Yitel Hotel

Yitel Hotel Reviews

Yitel Hotel

No. 782 Cailun Road, Pudong New Area, Shanghai, 201203, ChinaSee Hotel Details
Yitel Hotel
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1 night

Guest Reviews

9.6/10
Excellent
1506 review
Verified reviews
Location9.6
Amenities9.6
Service9.7
Cleanliness9.7
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All reviews(1506)
Positive reviews(1486)
Reviews with photos/video(173)
Friendly front desk staff(344)
Delicious breakfast(150)
Classy environment(148)
Convenient parking(118)
Perfect for business trips(115)
Quiet & comfortable(101)
Delicious buffet(15)
Easy to call taxis(9)
Negative reviews(20)
Guest User
Superior 2-bed Room
Stayed in Jan 2025
Family
8 review
9.5/10
Amazing
Posted on Mar 8, 2025
The Hotel is clean, very friendly staff, big beds and good mattresses, good breakfast. In practice, you feel good in this place.
Response from Property: Dear guest, thank you very much for your support to the hotel. I am very disappointed that I did not receive your 5-point praise. Maybe the hotel still has some shortcomings. I hope that you can point out the shortcomings to Xiaoyi next time. Xiaoyi will try its best to do better and serve with heart, so that every guest who comes to the store can feel the warmth of home. I hope that Xiaoyi's service can bring you more surprises and touches. I look forward to your next visit! General Manager of Yitel Shanghai Zhangjiang Jinke Road——Joe Chen
Maro 马洛恩
Business Double Room
Stayed in Mar 2025
Business travelers
12 review
7.0/10
Posted on Apr 20, 2025
I recently stayed at this hotel and my overall experience was average. The rooms are beautiful, clean, and comfortable, providing a quiet atmosphere that’s ideal for relaxation. The location is acceptable and relatively peaceful, though it is somewhat far from the nearest metro station, which might be inconvenient for those relying on public transportation. On the other hand, the service at the front desk was below expectations. I noticed a delay in the check-in process and a lack of professionalism in guest interaction. I believe the hotel should work on improving customer service by offering better training to the staff and speeding up the reception procedures to ensure a more pleasant experience for guests. Overall, the hotel is a good choice for those seeking cleanliness and calm, but there is definitely room for improvement in the service area
Response from Property: 親愛滴客官您好,非常感謝您對酒店的支持,沒有得到您的5分好評,小頤心中萬分失落,可能是酒店還有做的不到位的地方,希望客官您下次的到來能給小頤指出不足之處,小頤會努力做到更好,用心服務,讓到店的每位客官都能感受到家一般的温暖,希望小頤的服務能給您帶來更多的驚喜和感動,期待您下次到來! 和頤至尚酒店-上海張江金科路店總經理——Joe Chen
Wai Kuen
Business Double Room
Stayed in Nov 2024
Couples
1 review
8.5/10
Very Good
Posted on Jan 1, 2025
The service is great and the place is clean.
Response from Property: Friends, a lifetime means being with you wholeheartedly! The best relationship is never ending, never ending. Xiaoyi just wants to be with you, nothing more! General Manager of Yitel Shanghai Zhangjiang Jinke Road - Joe Chen
Family Room
Stayed in Sep 2024
Travel with friends
1 review
10.0/10
Outstanding
Posted on Oct 24, 2024
It was so clean and nice! The next time I visit Shanghai, I was 100% willing to visit again, the blanket was cozy, and most of all, the bathroom was clean. And the staff was so kind. 😀😀👍👍
Response from Property: 親愛客官,花在開,蝴蝶可以作證;風在吹,樹葉可以作證;雨在下,泥土可以作證;雲在飛,天空可以作證;和頤至尚酒店在等您,我的回覆可以作證。和頤至尚酒店-上海張江金科路店總經理——Joe Chen
Natalia
Business Double Room
Stayed in Jul 2024
Family
2 review
10.0/10
Outstanding
Posted on Aug 27, 2024
very good 👍👍
Response from Property: 親愛客官,將甜甜蜜蜜的味道寄存心底,讓快快樂樂的感覺永久的持續,用我深深的祝福鑄就您今生的甜蜜,願快樂與您不離不棄。和頤至尚酒店-上海張江金科路店總經理——Joe Chen
Guest User
Guestroom (2 Beds)
Stayed in Aug 2024
Family
1 review
10.0/10
Outstanding
Posted on Sep 7, 2024
This Yitel is very cozy and convenient. Hotel provides free meeting and small function room for guests. Room is very clean, shower gel, shampoo and conditioner are provided. Coffee,tea, bottle water are also provided. Most importantly, the reception staff are very friendly and helpful. Xiao Wei and his colleagues really helped us, even use their phone to book taxi and prepaid for us as we cannot handle Alipay very well. Very satisfied with the hotel.
Response from Property: Dear guest! The call from heart to heart is inseparable from deep love; the communication from heart to heart is inseparable from eternal longing. Every day of my life, Xiaoyi hopes to be with you all the time, and it will not change until the sea is dry and the stone is broken. General Manager of Yishang Hotel - Shanghai Zhangjiang Jinke Road Branch——Joe Chen
Guest User
Suite (Bathtub)
Stayed in Feb 2025
Family
6 review
10.0/10
Outstanding
Posted on Mar 25, 2025
Facilities: spacious and bright rooms, well-arranged facilities Hygiene: The hygiene of this hotel is really amazing. From the sheets to the bathroom, every detail is cleaned very cleanly, which makes people feel at ease. Environment: The environment of the hotel is quiet, and luxury and nature coexist harmoniously, which is beautiful. Service: The meticulous service makes us feel the hotel's care. My mother and I had a pleasant stay, but I would like to remind you that the air conditioner is not cool enough, and I am afraid of heat.
Original TextTranslated by Google
6/20
Response from Property: Dear guests, we climb mountains and cross rivers just for a chance to meet, and we go all out just for a chance to change. The answer is in the tears and in the heart. Do you feel it? The sincerity of all the partners of Yitel Hotel! We have traveled thousands of miles, but we have never forgotten our original aspirations; our faith is as strong as a rock and has been passed down from generation to generation. General Manager of Yitel Hotel-Shanghai Zhangjiang Jinke Road——Joe Chen
goyachen
Business Double Room
Stayed in Mar 2025
Solo travelers
14 review
10.0/10
Outstanding
Posted on Apr 30, 2025
Very good experience~ After checking in, the kid at the front desk gave me a bunch of snacks and drinks. In addition, because I had a meeting the next morning that required me to wear formal clothes, the clerk also lent me a shirt~~~ All five-star reviews! The best choice for business travelers in Zhangjiang😘
Original TextTranslated by Google
Response from Property: Dear guest, a gentle greeting, integrated with all wishes; a light blessing, poured out infinite sincerity; a reply, quietly filled the screen. Nothing much, just want to tell you: I have been thinking of you quietly! Do you feel it? General Manager of Yitel Hotel-Shanghai Zhangjiang Jinke Road——Joe Chen
Xixifushi
Business Double Room
Stayed in Mar 2025
Other
2 review
10.0/10
Outstanding
Posted on Apr 26, 2025
Super super super good. The front desk staff is very enthusiastic. The soundproofing is very good. The surrounding is very quiet. You can review with peace of mind. There is a latch in the house. The safety factor is five stars ◉‿◉◉‿◉◉‿◉
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Response from Property: Dear guest, the wind blows up the broken years like flowers, and your smile sways, becoming the most beautiful embellishment in my life, looking at the sky, the snow, and the deep shadows of the seasons. I promise you that Xiaoyi will not go anywhere, and will stand here waiting for you. General Manager of Yitel Shanghai Zhangjiang Jinke Road - Joe Chen
Guest User
Business Double Room
Stayed in Mar 2025
Other
3 review
9.0/10
Great
Posted on Apr 20, 2025
The room is a bit small, the service of the front desk guy is super good, this must be praised, the hotel environment is not bad, the breakfast is also very delicious, the service desk can store luggage
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your support to the hotel. I am very disappointed that I did not receive your 5-point praise. Maybe the hotel still has some shortcomings. I hope that you can point out the shortcomings to Xiaoyi next time. Xiaoyi will try its best to do better and serve with heart, so that every guest who comes to the store can feel the warmth of home. I hope that Xiaoyi's service can bring you more surprises and touches. I look forward to your next visit! General Manager of Yitel Shanghai Zhangjiang Jinke Road——Joe Chen
Guest User
Business Double Room
Stayed in Mar 2025
Other
5 review
10.0/10
Outstanding
Posted on Apr 19, 2025
The room environment is good. You need to swipe the card to get on the elevator. It is very private. The breakfast is also good! There are many varieties. This time I came to take an exam nearby, and it is very convenient to walk there
Original TextTranslated by Google
Response from Property: Thank you, my family, for choosing Yitel Shanghai Zhangjiang every time. Xiaoyi only hopes that every effort can provide you with a more comfortable experience. Here, you can be at ease, put down the fatigue of work, have a cup of coffee, listen to a song, and live in the present moment. Love you Xiaoyi; General Manager of Yitel Hotel——Joe Chen
Guest User
Superior Double Room
Stayed in Mar 2025
Other
3 review
10.0/10
Outstanding
Posted on Apr 13, 2025
I booked a night last minute because of an exam recently. The location is 14 minutes walk from the University of Traditional Chinese Medicine and 5 minutes by bike. The hotel is clean, the hardware is comfortable and I slept well. There are also many parking spaces when I went there. The hotel has its own snack buffet with the same price as outside, which is great. The best thing is the hotel staff, everyone greeted with a smile and politeness, which I think is much better than the hotels I have stayed in recently. Recommended.
Original TextTranslated by Google
Response from Property: Dear guests, life can be plain, like the blue lake under the blue sky. Life can also be poetry, singing loudly while rushing along. As long as we walk hand in hand, every day will be happy. General Manager of Yitel Shanghai Zhangjiang Jinke Road - Joe Chen
Guest User
Guestroom (2 Beds)
Stayed in Mar 2025
Business travelers
1 review
10.0/10
Outstanding
Posted on Apr 13, 2025
Very satisfied in all aspects, the room is very clean, the service is also very good. Because it is inconvenient to bring children with me to take the exam, they helped me extend the check-out time and gave me free breakfast. The room service is also very good. I asked for a pillow and it was delivered in time. The front desk brother and sister are very good. 👍Highly recommended
Original TextTranslated by Google
Response from Property: Dear guests, I hope the heavy snow in winter will cover all your troubles, and the snowflakes in the sky will blow away all your sorrows and sadness. Let Xiaoyi's love bring you the most intimate warmth in this cold winter! General Manager of Yitel Shanghai Zhangjiang Jinke Road - Joe Chen
Anonymous User
Business Double Room
Stayed in Feb 2025
Business travelers
8 review
10.0/10
Outstanding
Posted on Apr 3, 2025
Facilities: The facilities are in good condition. There is a tea table, a refrigerator, a large number of sockets, and a small mirror for makeup. Hygiene: The hygiene is good. There are aunties cleaning during the days I stayed there. They will greet me gently in the corridor~ Service: The front desk is very responsible and will answer questions seriously.
Original TextTranslated by Google
Response from Property: Dear guest, from the moment I saw you, my heartbeat told me that you are the one I have been waiting for in this life. You gave me courage and motivation, and I will cherish this feeling with my lifelong efforts. General Manager of Yitel Shanghai Zhangjiang Jinke Road - Joe Chen
csj8088
Superior 2-bed Room
Stayed in Feb 2025
Family
7 review
10.0/10
Outstanding
Posted on Apr 10, 2025
The room is warm, comfortable and breathable, the facilities are relatively new, the hygiene is in place, the service attitude is proactive and friendly, there is also a tea room on the first floor, and the internal environment is in good condition in all aspects
Original TextTranslated by Google
Response from Property: Dear guests, a happy life is inseparable from your support, a bright mood is inseparable from your recognition, thank you for your choice, thank you for meeting you, thank you for your strong support, with your encouragement, Xiaoyi will do better, and look forward to meeting you again! General Manager of Yitel Shanghai Zhangjiang Jinke Road - Joe Chen