Hi Inn Hotel (Shanghai Xinzha Road Subway Station)

Hi Inn Hotel (Shanghai Xinzha Road Subway Station) Reviews

Hi Inn Hotel (Shanghai Xinzha Road Subway Station)

No.130 Shanhaiguan Road, Huangpu District, Shanghai, ChinaSee Hotel Details
Hi Inn Hotel (Shanghai Xinzha Road Subway Station)
Hi Inn Hotel (Shanghai Xinzha Road Subway Station)Hi Inn Hotel (Shanghai Xinzha Road Subway Station)Hi Inn Hotel (Shanghai Xinzha Road Subway Station)
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Guest Reviews

8.6/10
475 review
Verified reviews
Location8.3
Amenities8.5
Service8.8
Cleanliness8.6
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All reviews(475)
Positive reviews(435)
Reviews with photos/video(73)
Clean and tidy(110)
Convenient location(76)
Easy to get around(72)
Great value for money(51)
Close to metro(40)
Friendly front desk staff(32)
Classy environment(24)
Average sound insulation(23)
Negative reviews(40)
Guest User
Queen Room A (No Window)
Stayed in Apr 2025
Solo traveler
3 review
4.5/10
Posted on May 20, 2025
The staff needs to be trained on how to handle passports. I had to take my passport back from her several times as she was balling the pages up to flip through them. She treated my passport like an old magazine. At once point she dropped it on the counter to help another guest. I told her over 4 times to not bend the pages ip and she continued to ignore me. I was so upset by the bends in the new pages that I changed my booking from 7 days to one. I would have left immediately but it was late at night and I had just had a 12 hour train ride. Very careless and disrespectful of documents. My passport is less than 4 months old and in pristine condition. Or it was. I’m including an example below of how she handled it using my expired passport as an example.
Response from Property: we deeply apologize for any inconvenience caused during your stay
Guest User
Queen Room A (No Window)
Stayed in Mar 2025
Couple
6 review
10/10
Outstanding
Posted on Apr 4, 2025
Clean and quiet. Had everything you need. Staff was helpful and friendly.
Response from Property: Hi, thank you for your review in your busy schedule. We will continue to work hard to make you more satisfied. All our staff are looking forward to your next visit and wish you a happy life.
Guest User
Queen Room A (No Window)
Stayed in Nov 2024
Family
3 review
9.5/10
Amazing
Posted on Dec 21, 2024
A very good place for the price. Staff is very helpful, our first room was very noisy and they changed us to another. Location is very good , quiet neighbourhood with shops and vendors but still very close to the center with the metro a 4min walk away. Would definitely stay here again!
Response from Property: Thank you for your review welcome to visit again
charsiup0rk
Double Room
Stayed in Nov 2024
Solo traveler
58 review
8.0/10
Very Good
Posted on Dec 17, 2024
Location is good, the area outside is noisy in the morning and also the curtains dont block alot of light
Response from Property: Thank you for your review welcome to visit again
Martin Edgardo
Superior Double Room
Stayed in Feb 2025
Couple
29 review
9.0/10
Great
Posted on Mar 26, 2025
Helpful staff. Good location and comfortable. Good hot shower.
Response from Property: Thank you for your review welcome to visit again
Christophe Pierre Michel
Double Room
Stayed in Oct 2024
Traveling with friends
3 review
10/10
Outstanding
Posted on Nov 9, 2024
This hotel is in a very convenient location for travelers wanting to visit Shanghai. It has very comfortable rooms and good sizes A very good value for money. Definitely recommend this hotel for anyone. Nearby Metro and shops .
Response from Property: Thank you for your review welcome to visit again
Guest User
Queen Room A (No Window)
Stayed in Jul 2024
Couple
1 review
8.5/10
Very Good
Posted on Aug 26, 2024
The hotel in Shanghai had a great location. The metro station is just a few minutes away, and you can walk to the main attractions in the city center in 30-40 minutes. There are grocery stores within a five-minute walk, which is very handy. There are also many good restaurants nearby where you can order food delivery. The rooms in the hotel are small, but they offer good value for the price. The rooms are cleaned every day, and guests get toothbrushes and bottled water, which makes the stay more comfortable. However, there are some downsides. There are fish markets near the hotel, so sometimes there’s an unpleasant fish smell on the street, especially when it’s hot. This smell attracts large cockroaches, which you might see on the street at night. This was a bit disappointing, but overall, the hotel left a good impression.
Response from Property: Thank you for your review welcome to visit again
Anonymous User
Twin Room A (Without Window)
Stayed in Nov 2024
Traveling with friends
53 review
8.0/10
Very Good
Posted on Dec 27, 2024
Good Good Good Good Good Good Good Good Good Good Good Good Good
Response from Property: Hi, thank you for your review in your busy schedule. We will continue to work hard to make you more satisfied. All our staff are looking forward to your next visit and wish you a happy life.
Jason Ka Shun Cheung
Queen Room A (No Window)
Stayed in Aug 2024
Solo traveler
11 review
10/10
Outstanding
Posted on Oct 26, 2024
Great hotel and two stops away from the walking street area.
Response from Property: Thank you for your review welcome to visit again
Guest User
Twin Room A (Without Window)
Stayed in Sep 2022
Other
2 review
10/10
Outstanding
Posted on Oct 10, 2022
very nice in overall
Response from Property: Dear guest, thank you very much for your review. All hotel staff look forward to your next visit.
Anastasiia Kh
Double Room
Stayed in Apr 2025
Couple
4 review
7.5/10
Posted on Jun 10, 2025
Location: the hotel is within walking distance from the metro station, it is very convenient to get to many attractions, including sometimes you can walk there. There is a grocery store nearby. The disadvantages are that opposite the hotel there is something like a warehouse, and if your windows overlook the road, then there is a chance that you will hear the rumble and signal of trucks reversing until 12 o'clock at night. The staff at the reception quickly did their job, no problems arose Amenities include a disposable toothbrush and a disposable hand towel. There was no hand soap in the bathroom
Original TextTranslated by Google
Response from Property: Hi, thank you for your review in your busy schedule. We will continue to work hard to make you more satisfied. All our staff are looking forward to your next visit and wish you a happy life.
Guest User
Superior Double Room
Stayed in Apr 2025
Family
1 review
10/10
Outstanding
Posted on May 4, 2025
The family traveled together. The hotel has a good location and is very satisfied with the front desk service.
Original TextTranslated by Google
Response from Property: Hi, thank you for your review in your busy schedule. We will continue to work hard to make you more satisfied. All our staff are looking forward to your next visit and wish you a happy life.
Guest User
Double Room
Stayed in Mar 2025
Traveling with friends
16 review
7.0/10
Posted on Apr 27, 2025
The room was not clean enough. I watched a big yellow spider crawling from the floor into the gap under the bed. Unfortunately, I didn't take a photo. The room was small and I could bump into my friends at the corner.
Original TextTranslated by Google
Response from Property: Hi, we are very sorry for the inconvenience caused to you during your stay.
P.ram
Guestroom (2 Beds)
Stayed in Feb 2025
Couple
9 review
10/10
Outstanding
Posted on Apr 3, 2025
I want to say that it is clean, there is a market with a lot of fresh food and food, the room is quiet, the air conditioner is cool, and there is a heater, which is very good. It is also near Nanjing Road. If I have a chance, I will come back again. 🥰🥰🥰😉664713/996351
Original TextTranslated by Google
Response from Property: Hi, thank you for your review in your busy schedule. We will continue to work hard to make you more satisfied. All our staff are looking forward to your next visit and wish you a happy life.
Zhizhudadage
Twin Room A (Without Window)
Stayed in Apr 2025
Business traveler
10 review
10/10
Outstanding
Posted on May 11, 2025
Facilities: Very good Sanitation: Good Environment: Good
Original TextTranslated by Google
Response from Property: Hi, thank you for your review in your busy schedule. We will continue to work hard to make you more satisfied. All our staff are looking forward to your next visit and wish you a happy life.