street and about 10 minutes' walk from the Bund. A happy life cannot do without your support, and a bright mood cannot do without your recognition. I am grateful for your choice and thank you for your strong support. Xiaojia will do better in the future and Xiaojia looks forward to meeting you again.
RuslanHan
2-bed Room
Stayed in Nov 2024
Traveling with friends
6 review
8.5/10
Very Good
Posted on Dec 31, 2024
The hotel need some renovation
Place is very close to nanjing road and mrt stations
Response from Property: Dear guest, thank you for staying with us and sharing your feedback. We have received it and are slowly making corrections. Please stay tuned. Thank you again for your visit and wish you a pleasant journey!
PIKACHEW
2-bed Room
Stayed in Oct 2024
Family
42 review
7.0/10
Posted on Nov 28, 2024
Very good location and the rest are just ok, walk 5 minutes from the East Nanjing road station Exit 1. Anyone above 6 feet tall or above please forget about this hotel as the roof is too short for you.
Response from Property: Dear guest, I'm really sorry that the ceiling of the corridor on the 5th floor is a little lower, but don't worry, the room height is normal. Exit 3 of Nanjing East Road Station on Metro Line 10 and Line 2, turn left at Exit 3 and walk 50 meters, cross the traffic light of Jiujiang Road, walk about 20 meters, turn right and go up the stairs to the Huangpu Citizen Fitness Center Complex to reach Jiaqi Hotel. Jiaqi Hotel is about 100 meters away from Nanjing East Road Pedestrian Street and about 10 minutes' walk from the Bund. A happy life cannot do without your support, and a bright mood cannot do without your recognition. I am grateful for your choice and thank you for your strong support. Xiaojia will do better in the future and look forward to meeting you again. Thank you for your affirmation of the hotel, and I look forward to visiting you again. I wish you a pleasant journey!
Ylllllllllllll
Standard 1-bed Room
Stayed in Oct 2024
Couple
9 review
10/10
Outstanding
Posted on Nov 22, 2024
Good location in Shanghai, there’s popmart nearby to at hotel with walking distance and there’s a lawson convenient store at outside of this hotel
Response from Property: I'M GLAD YOU ENJOYED YOUR STAY,WE LOOK FORWARD TO SEEING YOU AGAIN
Anonymous User
Simple Superior Room (Double Bed)
Stayed in Apr 2025
Traveling with friends
2 review
8.0/10
Very Good
Posted on May 27, 2025
Hotel location is easy to find, overall the room was okay however the floor feel kind of damp/moist and the ceiling is low.
Response from Property: 謝謝您的入住及評價,將來日子裏佳棲會不斷努力,爭取做到最好,地鐵10號線和2號線南京東路站3號出口,出3號口左轉步行50米穿過九江路紅綠燈後步行約20米右轉上台階至黃浦市民健身中心綜合樓就到佳棲酒店啦。佳棲酒店距離南京東路步行街約100米距離,距外灘步行10分鐘左右就能到。幸福的生活少不了您的支持,明媚的心情少不了您的認可,感恩您的選擇,感謝您的大力支持,小佳以後會做的更好,小佳期待與您的再次相遇
superfolle
Superior Queen Room
Stayed in Apr 2025
Traveling with friends
2 review
9.5/10
Amazing
Posted on May 21, 2025
This hotel really nailed the location game — just 100 meters from the subway, making zipping around the city a breeze. Hungry? You’re in luck! There’s a bakery, a Lawson, and even a McDonald’s right around the corner to satisfy every craving, whether you're in the mood for a pastry, a snack run, or some fast food comfort.
The staff were warm and welcoming, even if English wasn’t their strongest suit — their friendliness made up for any language gaps. A big bonus: we were able to leave our luggage at the lobby on our last day while we roamed the city one last time. Super convenient!
The room was clean and had just the right amount of space to not feel cramped — nothing fancy, but totally comfortable.
Now, for the quirks:
- No fridge in the room, so maybe hold off on stocking up on sushi for later.
- The hallway ceiling was oddly low. I'm 170cm (about 5'7") and it was right there above my head. Thankfully, the room ceiling was perfectly fine.
All in all, for the price and location, this place was a gem. I’d definitely recommend it — especially to my shorter friends.
Response from Property: 尊敬的賓客您好,感謝您入住佳棲酒店並分享您的入住體驗感,能得到您的認可小佳甚是歡喜,小佳努力升級爭取下次做到最好拿下您的滿分,祝旅途愉快!地鐵10號線和2號線南京東路站3號出口,出3號口左轉步行50米穿過九江路紅綠燈後步行約20米右轉上台階至黃浦市民健身中心綜合樓就到佳棲酒店啦。佳棲酒店距離南京東路步行街約100米距離,距外灘步行10分鐘左右就能到。幸福的生活少不了您的支持,明媚的心情少不了您的認可,感恩您的選擇,感謝您的大力支持,小佳以後會做的更好,小佳期待與您的再次相遇。