Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.4
Amenities7.9
Service8.4
Cleanliness8.1
Filter by:
Sort by:
All reviews(822)
Positive reviews(733)
Reviews with photos/video(123)
Easy to get around(159)
Convenient location(135)
Close to metro(109)
Great value for money(84)
Friendly front desk staff(30)
Strange smell in room(21)
Perfect for business trips(17)
Stayed multiple times(4)
Negative reviews(89)
Trang91
Comfy Family Room
Stayed in Feb 2025
Family
2 review
10/10
Outstanding
Posted on Mar 21, 2025
Hotel location is great, near metro and many restaurants. The room is clean and quiet
Response from Property: Thank you for your comments. Your affirmation is our greatest motivation. I wish you a happy life!
Gede Dananjaya
Exquisite Single Room (No Window)
Stayed in May 2025
Solo traveler
3 review
8.5/10
Very Good
Posted on Jul 1, 2025
everthing was good until i check out and wait for my didi to pick me up, i sat at the sofa at the receptionist for maybe 5 minutes and the receptionist told me to go out. its funny because there was no other guest who need to sit there.
Response from Property: Thank you for your review, we'll visit you next time this afternoon!
DEWI SARASWATI ADIKARADIRJA
Superior Queen Room
Stayed in Mar 2025
Couple
3 review
9.5/10
Amazing
Posted on May 30, 2025
Clean, near metro station, hotel staff is very friendly, helped me to order a taxi, recomanded.
Response from Property: Thank you for your comments. Your affirmation is our greatest motivation. I wish you a happy life!
Guest User
Superior Queen Room
Stayed in Feb 2025
Traveling with friends
3 review
9.0/10
Great
Posted on Mar 26, 2025
The room is small, but is enough for 1 or 2 night stay. The toilet and bathroom is very small, needs improvement with space
Response from Property: Thank you for your review and wish you a happy life!
Pubeth Pongthanapat
Superior Queen Room
Stayed in Oct 2024
Business traveler
26 review
10/10
Outstanding
Posted on Nov 21, 2024
I loved their location very close to metro
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Light Luxury Queen Room
Stayed in Jun 2024
Business traveler
6 review
5.0/10
Posted on Jul 7, 2024
If only the hotel is more honest about what they advertising. I paid extra for a 'luxury' room with a 'city view' shown in the picture, the result is a covered neighborhood. I paid for no smoking, but there are still faint smells in the corridors and room.
No elevator, it's a windy staircase, nothing boutique at all.
Nothing luxury about the room, no provided bottled water (unlike other low cost hotels in Shanghai). Kettle is moldy, carpet is old and dirty. This is the last time I will ever stay there.
要是酒店和它包装的一样就好了。但是,照”骗“ 差异甚大。订了高级 luxury, 却比其它上海低端酒店还要差。没给水瓶,热水器发霉,地板潮湿裂,如图无“city view" 观景。没电梯,像防空走廊楼梯。订的是无烟,但走廊和房间都有淡淡烟味。傍晚下飞机 check-in 时柜台睡觉不满我叫醒他。
Response from Property: Hello, I am very sorry for the bad experience you had. The room 212 you stayed in is quieter than the street, so we reserved it for you. You arrived at 12 o'clock at night, and the front desk was not sleeping but just resting, waiting for the guests who had not arrived yet. Please forgive me. You said there is no elevator. Our external network has indicated that there is no elevator. Maybe you didn't notice it when you booked. Sorry, we don't provide water. There is a vending machine at the front desk where you can choose it yourself. I am sorry again for the bad experience you had. I wish you a happy life!
SaintR
Light Luxury Queen Room
Stayed in Oct 2024
Business traveler
25 review
7.5/10
Posted on Jan 6, 2025
The hotel was fine for a very short stay. No toiletries were provided and for a longer stay it would be small and inconvenient. The rooms were clean and the staff friendly.
Response from Property: 感謝您的點評,祝您生活愉快!
Flyfabio
Light Luxury Queen Room
Stayed in Apr 2024
Business traveler
17 review
9.0/10
Great
Posted on May 7, 2024
The room was small but clean. It worths fo a night, for the price and location, less then one minute by walk from metro station
Response from Property: Thank you for your recognition, welcome to visit us next time!
Andhy Putra
Superior Queen Room
Stayed in Feb 2024
Traveling with friends
49 review
10/10
Outstanding
Posted on Mar 8, 2024
Good Hotel with affordable price in the centre of Shanghai. The location is perfect and very near to the Metro Station - Dalian Road. The staff is friendly and welcoming. The room is nice and value for money. The cleanliness is perfect and the amenities are great. Highly recommended, point to note, there is no elevator in this building, however, the stairs are there. Love this hotel much. Thanks !
6/20
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Light Luxury Queen Room
Stayed in Feb 2024
Business traveler
72 review
4.0/10
Posted on Mar 29, 2024
For this price can’t ask for services and conditions in room,but the location pretty nice
Response from Property: Hello, thank you for your review, welcome to visit next time!
ThomasJared
Superior Queen Room
Stayed in May 2024
Solo traveler
14 review
5.0/10
Posted on Jul 10, 2024
The room would often have a bad smell to it. No soap provided. Right next to subway though.
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Light Luxury Queen Room
Stayed in Apr 2024
Solo traveler
13 review
5.5/10
Posted on May 26, 2024
Interesting location, pretty awful hotel. No care is taken of the place and the stink.of sewage permeates throughout. Close to the metro but long rides to downtown destinations. I changed hotels after one night to a much better hotel at a similar price. Avoid.
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Superior Queen Room
Stayed in Apr 2024
Solo traveler
16 review
6.0/10
Posted on Aug 19, 2024
Room is okay
Safe enough
Walls are thin. I could hear a couple making love in the neighbouring room
Response from Property: 尊敬的賓客,感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高服務質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!
Guest User
Comfy Family Room
Stayed in Apr 2024
Family
2 review
7.0/10
Posted on May 28, 2024
Just 50m away from metro subway, opposite road with good local Chinese food court.
Toilet is slightly small and small window facing internal walkway.
Response from Property: OK
Jaros
Exquisite Single Room (No Window)
Stayed in Apr 2024
Solo traveler
4 review
8.5/10
Very Good
Posted on Jun 8, 2024
Near subway two lines. The room is cheap and very small for solo traveller, no window, no laundry. Non smoking room is great but there is cigarette smell coming from the corridor at night.
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!